Email property display names changed by incoming emails

L

LindaO

I am having problems with incoming emails overriding my contacts' display
names in their properties.

A hypothetical example:
My friend's property display name is Lora NY. I get an incoming email that
is also copied to my friend. The sender of the incoming email uses the
display name of Lovely Lora for my friend. The next time I send an email my
friend, her display name is now set to Lovely Lora.

This drives me insane. When searching in the SENT folder, the emails to her
no longer sort together because of the different display name. Is there any
way to stop incoming email properties from overriding my contact's display
names?
 
R

Russ Valentine [MVP-Outlook]

Information that would permit someone in this newsgroup to help you:
1. Outlook version
2. What you mean by "their properties"
2. Whether you have enabled autocompletion
3. Mail account type
4. How you select recipients for your mail messages
5. Why you think the display name is of consequence
 
L

LindaO

Here is some info:

1. Outlook version:
Office / Outlook 2003 SP3

2. What you mean by "their properties":
If you right click on the email address and select 'properties' you see the
display name and email address fields. These are what I'm referring to as
properties.

2. Whether you have enabled autocompletion:
my email field auto fills when I begin typing my contact of choice

3. Mail account type:
POP3

4. How you select recipients for your mail messages:
I begin typing the contact's email address in the TO field and it auto fills.

5. Why you think the display name is of consequence:
I go back through my history of sent and deleted emails a lot looking for
information or answers. When sorting these folders, the emails do not sort
together if the display name has been changed...making it difficult to find
what I need quickly or at all.
 
R

Russ Valentine [MVP-Outlook]

Then you are talking about your autocompletion cache. Simply receiving an
email will in no way reset your autocompletion cache. Replying to a
recipient from a received email will. So something in your claim does not
fit.
Why can't you just sort your Sent Items folder by a field more relevant than
the Display Name?
 
B

Brian Tillman [MVP - Outlook]

I am having problems with incoming emails overriding my contacts' display
names in their properties.

A hypothetical example:
My friend's property display name is Lora NY. I get an incoming email that
is also copied to my friend. The sender of the incoming email uses the
display name of Lovely Lora for my friend. The next time I send an email
my
friend, her display name is now set to Lovely Lora.

This drives me insane. When searching in the SENT folder, the emails to
her
no longer sort together because of the different display name. Is there
any
way to stop incoming email properties from overriding my contact's display
names?

Here's what I believe is happening. Your Contact record for this person
says "Lora NY" and when you send a message, that's what you see for the
Display Name. The entry for "Lora NY" is stored in your AutoCompletion
cache. Now, Lora sends you a message, but she has her "friendly name" (The
"Your name" field in the account properties) set to "Lovely Lora" and when
you reply, that value is also stored in your AutoCompletion cache and shows
as the display name in the reply. The next time you send, if "Lovely Lora"
gets pulled from the AutoCompletion cache, that's what you'll see as well,
but I highly doubt that the Display Name for Lora in your Contacts is being
overwritten. You can prove this by opening Lora's record and looking. The
DIsplay Name will still be "Lora NY". What's in error is your believe that
the friendly name she has set for herself is connected with her contact
record's Display Name in any way. Outrlook will always show the name
someone chooses for him or herself on an incoming mail. It doesn't show the
display name value that you have in the Contact record unless you are
creating a new message and resolving the address against that record.
Otherwise, it will use what's in the AutoCompletion cache, which in your
case is what she sent you.
 
R

Ryan Smith

My problem is similar. When outlook receives an email from a contact in my list, it doesn't override the display name to the 'Display As' setting that I put. And it doesn't update the name when using the 'Reply' feature.

You can tell because the email is in <brackets@brackets> instead of (parenthesis@parenthesis).

But I'm sure that the person didn't send his name in the way that I am seeing it. I cannot figure out whether the name misassignment is in the Yahoo POP in settings or in outlook.



Linda wrote:

Email property display names changed by incoming emails
04-Sep-08

I am having problems with incoming emails overriding my contacts' display
names in their properties

A hypothetical example
My friend's property display name is Lora NY. I get an incoming email that
is also copied to my friend. The sender of the incoming email uses the
display name of Lovely Lora for my friend. The next time I send an email my
friend, her display name is now set to Lovely Lora

This drives me insane. When searching in the SENT folder, the emails to her
no longer sort together because of the different display name. Is there any
way to stop incoming email properties from overriding my contact's display
names?

Previous Posts In This Thread:

Email property display names changed by incoming emails
I am having problems with incoming emails overriding my contacts' display
names in their properties

A hypothetical example
My friend's property display name is Lora NY. I get an incoming email that
is also copied to my friend. The sender of the incoming email uses the
display name of Lovely Lora for my friend. The next time I send an email my
friend, her display name is now set to Lovely Lora

This drives me insane. When searching in the SENT folder, the emails to her
no longer sort together because of the different display name. Is there any
way to stop incoming email properties from overriding my contact's display
names?

Re: Email property display names changed by incoming emails
Information that would permit someone in this newsgroup to help you
1. Outlook versio
2. What you mean by "their properties
2. Whether you have enabled autocompletio
3. Mail account typ
4. How you select recipients for your mail message
5. Why you think the display name is of consequenc
--
Russ Valentin
[MVP-Outlook

RE: Email property display names changed by incoming emails
Here is some info

1. Outlook version
Office / Outlook 2003 SP

2. What you mean by "their properties"
If you right click on the email address and select 'properties' you see the
display name and email address fields. These are what I'm referring to as
properties

2. Whether you have enabled autocompletion
my email field auto fills when I begin typing my contact of choic

3. Mail account type
POP

4. How you select recipients for your mail messages
I begin typing the contact's email address in the TO field and it auto fills

5. Why you think the display name is of consequence
I go back through my history of sent and deleted emails a lot looking for
information or answers. When sorting these folders, the emails do not sort
together if the display name has been changed...making it difficult to find
what I need quickly or at all

:

Then you are talking about your autocompletion cache.
Then you are talking about your autocompletion cache. Simply receiving an
email will in no way reset your autocompletion cache. Replying to a
recipient from a received email will. So something in your claim does not
fit
Why can't you just sort your Sent Items folder by a field more relevant than
the Display Name
--
Russ Valentin
[MVP-Outlook]

Re: Email property display names changed by incoming emails


Here's what I believe is happening. Your Contact record for this person
says "Lora NY" and when you send a message, that's what you see for the
Display Name. The entry for "Lora NY" is stored in your AutoCompletion
cache. Now, Lora sends you a message, but she has her "friendly name" (The
"Your name" field in the account properties) set to "Lovely Lora" and when
you reply, that value is also stored in your AutoCompletion cache and shows
as the display name in the reply. The next time you send, if "Lovely Lora"
gets pulled from the AutoCompletion cache, that's what you'll see as well,
but I highly doubt that the Display Name for Lora in your Contacts is being
overwritten. You can prove this by opening Lora's record and looking. The
DIsplay Name will still be "Lora NY". What's in error is your believe that
the friendly name she has set for herself is connected with her contact
record's Display Name in any way. Outrlook will always show the name
someone chooses for him or herself on an incoming mail. It doesn't show the
display name value that you have in the Contact record unless you are
creating a new message and resolving the address against that record.
Otherwise, it will use what's in the AutoCompletion cache, which in your
case is what she sent you.
--
Brian Tillman [MVP-Outlook]


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B

Brian Tillman [MVP-Outlook]

My problem is similar. When outlook receives an email from a contact in my
list, it doesn't override the
display name to the 'Display As' setting that I put. And it doesn't update
the name when using the 'Reply'
feature.

Correct. The value on the incoming message overrides whatever you have in
Contacts.
But I'm sure that the person didn't send his name in the way that I am
seeing it. I cannot figure out
whether the name misassignment is in the Yahoo POP in settings or in
outlook.

I believe you are incorrect. I believe the sender did specify what you see.
Why not ask that person?
 

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