Email does not post in the Inbox until click on a different folder

[Robert]

I have a machine that is running on Windows XP and has
Outlook 2000 installed.

Everything seems to be working properly except no email
comes or leaves without clicking on a different folder
than the inbox.

If the inbox has focus no mail will arrive. If you click
on a different folder and change the focus, the emails
will arrive.

If you compose a new mail message and click send, the
message goes to the outbox and stops. If you click on a a
different folder than the one that has focus the mail
will go out.

I have run the office repair. I have removed office and
re-installed it with no change.

Other machines in the building are fine.

Help!

 

[Guest]

I'm still having this problem; if anyone can help.

 

[Milly Staples [MVP - Outlook]]

OL2000: You Cannot Receive New E-mail Notifications in Environments That Use
the Network Address Translation
http://support.microsoft.com/default.aspx?scid=kb;en-us;304849&Product=out2K

Or

Windows XP-Based Clients Do Not Receive "New Mail" Notification Messages
After You Install Service Pack 1
http://support.microsoft.com/default.aspx?scid=kb;en-us;815052&Product=out2K

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After a lot of head-scratching, Robert asked:

| I have a machine that is running on Windows XP and has
| Outlook 2000 installed.
|
| Everything seems to be working properly except no email
| comes or leaves without clicking on a different folder
| than the inbox.
|
| If the inbox has focus no mail will arrive. If you click
| on a different folder and change the focus, the emails
| will arrive.
|
| If you compose a new mail message and click send, the
| message goes to the outbox and stops. If you click on a a
| different folder than the one that has focus the mail
| will go out.
|
| I have run the office repair. I have removed office and
| re-installed it with no change.
|
| Other machines in the building are fine.
|
| Help!