DVD Maker stops working

G

Guest

When I click next after I add video files to the list and get to the part
where I choose the menu style etc, DVD maker stops working and it checks for
a solution. And then it just says that DVD Maker stopped working and that it
would notify me if there is solution. Can anybody help???
 
G

Guest

I have the same problem and posted the question a week ago and no response.
You may want to indicate what type of files you are trying to burn (are they
avi files or something else) in case that matters. Seems like this shouldn't
happen. Also, if you are inside the tech support timeframe, contact them for
help (and if you get an answer please let me know what it is).
 
G

Guest

my event viewer lookds a bit different:
it says:
Faulting application DVDMaker.exe, version 6.0.6000.16386, time stamp
0x4549b5b0, faulting module unknown, version 0.0.0.0, time stamp 0x00000000,
exception code 0xc0000005, fault offset 0x03f7b5ed, process id 0x6a0,
application start time 0x01c7c867d9c617ae.

Can anyone help?
 
Z

zachd [MSFT]

Have you sent that in? Does the Problem Reports and Solutions center have a
bucket ID for that fault? I don't see that crash data.

According to WMP's Help:About:Technical Support Information, what MPEG
codecs are on the system?
 
G

Guest

I have the same problem and have not had any luck. If you have any thoughts,
they would be appreciated. The error report and video codecs are listed
below.

Problem signature
Problem Event Name: APPCRASH
Application Name: DVDMaker.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b0
Fault Module Name: lmpgspl.ax
Fault Module Version: 4.0.0.90
Fault Module Timestamp: 3e2c6df4
Exception Code: c0000005
Exception Offset: 00001658
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Extra information about the problem
Bucket ID: 357151212

Video Codecs
Type Name Format Binary Version
ICM Microsoft RLE MRLE msrle32.dll 6.0.6000.16513
ICM Microsoft Video 1 MSVC msvidc32.dll 6.0.6000.16513
ICM Microsoft YUV UYVY msyuv.dll 6.0.6000.16386
ICM Intel IYUV codec IYUV iyuv_32.dll 6.0.6000.16386
ICM Toshiba YUV Codec Y411 tsbyuv.dll 6.0.6000.16386
ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.12
DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2 mp4sdecd.dll 11.0.6000.6324
DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 11.0.6000.6324
DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVP, WVP2, WMVR, WMVA, WVC1
wmvdecod.dll 11.0.6000.6324
DMO Sonic AVC Decoder DMO Ëq-Â, 8û8ð, AVC1, VSSH, H264 sonich264dec_dmo.dll
1.0.60219.0
DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 11.0.6000.6324
DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 11.0.6000.6324
 
G

Guest

My event viewer doesn't give any problem when DVD makers stocks. I believe it
happends because files are bigger then 4 GBs.
--
Struggling with Microsoft products


mjohnsen said:
I have the same problem and have not had any luck. If you have any thoughts,
they would be appreciated. The error report and video codecs are listed
below.

Problem signature
Problem Event Name: APPCRASH
Application Name: DVDMaker.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b0
Fault Module Name: lmpgspl.ax
Fault Module Version: 4.0.0.90
Fault Module Timestamp: 3e2c6df4
Exception Code: c0000005
Exception Offset: 00001658
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Extra information about the problem
Bucket ID: 357151212

Video Codecs
Type Name Format Binary Version
ICM Microsoft RLE MRLE msrle32.dll 6.0.6000.16513
ICM Microsoft Video 1 MSVC msvidc32.dll 6.0.6000.16513
ICM Microsoft YUV UYVY msyuv.dll 6.0.6000.16386
ICM Intel IYUV codec IYUV iyuv_32.dll 6.0.6000.16386
ICM Toshiba YUV Codec Y411 tsbyuv.dll 6.0.6000.16386
ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.12
DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2 mp4sdecd.dll 11.0.6000.6324
DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 11.0.6000.6324
DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVP, WVP2, WMVR, WMVA, WVC1
wmvdecod.dll 11.0.6000.6324
DMO Sonic AVC Decoder DMO Ëq-Â, 8û8ð, AVC1, VSSH, H264 sonich264dec_dmo.dll
1.0.60219.0
DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 11.0.6000.6324
DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 11.0.6000.6324
Click to expand...
 
Z

zachd [MSFT]

That's a very specific indication that you have the Ligos MPEG Splitter
installed and it's blowing up. Do they have an update available for this
component? If not, you should likely either uninstall the software that
installed, uninstall the Ligos MPEG support, deregister the file, and/or
rename or delete the file. Any of those options should stop that from
crashing DVDMaker. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

mjohnsen said:
I have the same problem and have not had any luck. If you have any
thoughts,
they would be appreciated. The error report and video codecs are listed
below.

Problem signature
Problem Event Name: APPCRASH
Application Name: DVDMaker.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b0
Fault Module Name: lmpgspl.ax
Fault Module Version: 4.0.0.90
Fault Module Timestamp: 3e2c6df4
Exception Code: c0000005
Exception Offset: 00001658
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Extra information about the problem
Bucket ID: 357151212

Video Codecs
Type Name Format Binary Version
ICM Microsoft RLE MRLE msrle32.dll 6.0.6000.16513
ICM Microsoft Video 1 MSVC msvidc32.dll 6.0.6000.16513
ICM Microsoft YUV UYVY msyuv.dll 6.0.6000.16386
ICM Intel IYUV codec IYUV iyuv_32.dll 6.0.6000.16386
ICM Toshiba YUV Codec Y411 tsbyuv.dll 6.0.6000.16386
ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.12
DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2 mp4sdecd.dll 11.0.6000.6324
DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 11.0.6000.6324
DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVP, WVP2, WMVR, WMVA, WVC1
wmvdecod.dll 11.0.6000.6324
DMO Sonic AVC Decoder DMO Ëq-, 8û8ð, AVC1, VSSH, H264
sonich264dec_dmo.dll
1.0.60219.0
DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 11.0.6000.6324
DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 11.0.6000.6324
Click to expand...
 
Z

zachd [MSFT]

OK, after further research-- to my understanding this component isn't
supported by Ligos on Vista, so it shouldn't be there. It would be very
interesting to know how it's getting installed. Presumably this is being
done by a bad codec pack.

I've worked with David to clarify the crash responses here, so people who
*do* erroneously have lmpgspl.ax on Vista should now be getting more helpful
responses back. Thanks for bringing it to my attention.

-Zach
 
P

penningtonsm

I have the same problem trying to use dvd maker with avi files. It just
crashes and I get no comment on why. My bucket id is 587790189. I can use dvd
maker with wm files but that only plays on my computer and not on any of my
dvd's. Please help.
 
Z

zachd [MSFT]

Crashes are usually different, if you don't have the file lmpgspl.ax on your
system then it's not actually the same issue. =)

WMV files should be easier to work with - are you burning a data DVD by
chance? Because once it's on a DVD, it's just MPEG2 and should work fine on
a DVD player.

What video card do you have? Is there a driver update available?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
 
P

penningtonsm

Wow those are alot of questions and I am not that computer literate to answer
them, so I posted a new question for myself. Maybe you can help me there.
Please.
 

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