Duplicate Contacts

[Nina]

I am running outlook 2000.
When I have a duplicate contact it asks me if I want
to "Update new information from this contact to the
existing one" and I say yes. But when I go and look at it
in my contacts it has the old email address along with the
new email address listed. I want it to over write the old
email address with the new one. Instead it puts the old
email address as Email1 and the new email adress as
Email2. I just want the updated email address to show
up. All the other info is correctly updated just not the
email.

Thanks,

 

[Russ Valentine [MVP-Outlook]]

Behaving as designed, thankfully. I would not want Outlook assuming I wanted
to delete existing information. It's safer this way. If you want to delete
existing information, you must do so intentionally.