Downloading Photos in Vista

G

Guest

I have a HP notebook with Windows Vista. I was attempting to download photos
from a CD/RW disc in my drive. When I clicked on computer to look at the
drive, it showed "zero" items. With the words "Drag files to this folder to
add to this disc." I don't want to drag anything but look at the photos.
Apparently my drive could not read it.

With the same CD/RW disc, I inserted into my HP "PC" drive and it read the
photos on their.

Am I doing anything wrong?
 
G

Guest

So what you are telling us is that the disc is OK, but you had a problem with
your laptop drive. You didn't tell us if you re-tried it (all hardware can
be tempermental-maybe the drive just wasn't ready to read yet. Did you hear
the drive rev up to attempt reading the disk? Maybe the disk wasn't sitting
in the drive correctly). Did you try putting any other disk into the
notebook drive to see if the drive was working correctly?
 
R

Rick Rogers

Hi,
Am I doing anything wrong?

Perhaps not. Two thoughts:

a) The drive lens is dirty and cannot read the disk. A CD lens cleaner disk
can resolve this.

b) The formatting of the disk is not readable by Vista. This can happen when
a disk is not closed and the file format used by the creation software is
not supported by the operating system. Sometimes resolving this involves
installing the software under this machine in order to be able to receive
the proper support.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
G

Guest

My HP notebook is only a few months old. So it is practically new. I talked
with HP tech control and they tell me that my notebook accepts CD and DVD
discs. Again here is what I did.

1. Inserted my CD/RW in my side drive. Than I clicked "computer" to look
for the drive. On the bottom of the screen it says "zero." In other words,
nothing on the CD/RW that contains the photos.

2. On the top screen it just says drag your photos here and the rest of the
screen is blank.

3. Question: How long will I have to wait for the CD/RW that contains the
photos to run up? Whereas, when I placed this same CD/RW on my HP "PC" unit
with Windows XP, I have no problem at all.

4. Its very frustrating to not to know what is going on.

5. Anyway I really appreciate your infor and anymore you may have. Thank
you.
 
A

Adam Albright

My HP notebook is only a few months old. So it is practically new. I talked
with HP tech control and they tell me that my notebook accepts CD and DVD
discs. Again here is what I did.

1. Inserted my CD/RW in my side drive. Than I clicked "computer" to look
for the drive. On the bottom of the screen it says "zero." In other words,
nothing on the CD/RW that contains the photos.

2. On the top screen it just says drag your photos here and the rest of the
screen is blank.

3. Question: How long will I have to wait for the CD/RW that contains the
photos to run up? Whereas, when I placed this same CD/RW on my HP "PC" unit
with Windows XP, I have no problem at all.

4. Its very frustrating to not to know what is going on.

5. Anyway I really appreciate your infor and anymore you may have. Thank
you.

Here's what you should see. Anytime you insert a CD or DVD that has
something on it into your CD/DVD drive it should take anywhere from
about 20 to 45 seconds to spin up and then display a new window titled
AutoPlay. Depending on what software you have installed on your system
you should see several options in the AutoPlay window.

For example mine shows Import pictures using Windows, Play using
Windows Media Player, several other choices, then Open folder to view
files using Windows Explorer.

Do you see the AutoPlay window and if you do what happens when you
click "Open folder to view files using Windows Explorer"?

Assuming your CD/DVD drive letter is "D" (change if not) go to Windows
Explorer click on that drive letter, then right click, properties,
what if anything is shown on the pie chart and categories used space
and free space and total capacity of disc?

If your CD/DVD has image files on it they should show just like
looking at any hard drive listing. If they don't, either something is
wrong with the drive, how it is configured, how the data was written
to the CD/DVD, etc..
 
G

Guest

I have found that if the program that wrote the CD left it unfinalized for
future additions, VISTA won't see the contents. I used IsoBuster to extract
the files or you can put the CD back in the computer that produced it and
finalize it.
 

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