DOWNLOADED VIRUS THAT WILL NOT LET ME ACCESS CONTROL PANEL

J

jkonrad2005

downloaded virus that will not allow me to access my control panel and task
manager--it says administrator changed my access denied. trying everything to
get rid of it.. there is privacy protection and antivirus 2009 and system
error fixer on desktop. please help
 
M

Mick Murphy

Download Malwarebytes and Spybot Search & Destroy, and scan your System with
them, while in Safe Mode.
Malwarebytes wil remove Anti-virus 2009
All info below.


http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important re: Safe Mode
If you happen to find a problem that you can’t uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.
 

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