Download problem on the MS Exchange server

[KevMan]

Hi all,

I am not able to download my mails from the MS Exchange server after a new
installation of Windows and Office 2003. Before these re-installations
everthing was ok. but now when i connect to my account on MS Exchange Server
from outlook, my Inbox is empty, it appears as if i have lost all my previous
mails. please help.

thanks,
KevMan

 

[Nikki Peterson]

I have seen this happen when the "Delivery Location" of your email
is set to a PST that is on a local machine.

In other words, when your Outlook was opened, it may have been
configured to "Deliver" your email FROM the Exchange Server to
a PST on the machine you were connecting from.

Outlook uses what is called System or Default Folders.

To check the "Delivery Location" in OL2003:
Open the TOOLS menu
Select E-MAIL ACCOUNTS
Select VIEW OR CHANGE EXISTING E-MAIL ACCOUNTS
then click NEXT
Near the bottom of this window will be a small text box with the title:
"Deliver new e-mail to the following location"

Where is the location set to in that window? PST or Exchange Mailbox?

It may be set to the Exchange Mailbox now, but if you were using a
profile in Outlook that was set for PST previously, then you need to
find the PST with your email, on the machine that it was opened on.

Is it possible that you logged onto another machine and accidentally
set the delivery location to that machine?

Nikki

Hi all,

I am not able to download my mails from the MS Exchange server after a new
installation of Windows and Office 2003. Before these re-installations
everthing was ok. but now when i connect to my account on MS Exchange Server
from outlook, my Inbox is empty, it appears as if i have lost all my
previous
mails. please help.

thanks,
KevMan