Documents and Settings

G

Guest

Whenever i try to open the user folders under documents and settings folder,
there would be an error message and it would close. Can anyone help me?
 
G

Gordon

bubbly307 said:
Whenever i try to open the user folders under documents and settings
folder,
there would be an error message and it would close. Can anyone help me?


depends on what the error message says. please post it in full. Thank you.
 
G

Guest

bubbly307 said:
Whenever i try to open the user folders under documents and settings folder,
there would be an error message and it would close. Can anyone help me?

What the error message looks lie ( the exact wording please).
Meanwhile go through these steps and see if it will help:

Download this tool to see in real time the running program that causing this
issue. AutoRuns for Windows v8.61
http://www.microsoft.com/technet/sysinternals/utilities/Autoruns.mspx

Process Monitor v1.12
By Mark Russinovich and Bryce Cogswell
http://www.microsoft.com/technet/sysinternals/FileAndDisk/processmonitor.mspx

FileMon for Windows v7.04
By Mark Russinovich and Bryce Cogswel
http://www.microsoft.com/technet/sysinternals/FileAndDisk/Filemon.mspx
If you get Memory Cannot be read or written. As the name refer to, it is a
memory problem, some applications/programs
didn't release the memory in timely fashion causing the Error to be thrown by
the system error reporting tools.
Also it could be the work of malwares, badly written application installed
on your system including third party toolbars installed beside Internet
explorer, do you have other toolbars installed try to uninstall them, memory
gone bad or loose in their slots/dust also can cause this.
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796


3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
HTH.
Let us know.
Regards,
nass
 
G

Guest

Hi,

whenever i open the folder, it will freezes and the error message is stated
as 'Windows Explorer was encountered a problem and needs to close.'

what exactly is the problem? I had actually installed Ad aware but whenever
i scan and it reaches the temp internet files, the program would hang there


nass said:
bubbly307 said:
Whenever i try to open the user folders under documents and settings folder,
there would be an error message and it would close. Can anyone help me?

What the error message looks lie ( the exact wording please).
Meanwhile go through these steps and see if it will help:

Download this tool to see in real time the running program that causing this
issue. AutoRuns for Windows v8.61
http://www.microsoft.com/technet/sysinternals/utilities/Autoruns.mspx

Process Monitor v1.12
By Mark Russinovich and Bryce Cogswell
http://www.microsoft.com/technet/sysinternals/FileAndDisk/processmonitor.mspx

FileMon for Windows v7.04
By Mark Russinovich and Bryce Cogswel
http://www.microsoft.com/technet/sysinternals/FileAndDisk/Filemon.mspx
If you get Memory Cannot be read or written. As the name refer to, it is a
memory problem, some applications/programs
didn't release the memory in timely fashion causing the Error to be thrown by
the system error reporting tools.
Also it could be the work of malwares, badly written application installed
on your system including third party toolbars installed beside Internet
explorer, do you have other toolbars installed try to uninstall them, memory
gone bad or loose in their slots/dust also can cause this.
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796


3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
HTH.
Let us know.
Regards,
nass
 
G

Guest

Hi,
Try to clean up the Temp first by doing these steps:
1-- Double click My Computer and right click The C:\ Partition and select
Properties from the drop list.
Under General Tab on the C:\ Properties click Disk CleanUp and check all
Check Boxes to clear the Temp History and all the reset.

2- Open the Windows Explorer and locate these paths:
C:\Documents and Settings\Local user\User data = Delete all folders under
this sub-folder, usually will be in Capital letters.

C:\Windows\Temp\Temporary Internet Files\ Content.IE5 = Delete all folders
under this sub-folder.

Run a scan inn safe mode and also download this tool to clean up, please
read the help file first.
http://www.ccleaner.com
Note: your system may be infected and the bad file is located in Temp, so
scan for both Malware and Viruses.
HTH.
nass
----
www.nasstec.co.uk

bubbly307 said:
Hi,

whenever i open the folder, it will freezes and the error message is stated
as 'Windows Explorer was encountered a problem and needs to close.'

what exactly is the problem? I had actually installed Ad aware but whenever
i scan and it reaches the temp internet files, the program would hang there


nass said:
bubbly307 said:
Whenever i try to open the user folders under documents and settings folder,
there would be an error message and it would close. Can anyone help me?

What the error message looks lie ( the exact wording please).
Meanwhile go through these steps and see if it will help:

Download this tool to see in real time the running program that causing this
issue. AutoRuns for Windows v8.61
http://www.microsoft.com/technet/sysinternals/utilities/Autoruns.mspx

Process Monitor v1.12
By Mark Russinovich and Bryce Cogswell
http://www.microsoft.com/technet/sysinternals/FileAndDisk/processmonitor.mspx

FileMon for Windows v7.04
By Mark Russinovich and Bryce Cogswel
http://www.microsoft.com/technet/sysinternals/FileAndDisk/Filemon.mspx
If you get Memory Cannot be read or written. As the name refer to, it is a
memory problem, some applications/programs
didn't release the memory in timely fashion causing the Error to be thrown by
the system error reporting tools.
Also it could be the work of malwares, badly written application installed
on your system including third party toolbars installed beside Internet
explorer, do you have other toolbars installed try to uninstall them, memory
gone bad or loose in their slots/dust also can cause this.
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796


3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
HTH.
Let us know.
Regards,
nass
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top