DO NOT DO THE NEW WINDOWS XP UPDATES!!!

A

ANGELKISSES420

okay.. i found out.. the UPDATE ... fried my hard drive.. thats why i cant
boot from disk.. that sucks.. and microsoft wont pay for it... i tested a
different harddrive.. and it works.. because it doesnt have that update on
it.and that update isnt on it.. so it works.. im pissed..
 
M

Mark Adams

ANGELKISSES420 said:
im not sure what updates, but i do know its the latest security updates. my
case #1124815903 I just got off the phone with them.. and not by choice..
the SUPERVISOR hungup on me:) they started saying "its a hardware issue its
not the update" and so forth. they tried to do the boot from disk. but guess
what. i cant boot from disk because of the update.
Click to expand...


A failed update can't "fry" your hard drive, and it can't keep your computer
from booting from CD. Only hardware failure can do that. Set the BIOS boot
order to boot from the CD drive and put your XP disk in the drive and reboot
the machine. When you see "press any key to boot from CD" press any key.
Follow the instructions in this KB article to perform a manual System Restore:

http://support.microsoft.com/kb/307545






so they told me to go to
my manufacture or go to a pctech. and have them fix it.. i asked if they
would pay for it, they said no, that they couldnt help me.. they were rude. i
was really nice. considering i couldnt understand em much, because they are
Pakistanians. but i was still nice. until they told me to speak english,
shutup, and called me some not so nice names :). i told them "its not a
hardware issue, considering everything ran perfectly fine, until the update,
and considering everyone in my town that has xp has this problem" they argued
with me, and hungup. so im pretty ticked off.

Russ SBITS.Biz said:
To Better help us.
Which Update #?

And What is your Case # with Microsoft
Let me know and I will escalate it for you!

(They should have emailed you with a Case number)
If not Please ask them to email you the case number
and post it here or write me.

Thanks
Russ

--
Russell Grover - SBITS.Biz [SBS-MVP]
MCP, MCPS, MCNPS, SBSC
Microsoft Certified Small Business Specialist
24hr SBS Remote Support - www.SBITS.Biz
Question or Second Opinion - www.PersonalITConsultant.com
Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com


ANGELKISSES420 said:
I WANTED TO TELL EVERYONE & ASK THEM PLEASE DO NOT DO THE NEW WINDOWS XP
UPDATES!!! THEY ARE MORE HARM THAN GOOD.. THEY SAY ITS NEW SECURITY
UPDATES..
IM SORRY BUT NO. THEY DON'T FIX YOUR COMPUTER, THEY MESS IT UP.. AFTER
DOWNLOADING, AND INSTALLING( I HAD TO SHUT DOWN, TO COMPLETE THE UPDATE) I
DID... AND NOW MY COMPUTER WONT OPEN WINDOWS.. IT TAKES ME TO THE BLACK
SCREEN, THAT SAYS "START IN SAFE MODE, lAST KNOWN GOOD CONFIG.. OR START
NORMALLY" IVE TRIED EVERY OPTION, WINDOWS WONT OPEN.. THE LAST UPDATES
MESS
UP YOUR COMPUTER, IF YOU TRY TO OPEN WINDOWS, YOU CANT. AND EVEN IF YOU DO
SET A RESTORE POINT.. IT WONT DO ANY GOOD.. BECAUSE YOU WONT EVEN GET TO
GO
BACK TO THAT RESTORE POINT. ALL YOU'LL SEE IS THAT LITTLE BLACKSCREEN. NO
MATTER WHAT YOU DO.. THEN YOULL BE SITTING HERE ON THE PHONE WITH
MICROSOFT
FOR 5 HRS:) AND NOTHING WILL COME FROM THAT, YOU WILL HAVE LOST ALL YOUR
INFORMATION, AND POSSIBLY FRYED YOUR HARDDRIVE.. SO FOR THOSE PEOPLE
WHINING
THAT THEIR UPDATES WONT INSTALL.. DONT WHINE. YOURE ONE OF THE LUCKY
ONES..
EVERYONE IN MY TOWN THAT HAD WINDOWS XP.. THEIR COMPUTER HAS CRASHED AFTER
THE UPDATE.. SO FEEL LUCKY!!!! AND PLEASE.. DO NOT DOWNLOAD OR INSTALL THE
UPDATES.. IF YOU DO.. AND IT MESSES UP YOUR COMPUTER. SORRY BUT I WARNED
YOU.
Click to expand...
Click to expand...
Click to expand...
 
R

Russ SBITS.Biz [SBS-MVP]

an update won't FRY your hard drive
If you put that Hard drive on another PC
you will be able to see the data on there
If you can not READ data off of that hard drive
This was not an Update that caused it
It was a hard drive failure
Sorry
Russ

--
Russell Grover - SBITS.Biz [SBS-MVP]
MCP, MCPS, MCNPS, SBSC
Microsoft Certified Small Business Specialist
24hr SBS Remote Support - www.SBITS.Biz
Question or Second Opinion - www.PersonalITConsultant.com
Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com
 
P

Pegasus [MVP]

ANGELKISSES420 said:
okay.. i found out.. the UPDATE ... fried my hard drive.. thats why i cant
boot from disk.. that sucks.. and microsoft wont pay for it... i tested a
different harddrive.. and it works.. because it doesnt have that update on
it.and that update isnt on it.. so it works.. im pissed..
Click to expand...

Just because your engine blew up while your car radio played a Beatles song
does not mean that one caused the other. It was pure coincidence, same as it
was pure coincidence that your hard disk failed during or after a Windows
Automatic Update. You need to get rid of your conspiracy theory that Bill
Gates is after you.
 
J

Jose

okay.. i found out.. the UPDATE ... fried my hard drive.. thats why i cant
boot from disk.. that sucks.. and microsoft wont pay for it... i tested a
different harddrive.. and it works.. because it doesnt have that update on
it.and that update isnt on it.. so it works.. im pissed..
Click to expand...

If the update breaks your computer and if the link to the fix is the
solution (has anyone verified the fix on a broken system or is it just
a "given"), boot Recovery Console, uninstall the update and be on your
way. I have the update and no problems but maybe we here are not a
member of the non-trival group afflicted.

If you do not have a bootable Windows CD to get into Recovery Console,
that that is not the fault of MS. If you didn't get an XP CD with
your system, you should get one when this is all over.

If you need to boot Recovery Console, make a bootable CD, or if your
system has no CD drive, make a bootable USB device that has RC on it.

If you have no XP media and need to make a bootable Recovery Console
CD to uninstall the update, here are instructions to make one.

http://www.bleepingcomputer.com/forums/topic276527.html

Making a bootable USB device varies, but your hardware vendor probably
has instructions. This is not a new idea.

I would not implement KB307545 just for this piddly update - unless
uninstalling the single update (a few seconds or time) doesn't work.
That is just my opinion.

If you have no way to boot your system from other than the HDD to deal
with such things, it would be a good idea to learn how or find
somebody that knows how to help/teach about the problem.
 
K

Ken Blake, MVP

my capslock isnt broke. i just typed it in caps. because i wanted people to
see how serious it is. and because well.. im pissed.
Click to expand...


Ouch! Please don't yell at us. We can hear you if type normally, in
mixed case.

If you type something in all caps, especially something as long as
that, it makes it very difficult to read. I won't take the extra
trouble to read something like that, and neither will lots of others
here.
 
B

Bill Sharpe

my capslock isnt broke. i just typed it in caps. because i wanted people to
see how serious it is. and because well.. im pissed.
Click to expand...
all-caps stuff deleted

Apparently your shift key isn't working, though. <g>

Bill
 
P

Peter Foldes

From Mow Green

<snip>
New Patches Cause BSoD for Some Windows XP Users
http://www.krebsonsecurity.com/2010/02/new-patches-cause-bsod-for-some-windows-xp-users/

BLUE SCREEN, UNABLE TO BOOT AFTER WINDOWS XP UPDATE TODAY
http://social.answers.microsoft.com.../thread/73cea559-ebbd-4274-96bc-e292b69f2fd1/
============================================================================================

A workaround to remove KB977165 and a method to mitigate the
vulnerability this update addresses has been posted in the above Windows
Update forum by Kevin Hau of Microsoft:

<end snip>
 
R

Russ SBITS.Biz [SBS-MVP]

I heard back from someone at Microsoft

Here is a thread that seems to be covering it on Microsoft
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/73cea559-ebbd-4274-96bc-e292b69f2fd1

Russ
--
Russell Grover - SBITS.Biz [SBS-MVP]
MCP, MCPS, MCNPS, SBSC
Microsoft Certified Small Business Specialist
24hr SBS Remote Support - www.SBITS.Biz
Question or Second Opinion - www.PersonalITConsultant.com
Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com


Russ SBITS.Biz said:
an update won't FRY your hard drive
If you put that Hard drive on another PC
you will be able to see the data on there
If you can not READ data off of that hard drive
This was not an Update that caused it
It was a hard drive failure
Sorry
Russ

--
Russell Grover - SBITS.Biz [SBS-MVP]
MCP, MCPS, MCNPS, SBSC
Microsoft Certified Small Business Specialist
24hr SBS Remote Support - www.SBITS.Biz
Question or Second Opinion - www.PersonalITConsultant.com
Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com


ANGELKISSES420 said:
okay.. i found out.. the UPDATE ... fried my hard drive.. thats why i
cant
boot from disk.. that sucks.. and microsoft wont pay for it... i tested a
different harddrive.. and it works.. because it doesnt have that update
on
it.and that update isnt on it.. so it works.. im pissed..
Click to expand...
Click to expand...
 
A

ANGELKISSES420

i have a cd.. and it works when i install it on peoples pcs.. but when i try
to boot from disc.. it wont work.. and ive tried to boot using both cd/dvd
players in my computer.. it just wont let me. when i do try to boot up using
the disk. i get the bsod. and that is my problem, microsoft said they could
fix it for me since it was the update that caused it. but they cant fix it bc
for some reason just like alot of other people i know, it wont allow them to
boot from disc.. and my harddrive is inaccessible.. i can take my hd out..
put it in another pc.. and it wont work... and yet it worked perfectly fine
until that update. im sorry but i dont believe it was coincedence, how could
it be when 20+ people i know or have talked to are going through the same
thing.. not to mention practically everyone who has xp is having the
problem.. hence why its all over the news on the internet. heres another new
NEWS link.
http://itmanagement.earthweb.com/se...e-Crashes-XP-Users-Parade.htm?comment=27390-0
 
D

Daave

You are doing it incorrectly. From your description, you are still
booting off the hard drive!

You need to configure your BIOS so that you boot off the CD:

http://michaelstevenstech.com/bios_manufacturer.htm

What is the make and model of your PC? Certain PCs allow you to enter a
boot menu without needing to enter the BIOS. (For instance, Dell PCs
allow you to press F12 to accomplish this.)
 
A

ANGELKISSES420

i have configured my bios... same problem.. just like a couple other people i
know. i did exactly what microsoft said to on the phone. and still the same
problem!!!
 
A

ANGELKISSES420

will you please stop posting that Massive amount? im trying to find out help.
since im not getting it from microsoft maybe ill get it from other users, so
please stop posting that i need to stop?
 
D

Daave

You are making this very difficult; you *still* haven't answered about
the make and model of the PC!

Assuming you did configure the BIOS correctly, when you see this screen:

http://www.pcxmedics.com/blog/images/clean-install-xp-1.jpg

.... you need to press one of the keys on your keyboard in order to boot
off the CD!

If you did press any key and you wind up getting the BSOD, this means
you are *still* booting off the hard drive. Perhaps you need to use a
different keyboard.
 
M

MowGreen

I know for a *fact* that MS Support engineers are actually driving to
some folks homes and picking up their computers in order to get to the
bottom of this issue
http://blogs.technet.com/msrc/archi...restart-issues-after-installing-ms10-015.aspx

" In order to get the information we need to fully analyze the issue,
some of our support engineers have actually driven to customer locations
and picked up affected systems so we can get the needed crash data
directly and help inform our investigation. "

The issue is NOT affecting the *vast majority* of XP Users but IS
affecting those whose systems already *have malware present*.

Specifically, it's a variant of this malware that contains a rootkit:

Win32/Alureon
http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?name=Win32/Alureon

http://www.prevx.com/blog/139/Tdss-rootkit-silently-owns-the-net.html

Read the Comments here:
http://isc.sans.org/diary.html?storyid=8209#comment


You're wasting your time posting warnings about the update,
"angelkisses420". You should contact MS again and request on site
assistance.



MowGreen
================
*- 343 -* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked
 
A

ANGELKISSES420

i have a Emachine W3502 Desktop Pc. Running Windows Xp Professional. Like i
said, ive done all that, and i still cant boot from disk. when i try, it
gives me BLUE SCREEN
 
A

ANGELKISSES420

i do not have malware on my computer. Im a programs manager for a company, i
deal with the program aspect, and ive never had any problems with my
computer, i take really good care of it, i run a virus scan a couple times a
day, and i assure you, that i did not have any viruses at least until i did
the windows update, because before i did the update i scanned and everything
was good. and now since the update i can not open windows, im stuck at the
safe mode screen, which never ends and my pc keeps restarting, and i cant
boot from disk, when i do i get the bsod. with a long error message.
 

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