Distribution List disappears into Semi Colon

[Gordon]

I have Outlook 2007. Each time I send appointments from my distribution
list, the distribution list disappears on the To line and turns into semi
colon. The users in the list don't get the appointment. Can anyone assist
with this problem?

Thanks

Does this happen with ALL distribution lists, or just one in particular?

 

[Thomas]

I have Outlook 2007. Each time I send appointments from my distribution
list, the distribution list disappears on the To line and turns into semi
colon. The users in the list don't get the appointment. Can anyone assist
with this problem?

Thanks

 

[Gordon]

This happen with all distribution lists on this machine (all updates are
installed). After adding list and clicking on send, semi colons appear on
TO line.

And this ONLY happens with distribution lists, not with single contacts?

 

[Thomas]

This happen with all distribution lists on this machine (all updates are
installed). After adding list and clicking on send, semi colons appear on
TO line.

Thanks

 

[Tremendosaurus]

Same

One of my users is having exactly the same problem. The thing is that we have thousands of PCs all running the exact same system image with the exact same version of Outlook 2007 on them, but only one person so far reporting this problem.

Any help would be greatly appreciated.

-T

 

[Guest]

I am having the same issue.

We just upgraded from 2003 to 2007. We have over 50 accounts and are using
exchange 2007 and only one person seems to be having this issue so far.

It is only with meeting requests, not emails. After you have entered all
information, and click send, an error is displayed and the To line is full of
semi colons and the names have dissappeared. the error appears in the event
log as source Outlook event number 25 but no information can be found related
to this error. "Could not complete the operation. One or more parameter
values are not valid."


I have tried recreating the group, creating new groups with different names,
diagnostics on Office 2007 and nothing seems to fix it.

Thanks,

 

[Tremendosaurus]

Fix

Hi all,

I have repaired this issue now by rebuilding the user's profile (restart computer, log in as administrator or any other account than the user's, rename c:\documents and settings\username to something like username.bak).

I'm still interested to find out what caused the problem though, so please post here if you figure it out.

-T

 

[bosje]

Hi Thomas,
We had the same problem with Office 2007 and Exchange 2007.
After we renewed the Outlook profile, the problem was solved.
I hope this option will solve your problem too.

with kind regards

 

[srd]

When you say "renewed the profile", do you mean that you exported the old
profile and recreated it?

 

[bosje]

No I didn't export the old profile.
In Office 2007, I started the mlcfg32.cpl by doubleclicking the file.
You can find this file in the c:\program files\Microsoft office\office12
folder.
Then you click on the button view profiles.
Now you can create a new profile and set the option to start Outlook with
that profile as the standard profile. If the user had added any mailboxes or
personal folders, you have to add them again, because all the personal
settings are gone. the settings for delegation are saved on the exchange
server, so they will still work.

 

[pdenn4201]

I have the same issue and when I created a new profile it did not resolve it.
I am also experiencing this with almost all of my 200 users. It isn't a
practical solution for me to recreate 200 profiles in order to use Outlook
properly after the upgrade. Is there possibly another solution?

 

[WanF1]

Hello,

I beleieve this happens to 2003/2007 Ms Outlook users who are using exchange
2007. I had one user who's distribution list keeps changing to ;;;;;;;;;;.
This may happen if your default data folder resides locally meaning that you
are downloading all the e-mails to a *.pst file. The way I overcame this
problem was to change the default data folder to a *.ost file. an *.ost file
has the word [Mailbox -username] infront of them. Once I changed the default
data folder to reside on the exchange the dissappearing problem dissappeared.
By right this should not happen...we'll wait for Micrsofts patches in the
mean while you can use the above solution.

Regards,
Wan Ahmad Masuwaradi
IT Support MTDC