disk read error

[Guest]

Hi. I recently turned on my laptop, which runs Windows XP Home with SP2. When
it entered start-up, I got the message "A disk read error has occured.
Ctrl+Alt+Del to restart." When I do restart, I get the same message. What
should I do?
Thanks.

 

[Jon]

Anything in the cd rom drives or floppy disk drives?

Jon

 

[Guest]

Nope. Their wasn't anyting in when it happened, nor did I put anything in
since.

 

[Paul]

Sounds like your hard drive has gone belly up.........

Machine still under warranty?.............

 

[Yves Leclerc]

Make sure that the floppy drive, and CD-Rom drive, does not have a disc in
it.

If the error message still comes out, your hard drive could have died. You
will need to call for support or take it in to a look computer repair center
for additional help.

 

[Guest]

Thanks for the help. I'll see if it is still under warranty.

 

[Guest]

Thanks. will seek support from HP

Make sure that the floppy drive, and CD-Rom drive, does not have a disc in
it.

If the error message still comes out, your hard drive could have died. You
will need to call for support or take it in to a look computer repair center
for additional help.