Disk Cleanup problem

[bob]

Hello,
In the past, I used Disk Cleanup on Windows XP with no problem. I would
check all boxes except Compress Unused Files (I think that's the name of
it).

One day I put a check mark in Compress Unused Files and did Disk Cleanup for
a few weeks with no problem...all boxes checked.

As weeks went on, it took longer and longer to finish a Disk Cleanup...I
assumed it was because it was scanning the compressed files.

Now, all of a sudden, I can't get into Disk Cleanup at all. It says it's
scanning the compressed files, but it takes forever...like over two hours (I
performed Disk Cleanup and went to sleep, when I woke up, it still said it
was scanning).

I get impaitent and click cancel. I haven't done a Disk Cleanup in awhile
because it looks like it has frozen up. I can't uncheck the Compress Unused
files box because the window that normally pops up never appears (or maybe
it will, I just can't wait three hours).

It it just scanning the compressed files and should I wait? Or is something
wrong?

Thank you in advance,
bob

 

[Carey Frisch [MVP]]

Try the following web sites for troubleshooting suggestions:

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Line #48. In the right-hand window, click on
"Disk Cleanup - Compress Old Files Freezes"

Simply click on Kelly's fix, download the registry fix, then run it.
(Note: Disable your antivirus program before running the repair script)

[Courtesy of Kelly Theriot, MS-MVP]


Applicable Microsoft Knowledge Base Article:

Disk Cleanup Tool Stops Responding While Compressing Old Files
http://support.microsoft.com/default.aspx?scid=kb;en-us;812248

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

------------------------------------------------------------------------------------------------


| Hello,
| In the past, I used Disk Cleanup on Windows XP with no problem. I would
| check all boxes except Compress Unused Files (I think that's the name of
| it).
|
| One day I put a check mark in Compress Unused Files and did Disk Cleanup for
| a few weeks with no problem...all boxes checked.
|
| As weeks went on, it took longer and longer to finish a Disk Cleanup...I
| assumed it was because it was scanning the compressed files.
|
| Now, all of a sudden, I can't get into Disk Cleanup at all. It says it's
| scanning the compressed files, but it takes forever...like over two hours (I
| performed Disk Cleanup and went to sleep, when I woke up, it still said it
| was scanning).
|
| I get impaitent and click cancel. I haven't done a Disk Cleanup in awhile
| because it looks like it has frozen up. I can't uncheck the Compress Unused
| files box because the window that normally pops up never appears (or maybe
| it will, I just can't wait three hours).
|
| It it just scanning the compressed files and should I wait? Or is something
| wrong?
|
| Thank you in advance,
| bob

 

[bob]

Try the following web sites for troubleshooting suggestions:

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Line #48. In the right-hand window, click on
"Disk Cleanup - Compress Old Files Freezes"

Thank you, thank you, thank you....that did the trick!