Difficulty locating a registry key

[Guest]

I'm having an issue with finding a registry key called xplogon.reg. It
relates to McAfee Activeshield. When I boot up the computer, there is an
error message telling me that Activeshield failed to initalize. I went to
their help site and found the page regarding my problem. I downloaded the
registry key it said to. The next line of instruction was to locate
xplogon.reg and double-click on it, then restart the computer.
Unfortunately, I can't seem to find the key via Registry Editor. Does anyone
have any ideas as to how this can be solved? Thanks in advance.

 

[Nepatsfan]

I'm having an issue with finding a registry key called
xplogon.reg. It relates to McAfee Activeshield. When I
boot up the computer, there is an error message telling me
that Activeshield failed to initalize. I went to their help
site and found the page regarding my problem. I downloaded
the registry key it said to. The next line of instruction
was to locate xplogon.reg and double-click on it, then
restart the computer. Unfortunately, I can't seem to find
the key via Registry Editor. Does anyone have any ideas as
to how this can be solved? Thanks in advance.

When you downloaded the .reg file it was saved somewhere on
your hard drive. It was probably saved in your My Documents
folder. Either go to that location and run the file or go to
Start -> Search and enter xplogon.reg in the top box and search
for that file. Once you locate it, double click the file and
let it update your registry. If this doesn't help, go back to
McAfee's support site and download the file again. This time
note where on your hard drive the file is being saved.

Good luck

Nepatsfan