DHCP Problem

F

fred

I'm trying to get an MS laptop for a Redmond MS non-technical employee
working on their home WiFi network. The laptop works on the MS internal
network both on WiFi and ethernet cable. It's XP SP2.

I have previously got the same laptop(pre-SP2) working on the same home WiFi
setup but MS techs had to reinstall XP for other reasons. MS's internal
help folks wont help with home networking.

Previously all one had to do was turn off the internal MS proxy server
settings in LAN Settting and then the home WiFi would work. Now the same
changes don't work/help. I still can't get anything to work.

That exact same failure happens in all the cases I've tried:
1)WiFi with 128bit WEP
2)WiFi no security
3)hardwired ethernet
It wont do DHCP. It wont get a new IP. IPCONFIG releases to 0.0.0.0 but
renew fails and one gets back the same IP that was left there from the MS
hookup. The laptop says its trying to get an IP but it fails. The same LAN
cable will provide an IP to another(non-MS) laptop and desktop. The WiFi
will supply an IP to another(non-MS) laptop. IPCONFIG on the WiFi always
says that media is disconnected regardless of the fact that XP reports
having found the home WiFi network.

I'm unable to conveniently turn off SP2's firewall as Group Policies is set
to prevent that. Also I've noticed someting in the System Tray about ISA
server. Turning that off doesn't help.

What's likely keeping this laptop from getting a new IP on the home
network????
What are obvious debug steps or experiemnts to solve this?
IPSEC?
 
F

fred

I'm trying to get an MS laptop for a Redmond MS non-technical employee
working on their home WiFi network. The laptop works on the MS internal
network both on WiFi and ethernet cable. It's XP SP2.

I have previously got the same laptop(pre-SP2) working on the same home WiFi
setup but MS techs had to reinstall XP for other reasons. MS's internal
help folks wont help with home networking.

Previously all one had to do was turn off the internal MS proxy server
settings in LAN Settting and then the home WiFi would work. Now the same
changes don't work/help. I still can't get anything to work.

That exact same failure happens in all the cases I've tried:
1)WiFi with 128bit WEP
2)WiFi no security
3)hardwired ethernet
It wont do DHCP. It wont get a new IP. IPCONFIG releases to 0.0.0.0 but
renew fails and one gets back the same IP that was left there from the MS
hookup. The laptop says its trying to get an IP but it fails. The same LAN
cable will provide an IP to another(non-MS) laptop and desktop. The WiFi
will supply an IP to another(non-MS) laptop. IPCONFIG on the WiFi always
says that media is disconnected regardless of the fact that XP reports
having found the home WiFi network.

I'm unable to conveniently turn off SP2's firewall as Group Policies is set
to prevent that. Also I've noticed someting in the System Tray about ISA
server. Turning that off doesn't help.

What's likely keeping this laptop from getting a new IP on the home
network????
What are obvious debug steps or experiemnts to solve this?
IPSEC?
 

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