DgiVecp

[Guest]

In my application log the only error I receive is the following

"The DgiVecp service failed to start due to the following error:
The system cannot find the file specified.

What is DgiVecp and how do I correct this problem. Any help would be better than what I have located thus far on this subject which is null. Before posting I try to search knowledge base and technet and use other search means but this one I either missed it or there isn't much info on it

Thank

 

[Shain Wray]

Hello,

It looks like this is a driver that is failing to startup - dgivecp.sys.
It appears to be installed from either ViewAhead’s TeamMFP software or some
FujiXerox Workcenter app. Either way, as this is not a Microsoft driver,
then you can disable it if you do not have an application dependency on it.
You could test this by disabling the driver by doing the following -

1. Go to Start\Run and type devmgmt.msc
2. Click on View and choose to Show Hidden Devices
3. Now click the plus next to Non-Plug and Play Drivers
4. Do you now see an items listed as DGIVecp? If not, we will have to see
what this is associated with by going to the registry.

If we need to go into the registry, go to the following location -

1. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
2. Look for an entry listed as DgiVecp
3. If you find this, then change the Start data value to 4.
4. Reboot the system and see if the message is gone.

Let me know how this goes.

Best regards,
--
Shain Wray
Microsoft PSS Security Team

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