Desktop customizing problem

[Guest]

Hi, I've been trying to change the background picture on my desktop and I
just go thru the regular steps to do so. But once I get to the part where I
get to scroll theu the list of pictures for the background and choose which
picture I want to set as my background on my desktop, the list that we all
normally get with the different pics has a grey color over it and it won't
let me do anything to it, I can't even browse and search for pics because it
seems it's disabled somehow. I place the cursor over it and nothing happens,
and I can't selct anything. I haven't installed anything new on my computer
and I started to have this problem 2 weeks ago and I still can't find a
solution for it.

Can anybody help me with this one?

I'd appreciate it alot, thank u

 

[Malke]

Hi, I've been trying to change the background picture on my desktop
and I just go thru the regular steps to do so. But once I get to the
part where I get to scroll theu the list of pictures for the
background and choose which picture I want to set as my background on
my desktop, the list that we all normally get with the different pics
has a grey color over it and it won't let me do anything to it, I
can't even browse and search for pics because it seems it's disabled
somehow. I place the cursor over it and nothing happens, and I can't
selct anything. I haven't installed anything new on my computer and I
started to have this problem 2 weeks ago and I still can't find a
solution for it.

First make sure the computer is completely virus/malware-free since
various malware can cause this issue.

http://www.elephantboycomputers.com/page2.html#Removing_Malware

If the machine is really clean, then see:

Go to the Display applet in Control Panel and look on the Desktop tab.
Click on Customize Desktop, and then click on the Web tab. You will see
that there are checkmarks next to "My Current Home Page" and probably
"Lock Desktop Items". Uncheck these. Click Apply and OK out when you've
made your changes.

If you can't enable desktop backgrounds after a virus, MVP Kelly Theriot
has a fix. Look under Wallpaper-Desktop-Disable Changing here:

http://www.kellys-korner-xp.com/xp_w.htm

If Display tabs are missing, run Kelly's registry edit on line 285,
right-hand side "Restore all display tabs".

Check to see if these Registry entries exist:

HKCU\Software\Microsoft\Windows\CurrentVersion\GroupPolicyobject\{21A7BE9D-5027-49C1-B6F7-757B707E1C94}User\Software\Policies\Microsoft\Windows\System
If "GroupPolicyRefreshTime" and/or "GroupPolicyRefreshTimeOffset" are
there, then delete them.

HKCU\Software\Policies\Microsoft\Windows\System. If
"GroupPolicyRefreshTime" and/or "GroupPolicyRefreshTimeOffset" are
there, then delete them and then run the reg fix from Kelly's page.

Malke

 

[Guest]

Here are 4 ways to come out from the problem. try one by one:

For Windows XP Professional
===================

1. Click Start - Run - type GPEDIT.MSC and press Enter
2. Expand to User Configuration - Administrative Templates - Control Panel -
Display
3. On the right-side pane double-click the entry "Prevent Changing Wallpaper"
4. If the value is set to "Not Configured" or "Enable" then set it to
"Disable"

For both Home & Professional edition
========================

1. Click Start - Run - type REGEDIT and press Enter
2. Expand to:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\
Explorer\ActiveDesktop
3. On the right side pane - check if there is an entry
"NoChangingWallpaper". Set its value to 0 by double-clicking or delete the
entry.

IF THAT DOESN'T WORK THEN TRY:

A key in your registry is probably pointing to a deleted file refered to as
desktop.html

If you go into your regedit and follow this path: HKEY_CURRENT
USER/SOFTWARE/MICROSOFT/WINDOWS/CURRENTVERSION/POLICIES/SYSTEM

In there you may see a key that points to the C:\Windows\Web\desktop.html

If you see that key DELETE IT. Your virus software probably found this
hijack desktop viruz and deleted the infected file already.

IN LAST:

http://support.microsoft.com/kb/921049/

Hope this information helps you, let us know!