Deleting adware files & having problems

[James]

Help.

I've run norton and after doing so selected the option to
have the program delete the adware programs that have
invaded my computer. Norton was unable to do so. So, I
go to the different folders and locate the suspect files
and attempt to delet them and get a Error Deleting file
or folder window. The message explaines that I should
make sure the disk is not full or write-protected and
that the file is not currently in use. I've gone into
the adware file's properties to ensure that it wasn't
read only and a number of other things but have failed to
discover the secret to removing the protection to allow
me to get rid of these pests.

Can anyone give a green horn a hand.

Jimmy

 

[Rock]

Help.

I've run norton and after doing so selected the option to
have the program delete the adware programs that have
invaded my computer. Norton was unable to do so. So, I
go to the different folders and locate the suspect files
and attempt to delet them and get a Error Deleting file
or folder window. The message explaines that I should
make sure the disk is not full or write-protected and
that the file is not currently in use. I've gone into
the adware file's properties to ensure that it wasn't
read only and a number of other things but have failed to
discover the secret to removing the protection to allow
me to get rid of these pests.

Can anyone give a green horn a hand.

Jimmy

Run these programs to check for spyware/malware. After installing
update them, then boot into safe mode and run them. You should update
and run them weekly.

Cwshredder
http://aumha.org/freeware/freeware.php#cwshred

Ad-aware SE
http://www.lavasoftusa.com

Spybot Search and Destroy
http://www.safer-networking.org

Bazooka Adware and Spyware Scanner
http://download.com.com/3000-2144-10247783.html

Pest Patrol Free Pest Scanner
http://www.pestscan.com/ScanOrTrial.asp

After your system is clean use these programs to help keep it clean:

Spywareblaster
www.javacoolsoftware.com/sbdownload.html

Spywareguard
http://www.javacoolsoftware.com/sgdownload.html

IE-SPYAD
http://www.staff.uiuc.edu/~ehowes/resource.htm