Defrag Problem

[Anne]

While attemting to analyze and defrag under Win XP, the
following message appeared:

This scan has been canceled because an error occured in
file:
c:\windows\pchealth\helpctr\config\checkpoint\tmp.edb.

If anyone knows what is causing this, and how to fix the
problem, please let me know.

 

[Greg Hayes/Raxco Software]

Anne,

Please do the following:

- Go to the MSDOS command prompt and issue the following command: CHKDSK /F
/R C:
- Say yes to "perform on next reboot"
- Reboot your system
- CHKDSK will run and hopefully find/fix some errors
- After Windows reboots, rerun and see if issue has been resolved

- Greg/Raxco Software
Microsoft MVP - Windows File System

Disclaimer: I work for Raxco Software, the maker of PerfectDisk - a
commercial defrag utility, as a systems engineer in the support department.

Want to email me? Delete ntloader.

 

[Guest]

Greg'g advice worked. I was able to defrag after going
through CHKDSK. Thanks, Greg! Anne

 

[Greg Hayes/Raxco Software]

Glad to assist. I'm glad that my advice worked

- Greg/Raxco Software
Microsoft MVP - Windows File Systems

Disclaimer: I work for Raxco Software, the maker of PerfectDisk - a
commercial defrag utility, as a systems engineer in the support department.