Actually, Outlook does NOT do it right or as you suggested, at least not in 2K7, no matter how restrictive you try to be.
If you have an Exchange account and a pop account and you receive new mail on the pop account ONLY and put the mail into your Exchange mailbox and have two different send/receive groups with Exchange not a participant of send/receive and set to NEVER send, it will still reply and forward using the Exchange account. That's a serious bug and is causing a major issue for one of my customers who has to send ALL mail via a particular server per SEC. New mail works fine. Replies and forwards, you MUST select the account as the default account is NEVER selected, the Exchange account, the one disabled from sending and not part of any send/receive group, is ALWAYS used instead.
Diane Poremsky [MVP] wrote:
Re: Default account
30-Jul-09
Not a pity, just not doing it right.
As long as you never want to send
using the gmail address you can change the from address and smtp for the
imap account to your other address and the smtp server the other acct uses
--
Diane Poremsky [MVP - Outlook
Outlook Tips:
http://www.outlook-tips.net
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mailto:
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Previous Posts In This Thread:
Default account
I have 3 POP accounts and 1 IMAP account. One of my POP accounts is set to
be the default. However no matter what I do Outlook uses the IMAP account as
the default
How do I correct this?
Re: Default account
Outlook version
--
Brian Tillman [MVP-Outlook]
Re: Default account
So all new mail gets sent on the imap account? Replies and forwards should
go out on the account that downloaded the message
--
Diane Poremsky [MVP - Outlook
Outlook Tips:
http://www.outlook-tips.net
Outlook & Exchange Solutions Center:
http://www.slipstick.co
Outlook Tips by email
mailto:
[email protected]
EMO - a weekly newsletter about Outlook and Exchange
mailto:
[email protected]
Let's Really Fix Outlook 201
http://forums.slipstick.com/forumdisplay.php?f=3
Re: Default account
Outlook 2007.
Re: Default account
All mail gets sent on the pop account that is the default (as long as I
remember to manually choose it). Replies from that account are then
forwarded onto the imap account so that I can access them from home, work,
mobile etc
I basically want the pop account to be the default for sending. Can I not do
this
Re: Default account
If you have to manually choose the POP account then it's NOT set as the
default account.....
Re: Default account
I shall clarify
New mail gets sent on the default POP account without having to manually
choose it.
It's mail that I reply to that is the problem. The POP account that I have
as default is the email address that people use to send me emails. I have
them forwarded to my IMAP account so that I can access them anywhere. When I
reply I would like it to be sent via my POP account as that is the address
that they are used to. However Outlook wants to automatically send them via
the IMAP account.
Re: Default account
If you reply to the message that you have received in your POP account then
Outlook will use that account to reply from. That is default behaviour of
Outlook and can't be changed AFAIK.
If you are saying that you are opening en email received in your POP
account, and when you then click on "Reply" Outlook is automatically using
the IMAP account to reply from, (are these two entirely different emails by
the way?) then I would suggest there is something you aren't telling us
about your mail setup. This just doesn't "happen"
Re: Default account
The POP(Virgin) account is set to automatically forward all emails onto the
IMAP account so the email will be opened within the IMAP(Gmail) account and
not from the POP account. If I use GMail web interface I can set it to reply
to emails using the account it was sent to originally. I would have liked
Outlook to do the same.
Re: Default account
Well it won't will it, because the email has been received by the IMAP
(GMail) account.
Outlook will ONLY, AUTOMATICALLY, send a reply through the account that the
email has been RECEIVED BY OUTLOOK in.
No email client that I can think of will AUTOMATICALLY send a reply via an
account that a) does not exist in the email client and b)is not the
originating account
Re: Default account
OK, now explain where you have the default settings configured. You can have
a default account on Tools>Account Settings>E-Mail Accounts and you can have a
default delivery location on Tools>Account Settings>Data Files. The account
that's chosen for the default will be the account that sends the message when
it is a new message. However, when you reply, the account used to send the
message will be the account that received the original message no matter which
account is the default, unless you specifically choose the account with the
Accounts button.
Are you saying, then, that you have chosen a POP account as the default and
that when you create a new message, it gets sent using the IMAP account?
--
Brian Tillman [MVP-Outlook]
Re: Default account
This explains it, then. You receive all mail via the IMAP account, since you
forward the mail received by the other accounts to the IMAP mailbox. Outlook
never sees messages arriving from those POP accounts, only from the IMAP
account, so all replies go back out through the IMAP account. Outlook doesn't
care one whit to which address the original message was addressed. All it
knows if what account was used to receive the message.
--
Brian Tillman [MVP-Outlook]
Re: Default account
OK thanks - I'm obviously expecting too much. Gmail's web interface allows
it to send from the originating account.
Re: Default account
A pity. However at least I know it's not something I'm doing wrong
Gmail's web interface seems to be more clever as you can set it to reply
from the originating account
Thank you for helping though.
Re: Default account
Mine doesn't - where are you seeing this ability to send from the account
that the message was forwarded from?
Re: Default account
Yeah, but it only applies to sending from the web interface
since you only need to download from imap, set that accounts smtp server to
use the pop account and use the correct from address. Put your pop address
in the from field of the imap account - use the imap login info in the
username/pw fields. Then click more settings and correctly fill out the
outgoing server tab to use the pop smtp
--
Diane Poremsky [MVP - Outlook
Outlook Tips:
http://www.outlook-tips.net
Outlook & Exchange Solutions Center:
http://www.slipstick.co
Outlook Tips by email
mailto:
[email protected]
EMO - a weekly newsletter about Outlook and Exchange
mailto:
[email protected]
Let's Really Fix Outlook 201
http://forums.slipstick.com/forumdisplay.php?f=3
Re: Default account
It's an option in the web interface - check in the settings for pop/imap
--
Diane Poremsky [MVP - Outlook
Outlook Tips:
http://www.outlook-tips.net
Outlook & Exchange Solutions Center:
http://www.slipstick.co
Outlook Tips by email
mailto:
[email protected]
EMO - a weekly newsletter about Outlook and Exchange
mailto:
[email protected]
Let's Really Fix Outlook 201
http://forums.slipstick.com/forumdisplay.php?f=3
Re: Default account
Well I've just replicated this and there's no facility (AFAICS) to reply
from the account the email was forwarded FROM.....
Re: Default account
Not a pity, just not doing it right.
As long as you never want to send
using the gmail address you can change the from address and smtp for the
imap account to your other address and the smtp server the other acct uses
--
Diane Poremsky [MVP - Outlook
Outlook Tips:
http://www.outlook-tips.net
Outlook & Exchange Solutions Center:
http://www.slipstick.co
Outlook Tips by email
mailto:
[email protected]
EMO - a weekly newsletter about Outlook and Exchange
mailto:
[email protected]
Let's Really Fix Outlook 201
http://forums.slipstick.com/forumdisplay.php?f=3
Re: Default account
Not a pity, just not doing it right.
As long as you never want to send
using the gmail address you can change the from address and smtp for the
imap account to your other address and the smtp server the other acct uses
--
Diane Poremsky [MVP - Outlook
Outlook Tips:
http://www.outlook-tips.net
Outlook & Exchange Solutions Center:
http://www.slipstick.co
Outlook Tips by email
mailto:
[email protected]
EMO - a weekly newsletter about Outlook and Exchange:
mailto:
[email protected]
Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34
Re: Default account
In outlook or gmail's interface? Go to accounts and importing online -
When receiving a message:
Reply from the same address the message was sent to
You can set one of the other addresses as default - I don't know how that
affects sending from outlook.
--
Diane Poremsky [MVP - Outlook]
Outlook Tips by email:
mailto:
[email protected]
EMO - a weekly newsletter about Outlook and Exchange:
mailto:
[email protected]
Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34
Re: Default account
Thanks. I shall try that.
Re: Default account
That does sound like an option so will give it a try.
However I think Gmail's web interface has it correct by allowing it to reply
from the originating account.
Re: Default account
It doesn't affect Outlook - I did try that to see.
Re: Default account
The originating "account" (i.e., the sending address) is the address that sent
you the message. For the gmail mailbox, that sender is your own POP address
and so it's appropriate that replying to the forwarded message will use the
POP address.
--
Brian Tillman [MVP-Outlook]
Re: Default account
I won't waste time playing with it then. Thanks.
--
Diane Poremsky [MVP - Outlook]
Outlook Tips by email:
mailto:
[email protected]
EMO - a weekly newsletter about Outlook and Exchange:
mailto:
[email protected]
Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34
Re: Default account
Except that once outlook gets it, it only knows gmail because that is where
it gets the mail from, not the account that dumped it into gmail.
--
Diane Poremsky [MVP - Outlook]
Outlook Tips by email:
mailto:
[email protected]
EMO - a weekly newsletter about Outlook and Exchange:
mailto:
[email protected]
Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34
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