Default account

[Janice]

I have 3 POP accounts and 1 IMAP account. One of my POP accounts is set to
be the default. However no matter what I do Outlook uses the IMAP account as
the default.

How do I correct this?

 

[Brian Tillman [MVP - Outlook]]

I have 3 POP accounts and 1 IMAP account. One of my POP accounts is set to be
the default. However no matter what I do Outlook uses the IMAP account as the
default.

Outlook version?

 

[Diane Poremsky [MVP]]

So all new mail gets sent on the imap account? Replies and forwards should
go out on the account that downloaded the message.

--
Diane Poremsky [MVP - Outlook]



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[Janice]

Outlook version?

Outlook 2007.

 

[Janice]

All mail gets sent on the pop account that is the default (as long as I
remember to manually choose it). Replies from that account are then
forwarded onto the imap account so that I can access them from home, work,
mobile etc.

I basically want the pop account to be the default for sending. Can I not do
this?

So all new mail gets sent on the imap account? Replies and forwards should
go out on the account that downloaded the message.

--
Diane Poremsky [MVP - Outlook]



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mailto:[email protected]

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I have 3 POP accounts and 1 IMAP account. One of my POP accounts is set
to be the default. However no matter what I do Outlook uses the IMAP
account as the default.

How do I correct this?

 

[Gordon]

All mail gets sent on the pop account that is the default (as long as I
remember to manually choose it).

If you have to manually choose the POP account then it's NOT set as the
default account.....

 

[Janice]

If you have to manually choose the POP account then it's NOT set as the
default account.....

I shall clarify;

New mail gets sent on the default POP account without having to manually
choose it.

It's mail that I reply to that is the problem. The POP account that I have
as default is the email address that people use to send me emails. I have
them forwarded to my IMAP account so that I can access them anywhere. When I
reply I would like it to be sent via my POP account as that is the address
that they are used to. However Outlook wants to automatically send them via
the IMAP account.

 

[Gordon]

I shall clarify;

New mail gets sent on the default POP account without having to manually
choose it.

It's mail that I reply to that is the problem. The POP account that I have
as default is the email address that people use to send me emails. I have
them forwarded to my IMAP account so that I can access them anywhere. When
I reply I would like it to be sent via my POP account as that is the
address that they are used to. However Outlook wants to automatically send
them via the IMAP account.

If you reply to the message that you have received in your POP account then
Outlook will use that account to reply from. That is default behaviour of
Outlook and can't be changed AFAIK.
If you are saying that you are opening en email received in your POP
account, and when you then click on "Reply" Outlook is automatically using
the IMAP account to reply from, (are these two entirely different emails by
the way?) then I would suggest there is something you aren't telling us
about your mail setup. This just doesn't "happen"

 

[Janice]

If you reply to the message that you have received in your POP account
then Outlook will use that account to reply from. That is default
behaviour of Outlook and can't be changed AFAIK.
If you are saying that you are opening en email received in your POP
account, and when you then click on "Reply" Outlook is automatically
using the IMAP account to reply from, (are these two entirely different
emails by the way?) then I would suggest there is something you aren't
telling us about your mail setup. This just doesn't "happen"

The POP(Virgin) account is set to automatically forward all emails onto the
IMAP account so the email will be opened within the IMAP(Gmail) account and
not from the POP account. If I use GMail web interface I can set it to reply
to emails using the account it was sent to originally. I would have liked
Outlook to do the same.

 

[Gordon]

The POP(Virgin) account is set to automatically forward all emails onto
the IMAP account so the email will be opened within the IMAP(Gmail)
account and not from the POP account. If I use GMail web interface I can
set it to reply to emails using the account it was sent to originally. I
would have liked Outlook to do the same.

Well it won't will it, because the email has been received by the IMAP
(GMail) account.
Outlook will ONLY, AUTOMATICALLY, send a reply through the account that the
email has been RECEIVED BY OUTLOOK in.
No email client that I can think of will AUTOMATICALLY send a reply via an
account that a) does not exist in the email client and b)is not the
originating account

 

[Brian Tillman [MVP - Outlook]]

Outlook 2007.

OK, now explain where you have the default settings configured. You can have
a default account on Tools>Account Settings>E-Mail Accounts and you can have a
default delivery location on Tools>Account Settings>Data Files. The account
that's chosen for the default will be the account that sends the message when
it is a new message. However, when you reply, the account used to send the
message will be the account that received the original message no matter which
account is the default, unless you specifically choose the account with the
Accounts button.

Are you saying, then, that you have chosen a POP account as the default and
that when you create a new message, it gets sent using the IMAP account?

 

[Brian Tillman [MVP - Outlook]]

All mail gets sent on the pop account that is the default (as long as I
remember to manually choose it). Replies from that account are then
forwarded onto the imap account so that I can access them from home, work,
mobile etc.

This explains it, then. You receive all mail via the IMAP account, since you
forward the mail received by the other accounts to the IMAP mailbox. Outlook
never sees messages arriving from those POP accounts, only from the IMAP
account, so all replies go back out through the IMAP account. Outlook doesn't
care one whit to which address the original message was addressed. All it
knows if what account was used to receive the message.

 

[Janice]

Well it won't will it, because the email has been received by the IMAP
(GMail) account.
Outlook will ONLY, AUTOMATICALLY, send a reply through the account that
the email has been RECEIVED BY OUTLOOK in.
No email client that I can think of will AUTOMATICALLY send a reply via an
account that a) does not exist in the email client and b)is not the
originating account

OK thanks - I'm obviously expecting too much. Gmail's web interface allows
it to send from the originating account.

 

[Janice]

This explains it, then. You receive all mail via the IMAP account, since
you forward the mail received by the other accounts to the IMAP mailbox.
Outlook never sees messages arriving from those POP accounts, only from
the IMAP account, so all replies go back out through the IMAP account.
Outlook doesn't care one whit to which address the original message was
addressed. All it knows if what account was used to receive the message.

A pity. However at least I know it's not something I'm doing wrong.

Gmail's web interface seems to be more clever as you can set it to reply
from the originating account.

Thank you for helping though.

 

[Gordon]

OK thanks - I'm obviously expecting too much. Gmail's web interface allows
it to send from the originating account.

Mine doesn't - where are you seeing this ability to send from the account
that the message was forwarded from?

 

[Diane Poremsky [MVP]]

Yeah, but it only applies to sending from the web interface.

since you only need to download from imap, set that accounts smtp server to
use the pop account and use the correct from address. Put your pop address
in the from field of the imap account - use the imap login info in the
username/pw fields. Then click more settings and correctly fill out the
outgoing server tab to use the pop smtp.

--
Diane Poremsky [MVP - Outlook]



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[Diane Poremsky [MVP]]

It's an option in the web interface - check in the settings for pop/imap.

--
Diane Poremsky [MVP - Outlook]



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[Gordon]

Yeah, but it only applies to sending from the web interface.

Well I've just replicated this and there's no facility (AFAICS) to reply
from the account the email was forwarded FROM.....

 

[Diane Poremsky [MVP]]

Not a pity, just not doing it right. As long as you never want to send
using the gmail address you can change the from address and smtp for the
imap account to your other address and the smtp server the other acct uses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

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Let's Really Fix Outlook 2010
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[Diane Poremsky [MVP]]

Not a pity, just not doing it right. As long as you never want to send
using the gmail address you can change the from address and smtp for the
imap account to your other address and the smtp server the other acct uses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34