could not perform this operation because the default mail client is not properly installed

[Ramesh, MS-MVP]

My mistake. You want to enumerate subkeys also. Run this:

cmd /k reg query hkcr\mailto /s

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


So, what does it mean?

 

[MxM]

Here it is:


HKEY_CLASSES_ROOT\mailto
FriendlyTypeName REG_EXPAND_SZ @%ProgramFiles%\Windows
Mail\winmail.exe,-211

HKEY_CLASSES_ROOT\mailto\DefaultIcon

HKEY_CLASSES_ROOT\mailto\shell

HKEY_CLASSES_ROOT\mailto\shell\open

HKEY_CLASSES_ROOT\mailto\shell\open\command


C:\Windows\system32>

My mistake. You want to enumerate subkeys also. Run this:

cmd /k reg query hkcr\mailto /s

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


So, what does it mean?

My output is somewhat different:

HKEY_CLASSES_ROOT\mailto
(Default) REG_SZ URL:Mail Protocol
EditFlags REG_DWORD 0x2
URL Protocol REG_SZ
FriendlyTypeName REG_SZ @ieframe.dll,-910

HKEY_CLASSES_ROOT\mailto\DefaultIcon
HKEY_CLASSES_ROOT\mailto\shell

 

[Ramesh, MS-MVP]

MxM,

It's evident that the (default) value for the mailto: command is missing. Try this first:

Click Start, select Default Programs
Click Set program access and computer defaults
Click Custom, and select Windows Mail
Click OK

If all goes well, the mailto: protocol entry should be restored. If not, post back.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Here it is:


HKEY_CLASSES_ROOT\mailto
FriendlyTypeName REG_EXPAND_SZ @%ProgramFiles%\Windows
Mail\winmail.exe,-211

HKEY_CLASSES_ROOT\mailto\DefaultIcon

HKEY_CLASSES_ROOT\mailto\shell

HKEY_CLASSES_ROOT\mailto\shell\open

HKEY_CLASSES_ROOT\mailto\shell\open\command


C:\Windows\system32>

My mistake. You want to enumerate subkeys also. Run this:

cmd /k reg query hkcr\mailto /s

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


So, what does it mean?

My output is somewhat different:

HKEY_CLASSES_ROOT\mailto
(Default) REG_SZ URL:Mail Protocol
EditFlags REG_DWORD 0x2
URL Protocol REG_SZ
FriendlyTypeName REG_SZ @ieframe.dll,-910

HKEY_CLASSES_ROOT\mailto\DefaultIcon
HKEY_CLASSES_ROOT\mailto\shell

 

[MxM]

It has worked! Thank you very very much!!!

MxM,

It's evident that the (default) value for the mailto: command is missing.
Try this first:

Click Start, select Default Programs
Click Set program access and computer defaults
Click Custom, and select Windows Mail
Click OK

If all goes well, the mailto: protocol entry should be restored. If not,
post back.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Here it is:


HKEY_CLASSES_ROOT\mailto
FriendlyTypeName REG_EXPAND_SZ @%ProgramFiles%\Windows
Mail\winmail.exe,-211

HKEY_CLASSES_ROOT\mailto\DefaultIcon

HKEY_CLASSES_ROOT\mailto\shell

HKEY_CLASSES_ROOT\mailto\shell\open

HKEY_CLASSES_ROOT\mailto\shell\open\command


C:\Windows\system32>

My mistake. You want to enumerate subkeys also. Run this:

cmd /k reg query hkcr\mailto /s

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


So, what does it mean?

My output is somewhat different:

HKEY_CLASSES_ROOT\mailto
(Default) REG_SZ URL:Mail Protocol
EditFlags REG_DWORD 0x2
URL Protocol REG_SZ
FriendlyTypeName REG_SZ @ieframe.dll,-910

HKEY_CLASSES_ROOT\mailto\DefaultIcon
HKEY_CLASSES_ROOT\mailto\shell

 

[MxM]

.... you have saved me windows reinstall BTW!

MxM,

It's evident that the (default) value for the mailto: command is missing.
Try this first:

Click Start, select Default Programs
Click Set program access and computer defaults
Click Custom, and select Windows Mail
Click OK

If all goes well, the mailto: protocol entry should be restored. If not,
post back.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Here it is:


HKEY_CLASSES_ROOT\mailto
FriendlyTypeName REG_EXPAND_SZ @%ProgramFiles%\Windows
Mail\winmail.exe,-211

HKEY_CLASSES_ROOT\mailto\DefaultIcon

HKEY_CLASSES_ROOT\mailto\shell

HKEY_CLASSES_ROOT\mailto\shell\open

HKEY_CLASSES_ROOT\mailto\shell\open\command


C:\Windows\system32>

My mistake. You want to enumerate subkeys also. Run this:

cmd /k reg query hkcr\mailto /s

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


So, what does it mean?

My output is somewhat different:

HKEY_CLASSES_ROOT\mailto
(Default) REG_SZ URL:Mail Protocol
EditFlags REG_DWORD 0x2
URL Protocol REG_SZ
FriendlyTypeName REG_SZ @ieframe.dll,-910

HKEY_CLASSES_ROOT\mailto\DefaultIcon
HKEY_CLASSES_ROOT\mailto\shell

 

[Ramesh, MS-MVP]

You're very welcome!

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


It has worked! Thank you very very much!!!

 

[Nacho]

Hi Ramesh

I have the same problem

HKEY_CLASSES_ROOT\mailto
FriendlyTypeName REG_SZ @ieframe.dll,-910
URL Protocol REG_SZ
<Default> REG_SZ

C:\Windows\system32>

Also my Mailto registry (Default) REG_SZ the data is blank

Regards
Nacho

Hi MxM,

Click Start, type the following in the Search box and press ENTER.

cmd /k reg query hkcr\mailto

Copy the output and post it here.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Is there anything else I can do without reinstalling Vista?

 

[Frank Saunders MS-MVP IE,OE/WM]

Hi Ramesh

I have the same problem

HKEY_CLASSES_ROOT\mailto
FriendlyTypeName REG_SZ @ieframe.dll,-910
URL Protocol REG_SZ
<Default> REG_SZ

C:\Windows\system32>

Also my Mailto registry (Default) REG_SZ the data is blank

Regards
Nacho

Hi MxM,

Click Start, type the following in the Search box and press ENTER.

cmd /k reg query hkcr\mailto

Copy the output and post it here.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Is there anything else I can do without reinstalling Vista?

It sounds like some critical keys may be missing from your
Windows registry. I suggest a repair-install of Vista:
http://www.vistax64.com/tutorials/88236-repair-install-vista.html

Save the part between the lines as MailTo.reg:

---------------------------MailTo.reg------------------------------------
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\mailto]
@="URL:Mail Protocol"
"EditFlags"=dword:00000002
"URL Protocol"=""
"FriendlyTypeName"=hex(2):40,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,\
00,46,00,69,00,6c,00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,\
77,00,73,00,20,00,4d,00,61,00,69,00,6c,00,5c,00,77,00,69,00,6e,00,6d,00,61,\
00,69,00,6c,00,2e,00,65,00,78,00,65,00,2c,00,2d,00,32,00,31,00,31,00,00,00

[HKEY_CLASSES_ROOT\mailto\DefaultIcon]
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\
00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,4d,00,\
61,00,69,00,6c,00,5c,00,57,00,69,00,6e,00,4d,00,61,00,69,00,6c,00,2e,00,65,\
00,78,00,65,00,2c,00,2d,00,32,00,00,00

[HKEY_CLASSES_ROOT\mailto\shell]

[HKEY_CLASSES_ROOT\mailto\shell\open]

[HKEY_CLASSES_ROOT\mailto\shell\open\command]
@=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,\
00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,\
4d,00,61,00,69,00,6c,00,5c,00,57,00,69,00,6e,00,4d,00,61,00,69,00,6c,00,2e,\
00,65,00,78,00,65,00,22,00,20,00,2f,00,6d,00,61,00,69,00,6c,00,75,00,72,00,\
6c,00,3a,00,22,00,25,00,31,00,22,00,00,00
---------------------------MailTo.reg------------------------------------
Right click the saved file and choose Merge and Windows Mail should become
the default program for MailTo links.

 

[Nacho]

Thanks heaps....boy wouldn't it be a lot easier if it just worked in the
first place.

Regards
Peter

Hi Ramesh

I have the same problem

HKEY_CLASSES_ROOT\mailto
FriendlyTypeName REG_SZ @ieframe.dll,-910
URL Protocol REG_SZ
<Default> REG_SZ

C:\Windows\system32>

Also my Mailto registry (Default) REG_SZ the data is blank

Regards
Nacho

Hi MxM,

Click Start, type the following in the Search box and press ENTER.

cmd /k reg query hkcr\mailto

Copy the output and post it here.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Is there anything else I can do without reinstalling Vista?

It sounds like some critical keys may be missing from your
Windows registry. I suggest a repair-install of Vista:
http://www.vistax64.com/tutorials/88236-repair-install-vista.html

Save the part between the lines as MailTo.reg:

---------------------------MailTo.reg------------------------------------
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\mailto]
@="URL:Mail Protocol"
"EditFlags"=dword:00000002
"URL Protocol"=""
"FriendlyTypeName"=hex(2):40,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,\
00,46,00,69,00,6c,00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,\
77,00,73,00,20,00,4d,00,61,00,69,00,6c,00,5c,00,77,00,69,00,6e,00,6d,00,61,\
00,69,00,6c,00,2e,00,65,00,78,00,65,00,2c,00,2d,00,32,00,31,00,31,00,00,00

[HKEY_CLASSES_ROOT\mailto\DefaultIcon]
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\
00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,4d,00,\
61,00,69,00,6c,00,5c,00,57,00,69,00,6e,00,4d,00,61,00,69,00,6c,00,2e,00,65,\
00,78,00,65,00,2c,00,2d,00,32,00,00,00

[HKEY_CLASSES_ROOT\mailto\shell]

[HKEY_CLASSES_ROOT\mailto\shell\open]

[HKEY_CLASSES_ROOT\mailto\shell\open\command]
@=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,\
00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,\
4d,00,61,00,69,00,6c,00,5c,00,57,00,69,00,6e,00,4d,00,61,00,69,00,6c,00,2e,\
00,65,00,78,00,65,00,22,00,20,00,2f,00,6d,00,61,00,69,00,6c,00,75,00,72,00,\
6c,00,3a,00,22,00,25,00,31,00,22,00,00,00
---------------------------MailTo.reg------------------------------------
Right click the saved file and choose Merge and Windows Mail should become
the default program for MailTo links.

 

[Ramesh, MS-MVP]

You're welcome Jake.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com



Thanks to Ramesh Srinivasan for solving the problem for me to. Found
this solution through Google and have just joined the forum. Once again
thanks

 

[Ramesh, MS-MVP]

http://groups.google.com/group/micr...41cb11032?tvc=1&q=lanceg1041#9a82d8041cb11032

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog



I have been searching for this answer for weeks now and finally found
this forum. The registry merge did the trick. Thanks for the help!!!!

 

[Sam]

Thank GOD!!! I've spent hours looking through all these solution, checking
the default settings of Windows Mail and IE, then fianlly got to the Protocol
solution- with NO directions as to how to get the MailTo Protocol added the
list.....This very simple fix did the trick!!! Thank you for returning me to
my work and getting me back to being PRODUCTIVE!!!

 

[Gary VanderMolen]

Well, you must be one of the few unlucky ones, because Vista
has been trouble-free for me and most people I deal with.
Vista problems are usually due to running old (non-compatible)
software and drivers.