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I am running XP Home on my system and I am trying to back
up some files to CDs with the copy utility that comes
with XP. Roxio seems to feel if they ignore me long
enough I will go away. I have been trying for over three
weeks to get them to help me, with no success.
I printed the Help and Support page "To copy files and
folders to a CD."
I followed steps 1 thru 6 but the files never
transferred. When I click on "Write these files to CD"
Windows displayed the CD Writing Wizard. The progress bar
showed the green dashes advancing across the bar while
displaying the message "Writing data files to CD" but the
light on my CD drive did not blink. When the green dashes
finished up it took almost five minutes to finally give
me a message to the effect that a writing error had been
made.
Also, between steps 3 and 4 there is a paragraph that
states "If the files are located in My Pictures, under
Picture Tasks, click "Copy to CD" or "Copy all items to
CD," and then skip to step 5. There is NO Picture Tasks
selection in the various menus under My Computer.
Please advise.
up some files to CDs with the copy utility that comes
with XP. Roxio seems to feel if they ignore me long
enough I will go away. I have been trying for over three
weeks to get them to help me, with no success.
I printed the Help and Support page "To copy files and
folders to a CD."
I followed steps 1 thru 6 but the files never
transferred. When I click on "Write these files to CD"
Windows displayed the CD Writing Wizard. The progress bar
showed the green dashes advancing across the bar while
displaying the message "Writing data files to CD" but the
light on my CD drive did not blink. When the green dashes
finished up it took almost five minutes to finally give
me a message to the effect that a writing error had been
made.
Also, between steps 3 and 4 there is a paragraph that
states "If the files are located in My Pictures, under
Picture Tasks, click "Copy to CD" or "Copy all items to
CD," and then skip to step 5. There is NO Picture Tasks
selection in the various menus under My Computer.
Please advise.