Control Panel and Security Center

[Kirk]

I noticed when I looked at the security center in the control panel that if
I click on, just an example, show me the firewalls installed on this
computer that it lists software that is no longer installed. It shows them
as OFF and the one that's supposed to be working is working. How can I clean
up the list of what's shown? I've looked everywhere and can't figure out how
to refresh and get the old references to bitdefender and onecare out of
there.
Thanks,
Kirk

 

[Malke]

I noticed when I looked at the security center in the control panel that
if I click on, just an example, show me the firewalls installed on this
computer that it lists software that is no longer installed. It shows them
as OFF and the one that's supposed to be working is working. How can I
clean up the list of what's shown? I've looked everywhere and can't figure
out how to refresh and get the old references to bitdefender and onecare
out of there.
Thanks,
Kirk

Right-click Command Prompt and Run as Administrator. Type the following
command:

winmgmt /verifyrepository

If the system returns "WMI repository is not consistent", run this command:

winmgmt /salvagerepository

The first time you run this it will fail. It will issue stop commands to
the services causing it to fail. It might take a couple minutes for the
services to shut down. Run the command again. You actually may have to
run it 3 times before it finally runs and completes on its own. Reboot your
system.

Note: I believe that one of the brilliant posters here (and I'm sorry but I
don't remember who it was right now) said that you don't need to do the
"verifyrepository" command, just the "salvagerepository" bit because if
nothing is marked as wrong, nothing will be done. So that may save a step.
FWIW, the only thing that has worked for me on clients' machines is the
technique below.

If the above doesn't work or you get "WMI repository is consistent", do the
following from an elevated cmd prompt:

net stop winmgmt [enter]
cd /d %windir%\system32\wbem [enter]
ren repository repository.old [enter]
net start winmgmt [enter]

Malke

 

[Ramesh, MS-MVP]

Hi Kirk,

What Malke said. This is a WMI problem that can be fixed using the "winmgmt /salvagerepository" command from an Admin Command Prompt. I blogged this one recently:

Security Center not reporting Anti-virus or firewall status correctly | The Winhelponline.com Blog:
http://www.winhelponline.com/blog/s...ting-anti-virus-or-firewall-status-correctly/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


I noticed when I looked at the security center in the control panel that if
I click on, just an example, show me the firewalls installed on this
computer that it lists software that is no longer installed. It shows them
as OFF and the one that's supposed to be working is working. How can I clean
up the list of what's shown? I've looked everywhere and can't figure out how
to refresh and get the old references to bitdefender and onecare out of
there.
Thanks,
Kirk

 

[Kirk]

Malke, you will always be remembered in my bedtime prayers! Method number
two did the trick and all is as it should be now.
Thanks a lot for you help and please feel free to look at my next question
about the WL Toolbar
Kirk

I noticed when I looked at the security center in the control panel that
if I click on, just an example, show me the firewalls installed on this
computer that it lists software that is no longer installed. It shows
them
as OFF and the one that's supposed to be working is working. How can I
clean up the list of what's shown? I've looked everywhere and can't
figure
out how to refresh and get the old references to bitdefender and onecare
out of there.
Thanks,
Kirk

Right-click Command Prompt and Run as Administrator. Type the following
command:

winmgmt /verifyrepository

If the system returns "WMI repository is not consistent", run this
command:

winmgmt /salvagerepository

The first time you run this it will fail. It will issue stop commands to
the services causing it to fail. It might take a couple minutes for the
services to shut down. Run the command again. You actually may have to
run it 3 times before it finally runs and completes on its own. Reboot
your
system.

Note: I believe that one of the brilliant posters here (and I'm sorry but
I
don't remember who it was right now) said that you don't need to do the
"verifyrepository" command, just the "salvagerepository" bit because if
nothing is marked as wrong, nothing will be done. So that may save a step.
FWIW, the only thing that has worked for me on clients' machines is the
technique below.

If the above doesn't work or you get "WMI repository is consistent", do
the
following from an elevated cmd prompt:

net stop winmgmt [enter]
cd /d %windir%\system32\wbem [enter]
ren repository repository.old [enter]
net start winmgmt [enter]

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

 

[Malke]

Glad that sorted it for you. And I believe the brilliant poster I referenced
was Ramesh. I'm off to read his blog about it now.

Cheers,

Malke