Continual disconnections

[gruntasmith]

Hi, I live in the country in Australia and have a satellite
connection.

At exactly 12 minutes to the hour (every hour) I am disconnected from
the net. At exactly 10 minutes to the hour the service reconnects. As
I play poker online this costs me a lot of money.
This occurs on all sites so is not site related.

I put my computer in for three days of tests and they say it is OK and
the problem is with the ISP. I rang the ISP and they monitored the
signal and say it is OK so it must be the computer.

Has anyone ever heard of a problem like this and if so how do I fix
it ?

Thanks
Grant

 

[Guest]

Hello

For your satelite internet connection does both the upload & download stream
come through the satelite ? or does the upload strean require you to dial in
using a dial up connection ?

Going back several years ago when satelite internet was first available it
required a user connect using a dial up connection for the upload stream.
Which using that method could cause great headaches and disconnects if the
settings for the modem arent set just right. I would think by now all or most
Satelite providers do have the capability of using the dish to transmit both
streams.

Can you give me a detailed description on how your setup is ? from the
satelite box to your computer how is it all connected... ?? example.. tele
cable or ethernet cable runs from the satelite box runs to a router then to
your pc.. etc..?

Almost sounds like a problem of either a tcp/ip settings, ethernet
setting..possibly an auto disconnect thingy or a dhcp & dns.

Lots of suggestions... just a matter of time then your connection will be
stable

Austrailia....Right On!...cheers! I'm still wanting to take that vacation
some day.

 

[gruntasmith]

Hello

For your satelite internet connection does both the upload & download stream
come through the satelite ? or does the upload strean require you to dial in
using a dial up connection ?

Going back several years ago when satelite internet was first available it
required a user connect using a dial up connection for the upload stream.
Which using that method could cause great headaches and disconnects if the
settings for the modem arent set just right. I would think by now all or most
Satelite providers do have the capability of using the dish to transmit both
streams.

Can you give me a detailed description on how your setup is ? from the
satelite box to your computer how is it all connected... ?? example.. tele
cable or ethernet cable runs from the satelite box runs to a router then to
your pc.. etc..?

Almost sounds like a problem of either a tcp/ip settings, ethernet
setting..possibly an auto disconnect thingy or a dhcp & dns.

Lots of suggestions... just a matter of time then your connection will be
stable

Austrailia....Right On!...cheers! I'm still wanting to take that vacation
some day.

G'Day, Thanks for the swift reply. OK first up if your looking for a
computer savvy person and your looking in my general direction then
your searching on the wrong planet. What I know about computers and
the internet you could write on the back of a postage stamp and have
lots of room left over soooo, when you ask a question it has to be in
plain English (or Australian.)

The satellite connection is a stand alone, always on system that hooks
up by telecable from the dish to an Ipstar external Broadband
satellite modem and then to the computer.

Thats about the extent of my knowledge so what else can I do to answer
your questions ?

If you come for a holiday bring some water will you its' a bit dry
here.

 

[Guest]

Hello

Let's start off by checking your IP release information. It sounds like your
DHCP server could be signing out 1 hour IP releases. Then when it tries to
renew might have a hold up on assigning a new IP rental.

Next make sure you are connected to the net

1) Go to Start>Run> type cmd ...then click ok or press enter..this will
bring up your command prompt or known as the dos prompt

2)type ipconfig/all ... this will list all your connection details.. Look
near the end of the list for the line that contains Lease Obtained & Lease
Expirese
....What is the two Lease dates & time say ? ...

3) From using the ipconfig/all command you can also get crucial info like
gateway & dns Domain name server...which in the next step I will explain how
to enter this info manually for your tcp/ip settings.

4) Looking at the ipconfig/all info, look at the line that says DNS
Servers..then go to Start>Control Panel>Network & Internet Connections>click
Network Connections> select local area connection right click on it then
properties. This will bring up your Local Area Connection properties box.
....next unselect Client for Microsoft Networks and File & Printer Sharing
for Microsoft Networks so there is no check mark beside these. The reason for
this is Client for Microsoft Networks is used if you want to set up a network
in a company environment. If your a home user then it is recomended for
security reasons to clear this selection and disable this function. If your
not sharing files on a private network with friends or across the net then
also it is best practise to disable this function.
......Next select Internet Protocol(Tcp/Ip) then click properties
....Near the bottom Select Use the Following DNS Server Addresses add the 2
IP addresses from what the ipconfig /all lists beside DNS Servers

....After entering the 2 DNS servers click the Advanced button near the
bottom right.

6) On this page Under the tab IP Settings You can see headings..Ip Addresses
& Default Gateway...hop on down to Default Gateway. Click Add beside Gateway
and enter the gateway IP. Unselect Automatic metric and enter 1 . The 1
represents the lowest and fastest metric for gateways to find a quick route
for packets to travel. Click add now you should see the Ip you entered
beneath the Default Gateway heading. To find the gateway IP Look at your
Ipconfig/all listings and look at what it has beside Default Gateway.

Also under the Ip Settings tab at the bottom uncheck Automatic metric and
enter 1

7) Next you still have your Advanced TCP settings dialogue box open. At the
top click the DNS tab. Uncheck the following ... Append parent suffixes of
the primary DNS Suffix & Register This Connections in DNS

....you still have your Advanced TCP settings dialogue and select th next tab
which is titled WINS

8) Under this tab you will make sure that there is no check mark beside
Enable LMHOSTS Lookup & Under the Netbios Settings heading Select Disable
Netbios over TCP/IP...then click OK...and click OK again...and for a third
time click OK.

9) One more step Start>Control Panel>Performance &
Maintenance>Administrative Tools>Services> scroll down to DNS Clent ..double
click it ..under the general tab look at startup type and change it to
disabled.click OK

Whew.. All done ..Restart your computer...

In a summary what was explained step by step has not only set IP addreses
manually. It has secured your internet connection a little bit more by
closing Netbios. By setting the IP addresses manually you create a reliable
connection from your computer to where your ISP servers are. Its a known fact
that leaving the IP settings to Auto may work a good part of the time then
every so often it goes flakey and loss of connections happen every so often.
The manual settings ensure that it points your Operating System and ethernet
card in the correct direction.

Let me know if this works and if not lots more suggestions.

LoL....lots of water u bet thats for afterwards...to replenish the fluids
after having lots of fun in the sun and a few wobbly pops
....i could use the warm weather since this winter here has been in the range
of -10 celcius to as low as -28 celcius..

Cheers!

 

[Guest]

Hello

Did the configurations i suggested help ?

 

[gruntasmith]

Hello

Let's start off by checking your IP release information. It sounds like your
DHCP server could be signing out 1 hour IP releases. Then when it tries to
renew might have a hold up on assigning a new IP rental.

Next make sure you are connected to the net

1) Go to Start>Run> type cmd ...then click ok or press enter..this will
bring up your command prompt or known as the dos prompt

2)type ipconfig/all ... this will list all your connection details.. Look
near the end of the list for the line that contains Lease Obtained & Lease
Expirese
...What is the two Lease dates & time say ? ...

3) From using the ipconfig/all command you can also get crucial info like
gateway & dns Domain name server...which in the next step I will explain how
to enter this info manually for your tcp/ip settings.

4) Looking at the ipconfig/all info, look at the line that says DNS
Servers..then go to Start>Control Panel>Network & Internet Connections>click
Network Connections> select local area connection right click on it then
properties. This will bring up your Local Area Connection properties box.
...next unselect Client for Microsoft Networks and File & Printer Sharing
for Microsoft Networks so there is no check mark beside these. The reason for
this is Client for Microsoft Networks is used if you want to set up a network
in a company environment. If your a home user then it is recomended for
security reasons to clear this selection and disable this function. If your
not sharing files on a private network with friends or across the net then
also it is best practise to disable this function.
.....Next select Internet Protocol(Tcp/Ip) then click properties
...Near the bottom Select Use the Following DNS Server Addresses add the 2
IP addresses from what the ipconfig /all lists beside DNS Servers

...After entering the 2 DNS servers click the Advanced button near the
bottom right.

6) On this page Under the tab IP Settings You can see headings..Ip Addresses
& Default Gateway...hop on down to Default Gateway. Click Add beside Gateway
and enter the gateway IP. Unselect Automatic metric and enter 1 . The 1
represents the lowest and fastest metric for gateways to find a quick route
for packets to travel. Click add now you should see the Ip you entered
beneath the Default Gateway heading. To find the gateway IP Look at your
Ipconfig/all listings and look at what it has beside Default Gateway.

Also under the Ip Settings tab at the bottom uncheck Automatic metric and
enter 1

7) Next you still have your Advanced TCP settings dialogue box open. At the
top click the DNS tab. Uncheck the following ... Append parent suffixes of
the primary DNS Suffix & Register This Connections in DNS

...you still have your Advanced TCP settings dialogue and select th next tab
which is titled WINS

8) Under this tab you will make sure that there is no check mark beside
Enable LMHOSTS Lookup & Under the Netbios Settings heading Select Disable
Netbios over TCP/IP...then click OK...and click OK again...and for a third
time click OK.

9) One more step Start>Control Panel>Performance &
Maintenance>Administrative Tools>Services> scroll down to DNS Clent ..double
click it ..under the general tab look at startup type and change it to
disabled.click OK

Whew.. All done ..Restart your computer...

In a summary what was explained step by step has not only set IP addreses
manually. It has secured your internet connection a little bit more by
closing Netbios. By setting the IP addresses manually you create a reliable
connection from your computer to where your ISP servers are. Its a known fact
that leaving the IP settings to Auto may work a good part of the time then
every so often it goes flakey and loss of connections happen every so often.
The manual settings ensure that it points your Operating System and ethernet
card in the correct direction.

Let me know if this works and if not lots more suggestions.

LoL....lots of water u bet thats for afterwards...to replenish the fluids
after having lots of fun in the sun and a few wobbly pops
...i could use the warm weather since this winter here has been in the range
of -10 celcius to as low as -28 celcius..

Cheers!

WOW (Not a word I use often !)

Done every thing you said and we will now have to wait and see if it
works.

Mate, explained very well and in the simple form that an idiot like
myself needs. Thanks and I'll get back to you in a couple of hours to
let you know what happened.

 

[Guest]

The word idiot would be harsh to be used to describe one's self. I would'nt
describe a beginner or a new user to computers in that fashion. Cause we all
start off from the same point. Its just a matter of getting familiar with
the material. Sounds like you made all the configurations sucessfully.

In this case...computers and its software which has tens of thousands of
things that could go wrong. Which makes trouble shooting the one thing even
more difficult.

The best way to give instruction is to explain it in simple terms.

As Bob Marley the great reggae musician once said during an interview....
The best way to explain how to play music is to explain it in the form of how
a baby could understand it.

It makes sense why explain any complicated topic in jargen that only the
trained know.........thus ....simple terms

In a couple of hours let me know if the changes helped ?

Cheers !

 

[gruntasmith]

The word idiot would be harsh to be used to describe one's self. I would'nt
describe a beginner or a new user to computers in that fashion. Cause we all
start off from the same point. Its just a matter of getting familiar with
the material. Sounds like you made all the configurations sucessfully.

In this case...computers and its software which has tens of thousands of
things that could go wrong. Which makes trouble shooting the one thing even
more difficult.

The best way to give instruction is to explain it in simple terms.

As Bob Marley the great reggae musician once said during an interview....
The best way to explain how to play music is to explain it in the form of how
a baby could understand it.

It makes sense why explain any complicated topic in jargen that only the
trained know.........thus ....simple terms

In a couple of hours let me know if the changes helped ?

Cheers !

OK, a few problems. The connection is still going out every hour and I
now cannot connect to some of my poker sites.

In paragraph 8 at the end you say "then click OK...and click OK
again...and for a third time click OK".

I only see two OKs and a close. Is the problem here.

I went back in and checked it three time ???

 

[Guest]

There is actually 3 OK's that are suppose to be clicked
.....working backwards

1)From the Advanced TCP/IP settings...Ok Click
then
2)Internet Protocol (TCP/IP ) Properties...Ok Click
then
3)Local area connection properties...Ok Click
then
4) Local Area Connection status which is a close

Sounds like you you skipped step 3..dunno if that effects settings you might
check to make those settings were retained.

After checking settings for tcp/ip properties

Open command prompt... Start>Run>type cmd

In the dos window type ipconfig/release
then when it releases ip info... type ipconfig/renew

When the IP information renews does the IP address always return the same ?

This problem with the 1 hours release time has happened to me before which
is inconsistent for any ISP to return a 1 hour release for its users not
unless they are strapped for IP numbers to give out to their users. For
example an ISP may have 50 users and for that segment of users the ISP has
200 IP numbers assigned to them. Then usually the release times could be from
3 days release of an IP up to infinite time meaning they could assign you
that IP number as a static IP.

Thinking since your with an Satelite provider I would not think they would
be so tight on IPs they are giving you an 1 hour release. This is where the
red flags pop up. Telling you something is just not right.

The are some options to correct this

1) Option is to reset the TCP/IP stack... on a rare occasion some how TCP/IP
info with in the file gets corrupted. Many means that could cause this from a
virus other sorts of malicious software and even some programs that you
install could conflict or corrupt the stack or tcp.sys file. The downside of
using this method if you any type of firewall other then the win xp firewall
installed on your computer. You most likely will have to re-install the
firewall software.

2) Enter the Windows registry and reconfigure three settings that fix the
release times on a short time basis. Meaning until the server releases the
next time it may return to normal settings something like a 3 day lease.

I have used both these methods to fix the 1 hour IP lease issue.

For you not able to surf on your poker page sounds like a DNS issue. For now
lets focus on fixing the DHCP problem. Once thats fixed then move to the DNS
issue which is a bit easier to resolve.

Ok then...
next....
1) Could you copy and paste the information on the next post from the
ipconfig/all listing

2) Before going to the next step visit these sites and do a free online
virus scan

Microsofts virus & spyware online scanner ( click full service scan)
http://onecare.live.com/site/en-us/default.htm

&

Trend Micro Online virus and spyware scanner ( click house call)
http://housecall.trendmicro.com/

post a message when your all done then ...next step

3) Another option is, you could set up a remote assistance session for us to
fix the issue. Win xp has the ability to do this its like having a comptuer
tech help you live. When a session is establised there is 2 users one is
called the novice and the other the expert. When the novice invites the
expert you connect over the net and the novice user can give full control to
the expert. Then the novice user sits back and watches step by step what the
expert is doing to fix your computer. This could be an easy option ???

Read this article - http://support.microsoft.com/kb/300546

 

[gruntasmith]

There is actually 3 OK's that are suppose to be clicked
....working backwards

1)From the Advanced TCP/IP settings...Ok Click
then
2)Internet Protocol (TCP/IP ) Properties...Ok Click
then
3)Local area connection properties...Ok Click
then
4) Local Area Connection status which is a close

Sounds like you you skipped step 3..dunno if that effects settings you might
check to make those settings were retained.

After checking settings for tcp/ip properties

Open command prompt... Start>Run>type cmd

In the dos window type ipconfig/release
then when it releases ip info... type ipconfig/renew

When the IP information renews does the IP address always return the same ?

This problem with the 1 hours release time has happened to me before which
is inconsistent for any ISP to return a 1 hour release for its users not
unless they are strapped for IP numbers to give out to their users. For
example an ISP may have 50 users and for that segment of users the ISP has
200 IP numbers assigned to them. Then usually the release times could be from
3 days release of an IP up to infinite time meaning they could assign you
that IP number as a static IP.

Thinking since your with an Satelite provider I would not think they would
be so tight on IPs they are giving you an 1 hour release. This is where the
red flags pop up. Telling you something is just not right.

The are some options to correct this

1) Option is to reset the TCP/IP stack... on a rare occasion some how TCP/IP
info with in the file gets corrupted. Many means that could cause this from a
virus other sorts of malicious software and even some programs that you
install could conflict or corrupt the stack or tcp.sys file. The downside of
using this method if you any type of firewall other then the win xp firewall
installed on your computer. You most likely will have to re-install the
firewall software.

2) Enter the Windows registry and reconfigure three settings that fix the
release times on a short time basis. Meaning until the server releases the
next time it may return to normal settings something like a 3 day lease.

I have used both these methods to fix the 1 hour IP lease issue.

For you not able to surf on your poker page sounds like a DNS issue. For now
lets focus on fixing the DHCP problem. Once thats fixed then move to the DNS
issue which is a bit easier to resolve.

Ok then...
next....
1) Could you copy and paste the information on the next post from the
ipconfig/all listing

2) Before going to the next step visit these sites and do a free online
virus scan

Microsofts virus & spyware online scanner ( click full service scan)http://onecare.live.com/site/en-us/default.htm

&

Trend Micro Online virus and spyware scanner ( click house call)http://housecall.trendmicro.com/

post a message when your all done then ...next step

3) Another option is, you could set up a remote assistance session for us to
fix the issue. Win xp has the ability to do this its like having a comptuer
tech help you live. When a session is establised there is 2 users one is
called the novice and the other the expert. When the novice invites the
expert you connect over the net and the novice user can give full control to
the expert. Then the novice user sits back and watches step by step what the
expert is doing to fix your computer. This could be an easy option ???

Read this article -http://support.microsoft.com/kb/300546

Posted a two page reply and it didn't get there.

OK abreviated version. Getting lots of errors on my computer.

Tried to run "OneCare" and a pop up window appeared...
Internet Explorer Script Error
An error has occurred in the script on this page
Line 2
Char 1
Error Invalid character
Code 0
URL About blank

In DOS typed in ipconfig/release and all the addresses came up
00.000.000. Also a pop up came from my lower tool bar saying
there were connection problems and did I wish to repair them. Answered
"yes".

Another pop up window appeared
Repair Local Area Connection
Windows could not finish repairing the problem
because the following action cannot be completed
Clearing the DNS cache

For assistance, contact the person who manages
your network.

In DOS typed in ipconfig/renew. Information is...
IP Adress 10.49.131.194
Subnet Mask 255.255.255.240
Default Gateway 10.49.131.193

What do you suggest ?

 

[gruntasmith]

Posted a two page reply and it didn't get there.

OK abreviated version. Getting lots of errors on my computer.

Tried to run "OneCare" and a pop up window appeared...
Internet Explorer Script Error
An error has occurred in the script on this page
Line 2
Char 1
Error Invalid character
Code 0
URL About blank

In DOS typed in ipconfig/release and all the addresses came up
00.000.000. Also a pop up came from my lower tool bar saying
there were connection problems and did I wish to repair them. Answered
"yes".

Another pop up window appeared
Repair Local Area Connection
Windows could not finish repairing the problem
because the following action cannot be completed
Clearing the DNS cache

For assistance, contact the person who manages
your network.

In DOS typed in ipconfig/renew. Information is...
IP Adress 10.49.131.194
Subnet Mask 255.255.255.240
Default Gateway 10.49.131.193

What do you suggest ?- Hide quoted text -

- Show quoted text -

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\gsmith>ipconfig/all listing

Error: unrecongnized or incomplete command line.

USAGE:
ipconfig [/? | /all | /renew [adapter] | /release [adapter] |
/flushdns | /displaydns | /registerdns |
/showclassid adapter |
/setclassid adapter [classid] ]

where
adapter Connection name
(wildcard characters * and ? allowed, see examples)

Options:
/? Display this help message
/all Display full configuration information.
/release Release the IP address for the specified adapter.
/renew Renew the IP address for the specified adapter.
/flushdns Purges the DNS Resolver cache.
/registerdns Refreshes all DHCP leases and re-registers DNS
names
/displaydns Display the contents of the DNS Resolver Cache.
/showclassid Displays all the dhcp class IDs allowed for
adapter.
/setclassid Modifies the dhcp class id.

The default is to display only the IP address, subnet mask and
default gateway for each adapter bound to TCP/IP.

For Release and Renew, if no adapter name is specified, then the IP
address
leases for all adapters bound to TCP/IP will be released or renewed.

For Setclassid, if no ClassId is specified, then the ClassId is
removed.

Examples:

ipconfig ... Show information.
ipconfig /all ... Show detailed information
ipconfig /renew ... renew all adapters
ipconfig /renew EL* ... renew any connection that has its name starting with EL
ipconfig /release *Con* ... release all matching connections,

eg. "Local Area Connection 1" or
"Local Area Connection 2"

C:\Documents and Settings\gsmith>

 

[Guest]

Update windows xp with the to the latest fixes with service pack 2

1) open internet explorer
2) go to the pull down menu at top i think under I.E 6 its the Tools pull
down menu and select Windows Update..if its not under the tools menu its
under one of the other pull down menu's.
3) Select Automatic Updates on web page
4) let windows download & install all updates
5) computer then will have to be restarted
6) Then after all window updates go to those to the 2 free on line virus
scanners pages and run scan. Why do 2 scans you might ask..Reason is not one
virus program will detect all viruses & spyware thats out there.

7) open dos prompt and keep it opened... type the following:
ipconfig/release

8)To clear the dns manually open the command prompt and type the following:
ipconfig/flushdns

9) type the following:
ipconfig/renew

10) after virus scan and updating windows if problem still persists then the
next step will be to reset the tcp/ip stack. Simple process hopefully the
above works...if not i'll explain how to reset the tcp/ip stack...

Let me know how steps #1 - 9 work to fix the problems...hopefully that works
or step #10 follows

 

[Guest]

Call your ISP and ask them for the following information:

1) What is there primary & secondary DNS ip numbers ?
2) What is there Default Gateway IP number ?
3) What is your subnet mask suppose to be ?

Write down the information they give you this info would be very helpful to
secure your connection to proper status...

If your an Ipstar customer the Ipstar domain are in the range of
202.0.0.0 - 203.255.255.255.

Looking at the info you have provided the Default Gateway IP of
10.49.131.193 looks out of place for a gateway IP. And the IP number you
provided are used when you run a home network. Are you running only one
computer or do you have a router/gateway ? Another words those IP addresses
are reserved by IANA for private ip use in home networks..etc.

By default most routers or getways usually end in 1...something like
10.49.131.1... Tho you can change the IP numbers for gateways for security
reasons. Other wise it looks to be a home router configuration.

In DOS typed in ipconfig/renew. Information is...
IP Adress 10.49.131.194
Subnet Mask 255.255.255.240
Default Gateway 10.49.131.193

Let me know what your ISP gave you for the server IP addresses ?

This is important cause we will set up the tcp settings correctly with that
info provided by your Internet service provider.

 

[gruntasmith]

Call your ISP and ask them for the following information:

1) What is there primary & secondary DNS ip numbers ?
2) What is there Default Gateway IP number ?
3) What is your subnet mask suppose to be ?

Write down the information they give you this info would be very helpful to
secure your connection to proper status...

If your an Ipstar customer the Ipstar domain are in the range of
202.0.0.0 - 203.255.255.255.

Looking at the info you have provided the Default Gateway IP of
10.49.131.193 looks out of place for a gateway IP. And the IP number you
provided are used when you run a home network. Are you running only one
computer or do you have a router/gateway ? Another words those IP addresses
are reserved by IANA for private ip use in home networks..etc.

By default most routers or getways usually end in 1...something like
10.49.131.1... Tho you can change the IP numbers for gateways for security
reasons. Other wise it looks to be a home router configuration.

In DOS typed in ipconfig/renew. Information is...
IP Adress 10.49.131.194
Subnet Mask 255.255.255.240
Default Gateway 10.49.131.193

Let me know what your ISP gave you for the server IP addresses ?

This is important cause we will set up the tcp settings correctly with that
info provided by your Internet service provider.

Ok installed the new software from Microsoft, rebooted, yadah, yadah,
yadah.
Tried to run the Onecare program and the exaxt same error message came
up.
It asks if I would like to contine, should I say yes ?

 

[Guest]

Yup..Clcik yes to continue... see if it will install the activex components
and run the scan.
If you have trouble on the trend micro web page try running the java version
is a bit more dependable on the site.

 

[gruntasmith]

Ok installed the new software from Microsoft, rebooted, yadah, yadah,
yadah.
Tried to run the Onecare program and the exaxt same error message came
up.
It asks if I would like to contine, should I say yes ?- Hide quoted text -

- Show quoted text -

Marbles I hope your not planning on taking off on holidays as I am in
very deep water here.

Computer is going nuts with error messages coming up everywhere.

I've sent three emails to this site and each time it comes up "message
not sent try again later."
Error message coming up on the net " Internet Exporer cannot display
the webpage."

Tried to run OneCare again and answered "yes" to continue. Repeated
error messages and got locked in. Had to use escape to get out.

In DOS after typing ipconfig/flushdns message reads ...Could not flush
the DNS Resolver Cache : Function failed during execution.

Mate if you have the time we can set up the remote assistance function.

 

[Guest]

" Mate if you have the time we can set up the remote assistance function."

You betcha at the moment I have lots of time. First call your ISP and get
the information.

1) What is there primary & secondary DNS ip numbers ?
2) What is there Default Gateway IP number ?
3) What is your subnet mask suppose to be ?

Then post a message and we can figure out the best time for you to set up
remote assistance and i will certainely fix the computer. In the mean time I
will put a list together of things to fix for your computer..like the dhcp
thing...tightening windows xp security and some other tips and tricks i can
show you...its best to have lots of time when your ready to set up remote
assistance


Cheers !

 

[Guest]

If you like to try to reset the tcp/ip settings back to working status:

1) open command prompt >start>run>cmd
2) type the following:

netsh int ip reset c:\tcpreset.txt

...this will restore all functions for tcp/ip netowrking.

Resetting TCP/IP Article - http://support.microsoft.com/kb/299357

If you use any firewall or antivirus program you will have to re-install.

try this, then if you like setup remote assistance and i'll help secure
tcp/ip netowrk functions.

 

[gruntasmith]

" Mate if you have the time we can set up the remote assistance function."

You betcha at the moment I have lots of time. First call your ISP and get
the information.

1) What is there primary & secondary DNS ip numbers ?
2) What is there Default Gateway IP number ?
3) What is your subnet mask suppose to be ?

Then post a message and we can figure out the best time for you to set up
remote assistance and i will certainely fix the computer. In the mean time I
will put a list together of things to fix for your computer..like the dhcp
thing...tightening windows xp security and some other tips and tricks i can
show you...its best to have lots of time when your ready to set up remote
assistance

Cheers !

OK mate the info you asked for is...
Primary DNS IP 122.129.0.2
Secondary DNS IP 122.129.0.3
Default Gateway 10.49.131.193
Subnet Mask 10.49.131.192

I have about two hours this morning ,from now, or we can do it when it
suits you. Where are you ? The States or Britain.

I'm in a live tournament this arvo so can't do it then.

 

[gruntasmith]

OK mate the info you asked for is...
Primary DNS IP 122.129.0.2
Secondary DNS IP 122.129.0.3
Default Gateway 10.49.131.193
Subnet Mask 10.49.131.192

I have about two hours this morning ,from now, or we can do it when it
suits you. Where are you ? The States or Britain.

I'm in a live tournament this arvo so can't do it then.- Hide quoted text -

- Show quoted text -

Restored the tcp/ip networking functions and tried "OneCare" and
"Housecall" with no success.

I am using Norton's Security and Anti Virus.

Will be back in five hours (or sooner if I get knocked out).