CONTENT ADVISOR PASSWORD RESET

[Jay]

Some idiot set up a supervisor password in content advisor
on my friend's XP Home PC. She does not know the password
nor does she know who set it up. She cannot visit most
sites, including Windows.com. Is there a way around that
without re-installing the operating system?

 

[Steve Winograd [MVP]]

Some idiot set up a supervisor password in content advisor
on my friend's XP Home PC. She does not know the password
nor does she know who set it up. She cannot visit most
sites, including Windows.com. Is there a way around that
without re-installing the operating system?

Yes, there is. Please see this Microsoft Knowledge Base article:

Cannot Remove a Forgotten Internet Explorer Ratings Password
http://support.microsoft.com/default.aspx?scid=kb;en-us;q155609

To search the Knowledge Base yourself, go to this web page:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;KBHOWTO
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

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