HELP ! Content Advisor Password Activated Unintentionally

[Mijos]

My mom, 84 yrs old, must have entered something in the Content Advisor for a
password without realizing what she was doing. Now she does not recall what
could have happened. She was in IE-7 Options trying to figure out how to
reactivate auto-complete. I was busy and never should have left her to do
it herself.

Anyway now any use of IE receives a message from the Content Advisor
requiring a password and locking up web access til one is provided. There
is no way we can guess our way out of this.

I am hopeing there is a specific place in the registry or someplace else
that I can find the password so I can deactivate the Content Advisor for
her. I have worked with the registry before.

Only other alternative I can think of is to install Netscape. I really do
not want to do that. She would have to totally relearn how to use the new
browser.

Thanks in advance for your suggestions and advice.

 

[Vincenzo Di Russo [MVP]]

My mom, 84 yrs old, must have entered something in the Content Advisor
for a password without realizing what she was doing. Now she does not
recall what could have happened. She was in IE-7 Options trying to
figure out how to reactivate auto-complete. I was busy and never should
have left her to do it herself.

Anyway now any use of IE receives a message from the Content Advisor
requiring a password and locking up web access til one is provided. There
is no way we can guess our way out of this.

I am hopeing there is a specific place in the registry or someplace else
that I can find the password so I can deactivate the Content Advisor for
her. I have worked with the registry before.

Only other alternative I can think of is to install Netscape. I really do
not want to do that. She would have to totally relearn how to use the new
browser.

Thanks in advance for your suggestions and advice.

See:
http://support.microsoft.com/kb/155609/en-us
"Cannot Remove a Forgotten Internet Explorer Ratings Password".

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer since 2003
My home:
My Blog: http://blogs.dotnethell.it/vincent/

 

[Mijos]

Thank you Vincenzo . . . I will call Microsoft Support, per the article,
tomorrow during business hours. With any luck there will be no charge.
This kind of thing happens occasionally as my mom has no fear and thinks she
can figure anything out. Often she does just fine.

 

[Vincenzo Di Russo [MVP]]

Thank you Vincenzo . . . I will call Microsoft Support, per the article,
tomorrow during business hours. With any luck there will be no charge.
This kind of thing happens occasionally as my mom has no fear and thinks
she can figure anything out. Often she does just fine.

YW.
Cheers to your mom, Mijos.

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer since 2003
My home:
My Blog: http://blogs.dotnethell.it/vincent/