Contacts Folder Disappears

[Guest]

From time to time, my contacts information will disappear, and I then
have to import the information from Outlook Express, which I had been using.
Also, in what may be a related problem, the contacts folder does not appear
under my personal folders list. Does anyone know what is causing this?

I am running Windows XP, SP2 on a Dell Dimension. I had been using
Outlook Express and imported the contacts information from the OE address
book. (It took several tries.) Also, my present profile is my second or
third profile. (I created the new profiles because I was getting error
messages stating that a personal folders file had failed to close.) Finally,
my pst file is located in a WordPerfect folder, rather than in the default
location.

 

[Russ Valentine [MVP-Outlook]]

You failed to post your Outlook version.
You failed to post your view.
Makes it impossible to help.
I doubt your Contacts are simply disappearing for no reason. It's never been
reported.

 

[Guest]

My version of Outlook is Outlook 2007. The view is "Contacts". Or, what may
amount to the same thing, when I click on Tools and Address Book, there are
no entries in the address book.

You failed to post your Outlook version.
You failed to post your view.
Makes it impossible to help.
I doubt your Contacts are simply disappearing for no reason. It's never been
reported.
--
Russ Valentine
[MVP-Outlook]

From time to time, my contacts information will disappear, and I
then
have to import the information from Outlook Express, which I had been
using.
Also, in what may be a related problem, the contacts folder does not
appear
under my personal folders list. Does anyone know what is causing this?

I am running Windows XP, SP2 on a Dell Dimension. I had been using
Outlook Express and imported the contacts information from the OE address
book. (It took several tries.) Also, my present profile is my second or
third profile. (I created the new profiles because I was getting error
messages stating that a personal folders file had failed to close.)
Finally,
my pst file is located in a WordPerfect folder, rather than in the
default
location.

 

[Russ Valentine [MVP-Outlook]]

Not the same thing at all. I would not expect for you to see anything in the
Outlook Address Book until and unless you have configured it.
Start at the beginning. How did you migrate your data to this new
installation? How did you configure your Outlook Address Book?
Is your Contacts Folder empty? Note: your Contacts Folder is in Outlook, not
the address book view. Look there and report back.
--
Russ Valentine
[MVP-Outlook]

My version of Outlook is Outlook 2007. The view is "Contacts". Or, what
may
amount to the same thing, when I click on Tools and Address Book, there
are
no entries in the address book.

You failed to post your Outlook version.
You failed to post your view.
Makes it impossible to help.
I doubt your Contacts are simply disappearing for no reason. It's never
been
reported.
--
Russ Valentine
[MVP-Outlook]

From time to time, my contacts information will disappear, and I
then
have to import the information from Outlook Express, which I had been
using.
Also, in what may be a related problem, the contacts folder does not
appear
under my personal folders list. Does anyone know what is causing this?

I am running Windows XP, SP2 on a Dell Dimension. I had been
using
Outlook Express and imported the contacts information from the OE
address
book. (It took several tries.) Also, my present profile is my second
or
third profile. (I created the new profiles because I was getting error
messages stating that a personal folders file had failed to close.)
Finally,
my pst file is located in a WordPerfect folder, rather than in the
default
location.

 

[Guest]

This responds to your questions. I migrated the data to the new installation
by importing it from Outlook Express. I configured my OUtlook Address Book
by checking the box that says, "Show this folder as an e-mail Address Book."
When the address book disappears, the contacts folder is empty. At
present, my address book has names in it, so that the contacts folder also
has names in it. But when my address book disappears, there is no contacts
information in Outlook.

Not the same thing at all. I would not expect for you to see anything in the
Outlook Address Book until and unless you have configured it.
Start at the beginning. How did you migrate your data to this new
installation? How did you configure your Outlook Address Book?
Is your Contacts Folder empty? Note: your Contacts Folder is in Outlook, not
the address book view. Look there and report back.
--
Russ Valentine
[MVP-Outlook]

My version of Outlook is Outlook 2007. The view is "Contacts". Or, what
may
amount to the same thing, when I click on Tools and Address Book, there
are
no entries in the address book.

You failed to post your Outlook version.
You failed to post your view.
Makes it impossible to help.
I doubt your Contacts are simply disappearing for no reason. It's never
been
reported.
--
Russ Valentine
[MVP-Outlook]
From time to time, my contacts information will disappear, and I
then
have to import the information from Outlook Express, which I had been
using.
Also, in what may be a related problem, the contacts folder does not
appear
under my personal folders list. Does anyone know what is causing this?

I am running Windows XP, SP2 on a Dell Dimension. I had been
using
Outlook Express and imported the contacts information from the OE
address
book. (It took several tries.) Also, my present profile is my second
or
third profile. (I created the new profiles because I was getting error
messages stating that a personal folders file had failed to close.)
Finally,
my pst file is located in a WordPerfect folder, rather than in the
default
location.

 

[Russ Valentine [MVP-Outlook]]

Your description is not consistent with any known reality, probably because
you have still left out too much information. Fill in the blanks. Are we to
assume that you installed Outlook 2007 without ever having used Outlook
before on this partition? Are we to assume that you had a fully functional
installation of Outlook Express on this same partition from which you could
expect to import information? If so, how did you do so? Do we even know what
operating system you are using?
--
Russ Valentine
[MVP-Outlook]

This responds to your questions. I migrated the data to the new
installation
by importing it from Outlook Express. I configured my OUtlook Address
Book
by checking the box that says, "Show this folder as an e-mail Address
Book."
When the address book disappears, the contacts folder is empty. At
present, my address book has names in it, so that the contacts folder also
has names in it. But when my address book disappears, there is no
contacts
information in Outlook.

Not the same thing at all. I would not expect for you to see anything in
the
Outlook Address Book until and unless you have configured it.
Start at the beginning. How did you migrate your data to this new
installation? How did you configure your Outlook Address Book?
Is your Contacts Folder empty? Note: your Contacts Folder is in Outlook,
not
the address book view. Look there and report back.
--
Russ Valentine
[MVP-Outlook]

My version of Outlook is Outlook 2007. The view is "Contacts". Or,
what
may
amount to the same thing, when I click on Tools and Address Book, there
are
no entries in the address book.

:

You failed to post your Outlook version.
You failed to post your view.
Makes it impossible to help.
I doubt your Contacts are simply disappearing for no reason. It's
never
been
reported.
--
Russ Valentine
[MVP-Outlook]
From time to time, my contacts information will disappear, and
I
then
have to import the information from Outlook Express, which I had
been
using.
Also, in what may be a related problem, the contacts folder does not
appear
under my personal folders list. Does anyone know what is causing
this?

I am running Windows XP, SP2 on a Dell Dimension. I had been
using
Outlook Express and imported the contacts information from the OE
address
book. (It took several tries.) Also, my present profile is my
second
or
third profile. (I created the new profiles because I was getting
error
messages stating that a personal folders file had failed to close.)
Finally,
my pst file is located in a WordPerfect folder, rather than in the
default
location.

 

[Guest]

Here are the responses to your questions. Yes, I installed Outlook 2007
without ever having used Outlook before on this partition. I did have an
installation of Outlook Express, although some of the e-mail files had become
corrupted. As I noted in my prior response, I imported the address book
using the import feature of Outlook 2007. Also, as I noted in my initial
query, I am using Windows XP, SP2.

Your description is not consistent with any known reality, probably because
you have still left out too much information. Fill in the blanks. Are we to
assume that you installed Outlook 2007 without ever having used Outlook
before on this partition? Are we to assume that you had a fully functional
installation of Outlook Express on this same partition from which you could
expect to import information? If so, how did you do so? Do we even know what
operating system you are using?
--
Russ Valentine
[MVP-Outlook]

This responds to your questions. I migrated the data to the new
installation
by importing it from Outlook Express. I configured my OUtlook Address
Book
by checking the box that says, "Show this folder as an e-mail Address
Book."
When the address book disappears, the contacts folder is empty. At
present, my address book has names in it, so that the contacts folder also
has names in it. But when my address book disappears, there is no
contacts
information in Outlook.

Not the same thing at all. I would not expect for you to see anything in
the
Outlook Address Book until and unless you have configured it.
Start at the beginning. How did you migrate your data to this new
installation? How did you configure your Outlook Address Book?
Is your Contacts Folder empty? Note: your Contacts Folder is in Outlook,
not
the address book view. Look there and report back.
--
Russ Valentine
[MVP-Outlook]
My version of Outlook is Outlook 2007. The view is "Contacts". Or,
what
may
amount to the same thing, when I click on Tools and Address Book, there
are
no entries in the address book.

:

You failed to post your Outlook version.
You failed to post your view.
Makes it impossible to help.
I doubt your Contacts are simply disappearing for no reason. It's
never
been
reported.
--
Russ Valentine
[MVP-Outlook]
From time to time, my contacts information will disappear, and
I
then
have to import the information from Outlook Express, which I had
been
using.
Also, in what may be a related problem, the contacts folder does not
appear
under my personal folders list. Does anyone know what is causing
this?

I am running Windows XP, SP2 on a Dell Dimension. I had been
using
Outlook Express and imported the contacts information from the OE
address
book. (It took several tries.) Also, my present profile is my
second
or
third profile. (I created the new profiles because I was getting
error
messages stating that a personal folders file had failed to close.)
Finally,
my pst file is located in a WordPerfect folder, rather than in the
default
location.

 

[Guest]

By the way, when I go to the page entitled "Personal Folders-- Outlook
Today", under the heading "Messages", it states that there are no contacts.
This is consistent with the fact that no contacts folder appears in the
Navigation Pane. But in fact, the contacts folder containes 361 entries.
Does that shed any light on the problem?

Your description is not consistent with any known reality, probably because
you have still left out too much information. Fill in the blanks. Are we to
assume that you installed Outlook 2007 without ever having used Outlook
before on this partition? Are we to assume that you had a fully functional
installation of Outlook Express on this same partition from which you could
expect to import information? If so, how did you do so? Do we even know what
operating system you are using?
--
Russ Valentine
[MVP-Outlook]

This responds to your questions. I migrated the data to the new
installation
by importing it from Outlook Express. I configured my OUtlook Address
Book
by checking the box that says, "Show this folder as an e-mail Address
Book."
When the address book disappears, the contacts folder is empty. At
present, my address book has names in it, so that the contacts folder also
has names in it. But when my address book disappears, there is no
contacts
information in Outlook.

Not the same thing at all. I would not expect for you to see anything in
the
Outlook Address Book until and unless you have configured it.
Start at the beginning. How did you migrate your data to this new
installation? How did you configure your Outlook Address Book?
Is your Contacts Folder empty? Note: your Contacts Folder is in Outlook,
not
the address book view. Look there and report back.
--
Russ Valentine
[MVP-Outlook]
My version of Outlook is Outlook 2007. The view is "Contacts". Or,
what
may
amount to the same thing, when I click on Tools and Address Book, there
are
no entries in the address book.

:

You failed to post your Outlook version.
You failed to post your view.
Makes it impossible to help.
I doubt your Contacts are simply disappearing for no reason. It's
never
been
reported.
--
Russ Valentine
[MVP-Outlook]
From time to time, my contacts information will disappear, and
I
then
have to import the information from Outlook Express, which I had
been
using.
Also, in what may be a related problem, the contacts folder does not
appear
under my personal folders list. Does anyone know what is causing
this?

I am running Windows XP, SP2 on a Dell Dimension. I had been
using
Outlook Express and imported the contacts information from the OE
address
book. (It took several tries.) Also, my present profile is my
second
or
third profile. (I created the new profiles because I was getting
error
messages stating that a personal folders file had failed to close.)
Finally,
my pst file is located in a WordPerfect folder, rather than in the
default
location.

 

[Russ Valentine [MVP-Outlook]]

Yes. I don't see where you have a problem. You imported your Contacts from
OE and they are there. I already told you you needed to configure your
Outlook Address Book to show them. Did you do that?
--
Russ Valentine
[MVP-Outlook]

By the way, when I go to the page entitled "Personal Folders-- Outlook
Today", under the heading "Messages", it states that there are no
contacts.
This is consistent with the fact that no contacts folder appears in the
Navigation Pane. But in fact, the contacts folder containes 361 entries.
Does that shed any light on the problem?

Your description is not consistent with any known reality, probably
because
you have still left out too much information. Fill in the blanks. Are we
to
assume that you installed Outlook 2007 without ever having used Outlook
before on this partition? Are we to assume that you had a fully
functional
installation of Outlook Express on this same partition from which you
could
expect to import information? If so, how did you do so? Do we even know
what
operating system you are using?
--
Russ Valentine
[MVP-Outlook]

This responds to your questions. I migrated the data to the new
installation
by importing it from Outlook Express. I configured my OUtlook Address
Book
by checking the box that says, "Show this folder as an e-mail Address
Book."
When the address book disappears, the contacts folder is empty. At
present, my address book has names in it, so that the contacts folder
also
has names in it. But when my address book disappears, there is no
contacts
information in Outlook.

:

Not the same thing at all. I would not expect for you to see anything
in
the
Outlook Address Book until and unless you have configured it.
Start at the beginning. How did you migrate your data to this new
installation? How did you configure your Outlook Address Book?
Is your Contacts Folder empty? Note: your Contacts Folder is in
Outlook,
not
the address book view. Look there and report back.
--
Russ Valentine
[MVP-Outlook]
My version of Outlook is Outlook 2007. The view is "Contacts". Or,
what
may
amount to the same thing, when I click on Tools and Address Book,
there
are
no entries in the address book.

:

You failed to post your Outlook version.
You failed to post your view.
Makes it impossible to help.
I doubt your Contacts are simply disappearing for no reason. It's
never
been
reported.
--
Russ Valentine
[MVP-Outlook]
From time to time, my contacts information will disappear,
and
I
then
have to import the information from Outlook Express, which I had
been
using.
Also, in what may be a related problem, the contacts folder does
not
appear
under my personal folders list. Does anyone know what is causing
this?

I am running Windows XP, SP2 on a Dell Dimension. I had
been
using
Outlook Express and imported the contacts information from the OE
address
book. (It took several tries.) Also, my present profile is my
second
or
third profile. (I created the new profiles because I was getting
error
messages stating that a personal folders file had failed to
close.)
Finally,
my pst file is located in a WordPerfect folder, rather than in
the
default
location.

 

[Guest]

The problem, as stated in my initial post, is that my addresses disappear
from time to time. Also, since the contacts folder is not listed under
personal folders, I'm concerned that backup up the pst file will not back up
the contacts folder. As for configuring the address book, I don't understand
what you mean or how it is done.

Yes. I don't see where you have a problem. You imported your Contacts from
OE and they are there. I already told you you needed to configure your
Outlook Address Book to show them. Did you do that?
--
Russ Valentine
[MVP-Outlook]

By the way, when I go to the page entitled "Personal Folders-- Outlook
Today", under the heading "Messages", it states that there are no
contacts.
This is consistent with the fact that no contacts folder appears in the
Navigation Pane. But in fact, the contacts folder containes 361 entries.
Does that shed any light on the problem?

Your description is not consistent with any known reality, probably
because
you have still left out too much information. Fill in the blanks. Are we
to
assume that you installed Outlook 2007 without ever having used Outlook
before on this partition? Are we to assume that you had a fully
functional
installation of Outlook Express on this same partition from which you
could
expect to import information? If so, how did you do so? Do we even know
what
operating system you are using?
--
Russ Valentine
[MVP-Outlook]
This responds to your questions. I migrated the data to the new
installation
by importing it from Outlook Express. I configured my OUtlook Address
Book
by checking the box that says, "Show this folder as an e-mail Address
Book."
When the address book disappears, the contacts folder is empty. At
present, my address book has names in it, so that the contacts folder
also
has names in it. But when my address book disappears, there is no
contacts
information in Outlook.

:

Not the same thing at all. I would not expect for you to see anything
in
the
Outlook Address Book until and unless you have configured it.
Start at the beginning. How did you migrate your data to this new
installation? How did you configure your Outlook Address Book?
Is your Contacts Folder empty? Note: your Contacts Folder is in
Outlook,
not
the address book view. Look there and report back.
--
Russ Valentine
[MVP-Outlook]
My version of Outlook is Outlook 2007. The view is "Contacts". Or,
what
may
amount to the same thing, when I click on Tools and Address Book,
there
are
no entries in the address book.

:

You failed to post your Outlook version.
You failed to post your view.
Makes it impossible to help.
I doubt your Contacts are simply disappearing for no reason. It's
never
been
reported.
--
Russ Valentine
[MVP-Outlook]
From time to time, my contacts information will disappear,
and
I
then
have to import the information from Outlook Express, which I had
been
using.
Also, in what may be a related problem, the contacts folder does
not
appear
under my personal folders list. Does anyone know what is causing
this?

I am running Windows XP, SP2 on a Dell Dimension. I had
been
using
Outlook Express and imported the contacts information from the OE
address
book. (It took several tries.) Also, my present profile is my
second
or
third profile. (I created the new profiles because I was getting
error
messages stating that a personal folders file had failed to
close.)
Finally,
my pst file is located in a WordPerfect folder, rather than in
the
default
location.

 

[Russ Valentine [MVP-Outlook]]

What you claim is simply not consistent or even possible. You cannot have a
Contacts Folder that is not part of your Personal Folder. You simply aren't
looking in the right place. I told you to use Folder View. Do you or do you
not have Contacts in Outlook?
Addresses simply do not disappear and reappear at random.
Configure your Outlook Address Book in Tools > Accounts > Address Book.

--
Russ Valentine
[MVP-Outlook]

The problem, as stated in my initial post, is that my addresses disappear
from time to time. Also, since the contacts folder is not listed under
personal folders, I'm concerned that backup up the pst file will not back
up
the contacts folder. As for configuring the address book, I don't
understand
what you mean or how it is done.

Yes. I don't see where you have a problem. You imported your Contacts
from
OE and they are there. I already told you you needed to configure your
Outlook Address Book to show them. Did you do that?
--
Russ Valentine
[MVP-Outlook]

By the way, when I go to the page entitled "Personal Folders-- Outlook
Today", under the heading "Messages", it states that there are no
contacts.
This is consistent with the fact that no contacts folder appears in the
Navigation Pane. But in fact, the contacts folder containes 361
entries.
Does that shed any light on the problem?

:

Your description is not consistent with any known reality, probably
because
you have still left out too much information. Fill in the blanks. Are
we
to
assume that you installed Outlook 2007 without ever having used
Outlook
before on this partition? Are we to assume that you had a fully
functional
installation of Outlook Express on this same partition from which you
could
expect to import information? If so, how did you do so? Do we even
know
what
operating system you are using?
--
Russ Valentine
[MVP-Outlook]
This responds to your questions. I migrated the data to the new
installation
by importing it from Outlook Express. I configured my OUtlook
Address
Book
by checking the box that says, "Show this folder as an e-mail
Address
Book."
When the address book disappears, the contacts folder is empty. At
present, my address book has names in it, so that the contacts
folder
also
has names in it. But when my address book disappears, there is no
contacts
information in Outlook.

:

Not the same thing at all. I would not expect for you to see
anything
in
the
Outlook Address Book until and unless you have configured it.
Start at the beginning. How did you migrate your data to this new
installation? How did you configure your Outlook Address Book?
Is your Contacts Folder empty? Note: your Contacts Folder is in
Outlook,
not
the address book view. Look there and report back.
--
Russ Valentine
[MVP-Outlook]
My version of Outlook is Outlook 2007. The view is "Contacts".
Or,
what
may
amount to the same thing, when I click on Tools and Address Book,
there
are
no entries in the address book.

:

You failed to post your Outlook version.
You failed to post your view.
Makes it impossible to help.
I doubt your Contacts are simply disappearing for no reason.
It's
never
been
reported.
--
Russ Valentine
[MVP-Outlook]
message
From time to time, my contacts information will
disappear,
and
I
then
have to import the information from Outlook Express, which I
had
been
using.
Also, in what may be a related problem, the contacts folder
does
not
appear
under my personal folders list. Does anyone know what is
causing
this?

I am running Windows XP, SP2 on a Dell Dimension. I had
been
using
Outlook Express and imported the contacts information from the
OE
address
book. (It took several tries.) Also, my present profile is
my
second
or
third profile. (I created the new profiles because I was
getting
error
messages stating that a personal folders file had failed to
close.)
Finally,
my pst file is located in a WordPerfect folder, rather than
in
the
default
location.

 

[Guest]

Is it possible that the address book in Outlook Express had been corrupted,
so that when the addresses were imported into Outlook 2007, it created the
phenomenon I'm describing? As I mentioned, some of the e-mail files in
Outlook Express had been corrupted.

What you claim is simply not consistent or even possible. You cannot have a
Contacts Folder that is not part of your Personal Folder. You simply aren't
looking in the right place. I told you to use Folder View. Do you or do you
not have Contacts in Outlook?
Addresses simply do not disappear and reappear at random.
Configure your Outlook Address Book in Tools > Accounts > Address Book.

--
Russ Valentine
[MVP-Outlook]

The problem, as stated in my initial post, is that my addresses disappear
from time to time. Also, since the contacts folder is not listed under
personal folders, I'm concerned that backup up the pst file will not back
up
the contacts folder. As for configuring the address book, I don't
understand
what you mean or how it is done.

Yes. I don't see where you have a problem. You imported your Contacts
from
OE and they are there. I already told you you needed to configure your
Outlook Address Book to show them. Did you do that?
--
Russ Valentine
[MVP-Outlook]
By the way, when I go to the page entitled "Personal Folders-- Outlook
Today", under the heading "Messages", it states that there are no
contacts.
This is consistent with the fact that no contacts folder appears in the
Navigation Pane. But in fact, the contacts folder containes 361
entries.
Does that shed any light on the problem?

:

Your description is not consistent with any known reality, probably
because
you have still left out too much information. Fill in the blanks. Are
we
to
assume that you installed Outlook 2007 without ever having used
Outlook
before on this partition? Are we to assume that you had a fully
functional
installation of Outlook Express on this same partition from which you
could
expect to import information? If so, how did you do so? Do we even
know
what
operating system you are using?
--
Russ Valentine
[MVP-Outlook]
This responds to your questions. I migrated the data to the new
installation
by importing it from Outlook Express. I configured my OUtlook
Address
Book
by checking the box that says, "Show this folder as an e-mail
Address
Book."
When the address book disappears, the contacts folder is empty. At
present, my address book has names in it, so that the contacts
folder
also
has names in it. But when my address book disappears, there is no
contacts
information in Outlook.

:

Not the same thing at all. I would not expect for you to see
anything
in
the
Outlook Address Book until and unless you have configured it.
Start at the beginning. How did you migrate your data to this new
installation? How did you configure your Outlook Address Book?
Is your Contacts Folder empty? Note: your Contacts Folder is in
Outlook,
not
the address book view. Look there and report back.
--
Russ Valentine
[MVP-Outlook]
My version of Outlook is Outlook 2007. The view is "Contacts".
Or,
what
may
amount to the same thing, when I click on Tools and Address Book,
there
are
no entries in the address book.

:

You failed to post your Outlook version.
You failed to post your view.
Makes it impossible to help.
I doubt your Contacts are simply disappearing for no reason.
It's
never
been
reported.
--
Russ Valentine
[MVP-Outlook]
message
From time to time, my contacts information will
disappear,
and
I
then
have to import the information from Outlook Express, which I
had
been
using.
Also, in what may be a related problem, the contacts folder
does
not
appear
under my personal folders list. Does anyone know what is
causing
this?

I am running Windows XP, SP2 on a Dell Dimension. I had
been
using
Outlook Express and imported the contacts information from the
OE
address
book. (It took several tries.) Also, my present profile is
my
second
or
third profile. (I created the new profiles because I was
getting
error
messages stating that a personal folders file had failed to
close.)
Finally,
my pst file is located in a WordPerfect folder, rather than
in
the
default
location.

 

[Guest]

The problem appears to be with my Navigation Pane. I created a new folder
for contacts, but that folder doesn't appear in the Navigation Pane. (Nor
does the Calendar folder.) However, if I click File, New, Folder, I can see
the new folder, as well as the old contacts folder and the Calendar Folder.
It sounds like something went wrong when I installed Outlook 2007.

What you claim is simply not consistent or even possible. You cannot have a
Contacts Folder that is not part of your Personal Folder. You simply aren't
looking in the right place. I told you to use Folder View. Do you or do you
not have Contacts in Outlook?
Addresses simply do not disappear and reappear at random.
Configure your Outlook Address Book in Tools > Accounts > Address Book.

--
Russ Valentine
[MVP-Outlook]

The problem, as stated in my initial post, is that my addresses disappear
from time to time. Also, since the contacts folder is not listed under
personal folders, I'm concerned that backup up the pst file will not back
up
the contacts folder. As for configuring the address book, I don't
understand
what you mean or how it is done.

Yes. I don't see where you have a problem. You imported your Contacts
from
OE and they are there. I already told you you needed to configure your
Outlook Address Book to show them. Did you do that?
--
Russ Valentine
[MVP-Outlook]
By the way, when I go to the page entitled "Personal Folders-- Outlook
Today", under the heading "Messages", it states that there are no
contacts.
This is consistent with the fact that no contacts folder appears in the
Navigation Pane. But in fact, the contacts folder containes 361
entries.
Does that shed any light on the problem?

:

Your description is not consistent with any known reality, probably
because
you have still left out too much information. Fill in the blanks. Are
we
to
assume that you installed Outlook 2007 without ever having used
Outlook
before on this partition? Are we to assume that you had a fully
functional
installation of Outlook Express on this same partition from which you
could
expect to import information? If so, how did you do so? Do we even
know
what
operating system you are using?
--
Russ Valentine
[MVP-Outlook]
This responds to your questions. I migrated the data to the new
installation
by importing it from Outlook Express. I configured my OUtlook
Address
Book
by checking the box that says, "Show this folder as an e-mail
Address
Book."
When the address book disappears, the contacts folder is empty. At
present, my address book has names in it, so that the contacts
folder
also
has names in it. But when my address book disappears, there is no
contacts
information in Outlook.

:

Not the same thing at all. I would not expect for you to see
anything
in
the
Outlook Address Book until and unless you have configured it.
Start at the beginning. How did you migrate your data to this new
installation? How did you configure your Outlook Address Book?
Is your Contacts Folder empty? Note: your Contacts Folder is in
Outlook,
not
the address book view. Look there and report back.
--
Russ Valentine
[MVP-Outlook]
My version of Outlook is Outlook 2007. The view is "Contacts".
Or,
what
may
amount to the same thing, when I click on Tools and Address Book,
there
are
no entries in the address book.

:

You failed to post your Outlook version.
You failed to post your view.
Makes it impossible to help.
I doubt your Contacts are simply disappearing for no reason.
It's
never
been
reported.
--
Russ Valentine
[MVP-Outlook]
message
From time to time, my contacts information will
disappear,
and
I
then
have to import the information from Outlook Express, which I
had
been
using.
Also, in what may be a related problem, the contacts folder
does
not
appear
under my personal folders list. Does anyone know what is
causing
this?

I am running Windows XP, SP2 on a Dell Dimension. I had
been
using
Outlook Express and imported the contacts information from the
OE
address
book. (It took several tries.) Also, my present profile is
my
second
or
third profile. (I created the new profiles because I was
getting
error
messages stating that a personal folders file had failed to
close.)
Finally,
my pst file is located in a WordPerfect folder, rather than
in
the
default
location.

 

[Brian Tillman]

The problem appears to be with my Navigation Pane. I created a new
folder for contacts, but that folder doesn't appear in the Navigation
Pane. (Nor does the Calendar folder.)

Which view of the Navigation Pane are you using? If you use the Mail view,
you won't see any non-mail folders, like Calendar or Contacts. If you
select the Calendar view, you son't see any non-calendar folders. Only when
you choose the Folder List view, as Russ suggested, will you see all your
folders at once.

 

[Guest]

You're right. I'm able to see the contacts folder by using the folders list
view. But the more substantive problem is that the data in the folders list
seems to disappear from time to time. It may be that, on those occasions, I
just can't see the data rather than having lost it. For example, when the
data appears to be lost, and I import it anew from Outlook Express, and then
the data reappears, I find that I have duplicate or triplicate entries in the
address list.

 

[Russ Valentine [MVP-Outlook]]

You really have made this impossible to solve I'm afraid by not providing
accurate descriptions or answering any of our questions. You have not
conveyed from which view you seem to think addresses keep disappearing. Your
term of "address list" has no meaning to anyone but you. We can't know what
you mean by that.
You claimed that you had no Contacts Folder when if fact you have had one
all along. Are you saying that that data goes missing at random too?
Continuing to import from OE over and over seems like a pretty good way to
confuse the situation beyond recognition. Trying to solve problems in a
newsgroup setting requires accurate information. Without it I'm afraid we're
lost. Sorry.

 

[Guest]

No, the problem has been that you haven't been reading my posts
carefully. On at least three occasions, I note that you have asked me for
information that was already provided.

In addition, you don't express yourself clearly. For example, in your
2/20/07 post, you state, "I told you to use Folder View." I didn't know what
you meant by that, and didn't do it. But when Mr. Tillman's 2/20/07 post
explained the difference in the views, I understood immediately and resolved
a part of the problem.

The underlying problem is your hostile and arrogant manner. For
example, it may be that I misperceived the situation. But is different from
your assessment: "You claimed that you had no Contacts Folder when if fact
you have had one all along." People not familiar with the software are going
to misperceive things. It inheres in the situation, and you shouldn't be
responding to posts unless you can accept that.

You really have made this impossible to solve I'm afraid by not providing
accurate descriptions or answering any of our questions. You have not
conveyed from which view you seem to think addresses keep disappearing. Your
term of "address list" has no meaning to anyone but you. We can't know what
you mean by that.
You claimed that you had no Contacts Folder when if fact you have had one
all along. Are you saying that that data goes missing at random too?
Continuing to import from OE over and over seems like a pretty good way to
confuse the situation beyond recognition. Trying to solve problems in a
newsgroup setting requires accurate information. Without it I'm afraid we're
lost. Sorry.
--
Russ Valentine
[MVP-Outlook]

You're right. I'm able to see the contacts folder by using the folders
list
view. But the more substantive problem is that the data in the folders
list
seems to disappear from time to time. It may be that, on those occasions,
I
just can't see the data rather than having lost it. For example, when the
data appears to be lost, and I import it anew from Outlook Express, and
then
the data reappears, I find that I have duplicate or triplicate entries in
the
address list.

 

[Russ Valentine [MVP-Outlook]]

That's quite an overreaction.
I understand this is new software for you, but your descriptions are too
vague and inaccurate for anyone even to read between the lines. There is no
"Messages" view in Outlook for example. I would guess now that you really
meant "Mail" view, in which of course the Contacts Folder would not appear.
Contacts are not Mail. Contacts will appear in the Contacts view. You still
haven't clarified whether in fact you have managed to find your Contacts
Folder or not and whether it contains the information you imported. Once
that part is settled, perhaps we can then move on to where you seem to think
"addresses are disappearing." I sincerely doubt your Contacts Folder is
disappearing as you posted.
You are quite correct that I used Folder List View incorrectly without
defining it for you. That's my fault and I'm sorry. In a nearly identical
thread in this group I had the poster to use Folder List View to find his
Contacts, and I thought that was this thread.
Trying to solve problems in newsgroups requires that you provide accurate
and detailed information. We simply can't guess at what you are thinking or
doing, and we have had to so far.
--
Russ Valentine
[MVP-Outlook]

No, the problem has been that you haven't been reading my posts
carefully. On at least three occasions, I note that you have asked me for
information that was already provided.

In addition, you don't express yourself clearly. For example, in your
2/20/07 post, you state, "I told you to use Folder View." I didn't know
what
you meant by that, and didn't do it. But when Mr. Tillman's 2/20/07 post
explained the difference in the views, I understood immediately and
resolved
a part of the problem.

The underlying problem is your hostile and arrogant manner. For
example, it may be that I misperceived the situation. But is different
from
your assessment: "You claimed that you had no Contacts Folder when if fact
you have had one all along." People not familiar with the software are
going
to misperceive things. It inheres in the situation, and you shouldn't be
responding to posts unless you can accept that.

You really have made this impossible to solve I'm afraid by not providing
accurate descriptions or answering any of our questions. You have not
conveyed from which view you seem to think addresses keep disappearing.
Your
term of "address list" has no meaning to anyone but you. We can't know
what
you mean by that.
You claimed that you had no Contacts Folder when if fact you have had one
all along. Are you saying that that data goes missing at random too?
Continuing to import from OE over and over seems like a pretty good way
to
confuse the situation beyond recognition. Trying to solve problems in a
newsgroup setting requires accurate information. Without it I'm afraid
we're
lost. Sorry.
--
Russ Valentine
[MVP-Outlook]

You're right. I'm able to see the contacts folder by using the folders
list
view. But the more substantive problem is that the data in the folders
list
seems to disappear from time to time. It may be that, on those
occasions,
I
just can't see the data rather than having lost it. For example, when
the
data appears to be lost, and I import it anew from Outlook Express, and
then
the data reappears, I find that I have duplicate or triplicate entries
in
the
address list.

:


The problem appears to be with my Navigation Pane. I created a new
folder for contacts, but that folder doesn't appear in the
Navigation
Pane. (Nor does the Calendar folder.)

Which view of the Navigation Pane are you using? If you use the Mail
view,
you won't see any non-mail folders, like Calendar or Contacts. If you
select the Calendar view, you son't see any non-calendar folders.
Only
when
you choose the Folder List view, as Russ suggested, will you see all
your
folders at once.

 

[Guest]

Can you identify a single question of yours that I failed to answer? A
single question?

That's quite an overreaction.
I understand this is new software for you, but your descriptions are too
vague and inaccurate for anyone even to read between the lines. There is no
"Messages" view in Outlook for example. I would guess now that you really
meant "Mail" view, in which of course the Contacts Folder would not appear.
Contacts are not Mail. Contacts will appear in the Contacts view. You still
haven't clarified whether in fact you have managed to find your Contacts
Folder or not and whether it contains the information you imported. Once
that part is settled, perhaps we can then move on to where you seem to think
"addresses are disappearing." I sincerely doubt your Contacts Folder is
disappearing as you posted.
You are quite correct that I used Folder List View incorrectly without
defining it for you. That's my fault and I'm sorry. In a nearly identical
thread in this group I had the poster to use Folder List View to find his
Contacts, and I thought that was this thread.
Trying to solve problems in newsgroups requires that you provide accurate
and detailed information. We simply can't guess at what you are thinking or
doing, and we have had to so far.
--
Russ Valentine
[MVP-Outlook]

No, the problem has been that you haven't been reading my posts
carefully. On at least three occasions, I note that you have asked me for
information that was already provided.

In addition, you don't express yourself clearly. For example, in your
2/20/07 post, you state, "I told you to use Folder View." I didn't know
what
you meant by that, and didn't do it. But when Mr. Tillman's 2/20/07 post
explained the difference in the views, I understood immediately and
resolved
a part of the problem.

The underlying problem is your hostile and arrogant manner. For
example, it may be that I misperceived the situation. But is different
from
your assessment: "You claimed that you had no Contacts Folder when if fact
you have had one all along." People not familiar with the software are
going
to misperceive things. It inheres in the situation, and you shouldn't be
responding to posts unless you can accept that.

You really have made this impossible to solve I'm afraid by not providing
accurate descriptions or answering any of our questions. You have not
conveyed from which view you seem to think addresses keep disappearing.
Your
term of "address list" has no meaning to anyone but you. We can't know
what
you mean by that.
You claimed that you had no Contacts Folder when if fact you have had one
all along. Are you saying that that data goes missing at random too?
Continuing to import from OE over and over seems like a pretty good way
to
confuse the situation beyond recognition. Trying to solve problems in a
newsgroup setting requires accurate information. Without it I'm afraid
we're
lost. Sorry.
--
Russ Valentine
[MVP-Outlook]
You're right. I'm able to see the contacts folder by using the folders
list
view. But the more substantive problem is that the data in the folders
list
seems to disappear from time to time. It may be that, on those
occasions,
I
just can't see the data rather than having lost it. For example, when
the
data appears to be lost, and I import it anew from Outlook Express, and
then
the data reappears, I find that I have duplicate or triplicate entries
in
the
address list.

:


The problem appears to be with my Navigation Pane. I created a new
folder for contacts, but that folder doesn't appear in the
Navigation
Pane. (Nor does the Calendar folder.)

Which view of the Navigation Pane are you using? If you use the Mail
view,
you won't see any non-mail folders, like Calendar or Contacts. If you
select the Calendar view, you son't see any non-calendar folders.
Only
when
you choose the Folder List view, as Russ suggested, will you see all
your
folders at once.

 

[Russ Valentine [MVP-Outlook]]

Already posted, several times. I will waste no more time on this thread.
--
Russ Valentine
[MVP-Outlook]

Can you identify a single question of yours that I failed to answer? A
single question?

That's quite an overreaction.
I understand this is new software for you, but your descriptions are too
vague and inaccurate for anyone even to read between the lines. There is
no
"Messages" view in Outlook for example. I would guess now that you really
meant "Mail" view, in which of course the Contacts Folder would not
appear.
Contacts are not Mail. Contacts will appear in the Contacts view. You
still
haven't clarified whether in fact you have managed to find your Contacts
Folder or not and whether it contains the information you imported. Once
that part is settled, perhaps we can then move on to where you seem to
think
"addresses are disappearing." I sincerely doubt your Contacts Folder is
disappearing as you posted.
You are quite correct that I used Folder List View incorrectly without
defining it for you. That's my fault and I'm sorry. In a nearly identical
thread in this group I had the poster to use Folder List View to find his
Contacts, and I thought that was this thread.
Trying to solve problems in newsgroups requires that you provide accurate
and detailed information. We simply can't guess at what you are thinking
or
doing, and we have had to so far.
--
Russ Valentine
[MVP-Outlook]

No, the problem has been that you haven't been reading my posts
carefully. On at least three occasions, I note that you have asked me
for
information that was already provided.

In addition, you don't express yourself clearly. For example, in
your
2/20/07 post, you state, "I told you to use Folder View." I didn't
know
what
you meant by that, and didn't do it. But when Mr. Tillman's 2/20/07
post
explained the difference in the views, I understood immediately and
resolved
a part of the problem.

The underlying problem is your hostile and arrogant manner. For
example, it may be that I misperceived the situation. But is different
from
your assessment: "You claimed that you had no Contacts Folder when if
fact
you have had one all along." People not familiar with the software are
going
to misperceive things. It inheres in the situation, and you shouldn't
be
responding to posts unless you can accept that.

:

You really have made this impossible to solve I'm afraid by not
providing
accurate descriptions or answering any of our questions. You have not
conveyed from which view you seem to think addresses keep
disappearing.
Your
term of "address list" has no meaning to anyone but you. We can't know
what
you mean by that.
You claimed that you had no Contacts Folder when if fact you have had
one
all along. Are you saying that that data goes missing at random too?
Continuing to import from OE over and over seems like a pretty good
way
to
confuse the situation beyond recognition. Trying to solve problems in
a
newsgroup setting requires accurate information. Without it I'm afraid
we're
lost. Sorry.
--
Russ Valentine
[MVP-Outlook]
You're right. I'm able to see the contacts folder by using the
folders
list
view. But the more substantive problem is that the data in the
folders
list
seems to disappear from time to time. It may be that, on those
occasions,
I
just can't see the data rather than having lost it. For example,
when
the
data appears to be lost, and I import it anew from Outlook Express,
and
then
the data reappears, I find that I have duplicate or triplicate
entries
in
the
address list.

:


The problem appears to be with my Navigation Pane. I created a
new
folder for contacts, but that folder doesn't appear in the
Navigation
Pane. (Nor does the Calendar folder.)

Which view of the Navigation Pane are you using? If you use the
Mail
view,
you won't see any non-mail folders, like Calendar or Contacts. If
you
select the Calendar view, you son't see any non-calendar folders.
Only
when
you choose the Folder List view, as Russ suggested, will you see
all
your
folders at once.