contact list

[Guest]

I signed into messenger and it said that I didn't have any contacts.. my
contact list disappeared. What do I do?

 

[Jonathan Kay [MVP]]

Greetings,

What version of the client are you using?

--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Guest]

Hi there

I just had the same problem just yesterday (Oct 5 somewhere around 3pm GMT+8)

This happened on my work computer (Windows Live Messenger - the latest one,
whichever that is). When I got home, I checked my home computer and had the
same problem (using MSN Messenger 7.5 build 7.5.0324)

thanks

 

[carcrazy]

So far I have seen 4 people saying they have this problem. My contact
list is also GONE. I tried uninstalling Version 7.5 and installing MSN
Live version 8 but it doesn't do anything. I am guessing its a problem
at MSN's server end. Keep us updated.

 

[Guest]

Yes, I have exactly the same problem from yesterday...

 

[j.gelernter]

SAME problem. I have posted on like 20 forums and no one can tell me
whats wrong. MSN has no answers and my problem is the same as everyone
else. Im using 7.5.0324 and i tried a few comps, different versions,
and nothing. COME ON MICROSOFT SAY SOMETHING ABOUT THIS INSTEAD OF
KEEPING US IN THE DARK FOR 2 DAYS!

 

[Guest]

I need my contacts back. This is rediculous. What happened? .. my friend told
me the other day he tried to add me and it says " this user does not exist "
.... whats going on ?

 

[Guest]

I'm having the same error here as well, but using WIndows Messenger 5.1. I
tried Jonathan's earlier post in newsgroups, and deleted the following:

HKEY_Current_User/Software/Microsoft/MessengerService/GroupCache
but still the problem persists.

All I want is my precious contacts! Can Microsoft get it to me?

 

[Guest]

So, has anyone gotten their contacts back? I HAVEN'T and it's really starting
to annoy me. I'm wondering where the support from MSFT is on this... I had
also sent an email through the 'customer experience improvement' program...
Did I hear anything??? NO!

 

[Guest]

I have been having the same exact problem. The contact list just disappeared
somewhere around october 6. I've contacted support and I got the same advice
about deleting that cache, but to no avail.

It seems the problem is with Microsoft/MSN, why won't anybody from there
reply to this? Jonathan?

 

[Guest]

I just got all mine back. Thanks, to whoever solved the problem!

 

[Guest]

I too got mine back. It's just strange, however I took a backup of my contact
list and no need to worry even it lost it again now. Hey Ian make sure take a
backup as well...cos we cant predict when it will go off again.