constantly get "Outlook needs to close"

[Guest]

For some time now when I am in Outlook 2003 I am bothered by the program
shutting down. I keep getting the dialog box "Microsoft Office Outlook has
encountered a problem and needs to close....."

I uninstalled Outlook and then reinstalled it. That didn't fix the problem.
I've run the scanpst program and compacted the file many times. Still have
the problem.

If I copy the pst file to my laptop it runs just fine.

I'm running XP Professional and have SP1 installed for Office 2003.

 

[Diane Poremsky [MVP]]

See if there are any events in the event viewer....

Delete or rename *.srs and outcmd.dat, found in C:\Documents and
Settings\username\Application Data\Microsoft\Outlook. You can easily access
it by pasting %USERPROFILE%\Application Data\Microsoft\Outlook in the
Address bar of your browser or Windows Explorer.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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