Connecting my laptop to my office computer using remote desktop

[Guest]

At my office, I have DSL using a DLink wireless router. When my laptop is at
the office, I can successfully use remote desktop to connect to my office
computer (I did this only to test my remote desktop settings). In this way I
can connect using either the computer name or the IP address that I get from
a command prompt using IPCONFIG. When I do this from my home it will not
work - I get the message that:

"The client could not connect to the rempte computer. Remote connections
might not be enabled . . . "

Someone told me that the IP address that I got from the command prompt is
not the correct one, that I should go to google, and search for my IP address
- which I did. I received a different IP address, but that did not work
either.

In reading items in this newsgroup, someone said that port 3389 need to be
enabled in my DLink router. Dlink tech support helped me do this - Still
doesn't work from home.

Any ideas would be appreciated.

 

[Sooner Al]

At my office, I have DSL using a DLink wireless router. When my laptop is at the
office, I can successfully use remote desktop to connect to my office computer (I did
this only to test my remote desktop settings). In this way I can connect using either
the computer name or the IP address that I get from a command prompt using IPCONFIG.
When I do this from my home it will not work - I get the message that:

"The client could not connect to the rempte computer. Remote connections might not be
enabled . . . "

Someone told me that the IP address that I got from the command prompt is not the
correct one, that I should go to google, and search for my IP address
- which I did. I received a different IP address, but that did not work either.

In reading items in this newsgroup, someone said that port 3389 need to be enabled in
my DLink router. Dlink tech support helped me do this - Still doesn't work from home.

Any ideas would be appreciated.

See this page for help...

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.
html

Basically you need to call the office PC using the public IP of the router or use a fully
qualified domain name.

 

[Shenan Stanley]

At my office, I have DSL using a DLink wireless router. When my
laptop is at the office, I can successfully use remote desktop to
connect to my office computer (I did this only to test my remote
desktop settings). In this way I can connect using either the
computer name or the IP address that I get from a command prompt
using IPCONFIG. When I do this from my home it will not work - I
get the message that:

"The client could not connect to the rempte computer. Remote
connections might not be enabled . . . "

Someone told me that the IP address that I got from the command
prompt is not the correct one, that I should go to google, and
search for my IP address - which I did. I received a different IP
address, but that did not work either.

In reading items in this newsgroup, someone said that port 3389
need to be enabled in my DLink router. Dlink tech support helped
me do this - Still doesn't work from home.

Any ideas would be appreciated.

Let me try and clear things up here (about your question)..

You have a laptop and a work desktop.

When both the laptop and desktop are connected to the same network (at work)
you can connect to your work desktop from your laptop.

When you take your laptop home, you cannot connect to your work desktop from
your laptop.

You would need your work DSL router's IP address (not your private internal
IP) and you would have to configure the router to allow port 3389 to forward
to your desktop machine's private (internal) IP address.. (Not "enable",
but "forward".)

 

[Guest]

Shenan - Thank you for the information. I actually understand. I will try
to do this tomorrow at the office.