Configured Identity incorrect for COM applications using Windows 2000 server

B

brian cullen

Hello

We have an application named iPlan running on Windows 2000 server which uses
MS-Word to automatically generate letters to customers from the system.
MS-Word 2000 SR-1 is installed on the server for this purpose.



In order for MS-Word to produce a letter, it needs to be launched on the
server by an

administrator equivalent account. A local administrator account has been
created for this purpose.



The properties for the Microsoft Word application are configured using
dcomcnfg, the utility that allows configuration of COM applications. Once
dcomcnfg utility has been run, the Identity tab of is selected from
Microsoft Word Application.



The problem is that the password entered is being overwritten typically five
times per week and hence iPlan can't generate any letters to customers. When
the correct password is re-keyed, iPlan is able to immediately produce
correspondence.



Alredy attempted solutions:

To resolve this problem, Microsoft state that the passwords for the IUSR and
IWAM accounts must be synchronized in all three of the above-mentioned
locations. See http://support.microsoft.com/Default.aspx?kbid=297989#kb1 .
Solution described in this article has been tried with no success.



Error Messages:

The following DCOM error message appears in System log ;


Event ID 10004

DCOM got error "Overlapped I/O operation is in progress. " and was unable to
logon Servername\adminaccount in order to run the server:

{00020906-0000-0000-C000-000000000046}



Much appreciate any help



Brian
 
V

Vincent Xu [MSFT]

Hi,

Based on my research, this issue can occur because IIS, DCOM, and MTS(?)
all share the same password, but they are not all synched. I found
following solution from Internet (also appears in the KB) you can have a
try again:

- Open a Command Prompt window
- enter "cd C:\Inetpub\AdminScripts" (or wherever your inetpub is)
- enter "cscript.exe synciwam.vbs -v"

if it doesn't work, let's
increase the MaxPoolThread count.

(HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\InetInfo\Parameters)

Hope this helps.



Best regards,

Vincent Xu
Microsoft Online Partner Support

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