Computer will not shut down

[Tedrowe Bonner]

Hi:

I just installed Roxio Easy CD & DVD creator v 6.2, and
the computer no longer shuts down. It reboots. Thanks for
any help with this problem - Ted

 

[billy]

I have same problem. Paid $35 and called Roxio. They
were supposed to send a link (yesterday) to Roxio zap to
remove what's left after install. Haven't received link.
Also looking for help. Thanks, Bill

 

[Steve Parry [MVP]]

I have same problem. Paid $35 and called Roxio. They
were supposed to send a link (yesterday) to Roxio zap to
remove what's left after install. Haven't received link.
Also looking for help. Thanks, Bill

http://www.iomega.com/support/documents/10778.html

wanna send the $35 here ;o) ... PS only kidding!

 

[Guest]

Just tried iomega solution. Couldn't get past search for scsi1hlp.vxd - file not found (W2K in this case). Help.

 

[John Thow]

Hi:

I just installed Roxio Easy CD & DVD creator v 6.2, and
the computer no longer shuts down. It reboots. Thanks for
any help with this problem - Ted

I was tempted to post the following when I first saw your message...

"There appear to be a number of compatibility issues if you try to use Adaptec
/ Roxio Easy CD software on Windows 2000. These can include inability to boot
the system and inability to shut down. I would recommend you do _not_ use
Easy CD on a W2K system."

I refrained, because it was originally written some 2 years ago about an
earlier version of Easy CD. You would have thought they'd have managed to
sort it out by now.

Nero seems to do a reasonable job, without the compatibility problems.

Usual disclaimers.


--
John Thow
an optimist is a guy/ that has never had/ much experience -
certain maxims of archie; Don Marquis.

To e-mail me, replace the DOTs in the Reply-To: address with dots!