computer logs off

G

Guest

When I log into the computer, the desktop appears but quickly goes into the
logging off mode and back to the sign in screen. this just started a couple
of days ago. I did check the spyware problem "wsaupdater" and the registry
was fine. The machine will start in safe mode. I have tried a different
restorstion point but did not help. Any ideas?
thanks
 
M

Malke

red said:
When I log into the computer, the desktop appears but quickly goes
into the logging off mode and back to the sign in screen. this just
started a couple
of days ago. I did check the spyware problem "wsaupdater" and the
registry
was fine. The machine will start in safe mode. I have tried a
different
restorstion point but did not help. Any ideas?
thanks

Since the machine starts in Safe Mode:

1. Make sure it is virus/malware-free:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

2. If the machine is clean, do clean-boot troubleshooting to see what is
starting in Regular Mode and causing the problem.

Clean boot in Windows XP - http://support.microsoft.com/kb/310353

Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434

and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

Malke
 

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