Colors do not display in some apps.

[Guest]

I am experiencing a problem with colors in various applications.

If I type something in a color other than black, it displays correctly in
Microsoft Word.

However, if I try to type something in another color other than black in
Outlook or Excel, it still displays in black.

I cannot figure out how to get it to display in my chosen color.

Do you know what the problem may be?

I am using a new Dell computer running XP Home.

Outlook is version 2003 – SP1
Excel is version 2003 – SP1
Word is version 2003 – SP1

My display is Plug and Play Monitor on Intel 82865G Graphics Controller. It
is a donated monitor, not from our Dell system. The screen resolution is 1280
by 1024 pixels and the colour quality is Highest (32 bit). The DPI setting is
normal – 96dpi. The screen refresh rate is 85 Hertz. I don’t know if any of
this matters, but I wanted you to have a complete picture.

So, any idea on how to fix it?

Thanks.

Jeff
(e-mail address removed)

 

[Mark L. Ferguson]

In Outlook, change Format to HTML, rather than Plain Text.