Closing IE 6 browser results in error message 0x7c911e58

[Guest]

Can anyone tell me what I can do to stop this error message when I close my
browser? It says: The instruction at 0x7c911e58 referenced memory at
"0xffffffff". The memory could not be "read".

 

[Don Varnau]

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware. A BHO, add-on or third-party program is not playing nicely
with Internet Explorer.

[XP SP2] From IE> Tools> Manage add-ons. Disable all non-microsoft add-ons.
Re-enable them one at a time until the problem returns and you've found the
incompatible add-on.
[IE6 Non SP2] Internet Options> Advanced> uncheck "Enable third-party
browser
extensions." If either of these helps, you still need to find the
troublesome program. BHO or add-on.
ToolbarCop from http://windowsxp.mvps.org/toolbarcop.htm will help identify
and remove add-ons.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program. Turn on the Windows Firewall (from
Control Panel or Security Center) before disabling a third-party firewall.

If not caused by a legitimate program, see these sites for help with malware
(adware, spyware, hijackers, etc.)
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

 

[derricksdaddy]

This worked. It turns out that my StopZilla was causing it. Thanks!

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware. A BHO, add-on or third-party program is not playing nicely
with Internet Explorer.

[XP SP2] From IE> Tools> Manage add-ons. Disable all non-microsoft add-ons.
Re-enable them one at a time until the problem returns and you've found the
incompatible add-on.
[IE6 Non SP2] Internet Options> Advanced> uncheck "Enable third-party
browser
extensions." If either of these helps, you still need to find the
troublesome program. BHO or add-on.
ToolbarCop from http://windowsxp.mvps.org/toolbarcop.htm will help identify
and remove add-ons.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program. Turn on the Windows Firewall (from
Control Panel or Security Center) before disabling a third-party firewall.

If not caused by a legitimate program, see these sites for help with malware
(adware, spyware, hijackers, etc.)
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

Can anyone tell me what I can do to stop this error message when I close my
browser? It says: The instruction at 0x7c911e58 referenced memory at
"0xffffffff". The memory could not be "read".

 

[Don Varnau]

You're welcome. Thanks for the update.

Don
[MS MVP- IE]

This worked. It turns out that my StopZilla was causing it. Thanks!

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware. A BHO, add-on or third-party program is not playing nicely
with Internet Explorer.

[XP SP2] From IE> Tools> Manage add-ons. Disable all non-microsoft add-ons.
Re-enable them one at a time until the problem returns and you've found the
incompatible add-on.
[IE6 Non SP2] Internet Options> Advanced> uncheck "Enable third-party
browser
extensions." If either of these helps, you still need to find the
troublesome program. BHO or add-on.
ToolbarCop from http://windowsxp.mvps.org/toolbarcop.htm will help identify
and remove add-ons.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program. Turn on the Windows Firewall (from
Control Panel or Security Center) before disabling a third-party firewall.

If not caused by a legitimate program, see these sites for help with malware
(adware, spyware, hijackers, etc.)
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Can anyone tell me what I can do to stop this error message when I

close
my

browser? It says: The instruction at 0x7c911e58 referenced memory at
"0xffffffff". The memory could not be "read".