Cleaning up after an uninstall

[Dave Rado]

Hi all

Following an uninstall of a program via "Add/Remove Software" which failed,
I did it by deleting relevant files and registry entries manually. However
there are two leftover bits I can't work out how to do:

1) How can I get rid of the entry in the "Add/Remove Software" list?
(Clicking "Remove" gives an error message").
2) The program created new buttons on the IE context menu - how can I get
rid of those? (Searching the Registry for the text string of the context
menu buttons got no hits).

Regards

Dave

 

[Jerry]

If you're feeling brave - search the registry for the name of the program
deleted and remove all entries.

 

[Dave Rado]

Hi Jerry

I had already done that before my original post. It didn't help with the
Add/Remove Software list, or with the IE context menu.

Regards

Dave


| If you're feeling brave - search the registry for the name of the program
| deleted and remove all entries.
|
| | > Hi all
| >
| > Following an uninstall of a program via "Add/Remove Software" which
| failed,
| > I did it by deleting relevant files and registry entries manually.
However
| > there are two leftover bits I can't work out how to do:
| >
| > 1) How can I get rid of the entry in the "Add/Remove Software" list?
| > (Clicking "Remove" gives an error message").
| > 2) The program created new buttons on the IE context menu - how can I
get
| > rid of those? (Searching the Registry for the text string of the context
| > menu buttons got no hits).
| >
| > Regards
| >
| > Dave
| >
| >
|
|

 

[Sharon F]

Hi all

Following an uninstall of a program via "Add/Remove Software" which failed,
I did it by deleting relevant files and registry entries manually. However
there are two leftover bits I can't work out how to do:

1) How can I get rid of the entry in the "Add/Remove Software" list?
(Clicking "Remove" gives an error message").
2) The program created new buttons on the IE context menu - how can I get
rid of those? (Searching the Registry for the text string of the context
menu buttons got no hits).

Regards

Dave

Look for the program's name in this section of the
registry:HKLM\Software\Microsoft\Windows\Current Version\Uninstall
If found, click on the name to highlight it, then press delete on the
keyboard. The change should be immediate and the program name should now be
gone from Add/Remove Programs.

For context menu items, search the registry for the exact phrasing that the
program has added and delete from the registry.

NOTE: Use caution when editing the registry. Exporting a key before
deleting will allow you to save a .REG file. Double click that .REG file to
add info back to the registry if the results from editing are not
desirable. Or create a restore point (using System Restore) to fall back
on. Restore points include a back up of the entire registry

If the program left behind an install.log, check it for what registry
changes were made. Log files created for this purpose are typically text
files and can be opened in Notepad. You could also check the tech support
pages of the application's web site for a document outlining manual removal
steps.

 

[Dave Rado]

Well I don't know why my registry searches failed before, but giving me the
path to look in did the trick. Many thanks, Sharon!

Regards

Dave

| On Thu, 22 Jul 2004 23:33:26 +0100, Dave Rado wrote:
|
| > Hi all
| >
| > Following an uninstall of a program via "Add/Remove Software" which
failed,
| > I did it by deleting relevant files and registry entries manually.
However
| > there are two leftover bits I can't work out how to do:
| >
| > 1) How can I get rid of the entry in the "Add/Remove Software" list?
| > (Clicking "Remove" gives an error message").
| > 2) The program created new buttons on the IE context menu - how can I
get
| > rid of those? (Searching the Registry for the text string of the context
| > menu buttons got no hits).
| >
| > Regards
| >
| > Dave
|
| Look for the program's name in this section of the
| registry:HKLM\Software\Microsoft\Windows\Current Version\Uninstall
| If found, click on the name to highlight it, then press delete on the
| keyboard. The change should be immediate and the program name should now
be
| gone from Add/Remove Programs.
|
| For context menu items, search the registry for the exact phrasing that
the
| program has added and delete from the registry.
|
| NOTE: Use caution when editing the registry. Exporting a key before
| deleting will allow you to save a .REG file. Double click that .REG file
to
| add info back to the registry if the results from editing are not
| desirable. Or create a restore point (using System Restore) to fall back
| on. Restore points include a back up of the entire registry
|
| If the program left behind an install.log, check it for what registry
| changes were made. Log files created for this purpose are typically text
| files and can be opened in Notepad. You could also check the tech support
| pages of the application's web site for a document outlining manual
removal
| steps.
|
| --
| Sharon F
| MS-MVP ~ Windows XP Shell/User

 

[Dave Rado]

Hi again Jerry

Seems I did something wrong when doing my searches before - no idea what,
but Sharon pointing me to the path to look in did
the trick.

Thanks and regards

Dave

| If you're feeling brave - search the registry for the name of the program
| deleted and remove all entries.
|
| | > Hi all
| >
| > Following an uninstall of a program via "Add/Remove Software" which
| failed,
| > I did it by deleting relevant files and registry entries manually.
However
| > there are two leftover bits I can't work out how to do:
| >
| > 1) How can I get rid of the entry in the "Add/Remove Software" list?
| > (Clicking "Remove" gives an error message").
| > 2) The program created new buttons on the IE context menu - how can I
get
| > rid of those? (Searching the Registry for the text string of the context
| > menu buttons got no hits).
| >
| > Regards
| >
| > Dave
| >
| >
|
|

 

[Sharon F]

Well I don't know why my registry searches failed before, but giving me the
path to look in did the trick. Many thanks, Sharon!

You're most welcome, Dave!