CHKDSK for "An error occurred during directory enumeration"

[PeterOut]

I have Windows XP installed on my PC. It suddenly stopped working and
said it could not start from the disk. When I got a DOS disk and
started up in DOS, I tryto to access the C: HD but got the message.
"An error occurred during directory enumeration"
I think I may have solved this problem before using
a:\ chkdsk c:/r

However, the chkdsk versions on my DOS floppies do not include the r
switch. I copied chkdsk off another conputer that has XP installed
and tried to do
a:\ chkdsk c:/r
in DOS mode. I got a message saying it would not run in DOS mode.

I would be grateful if someone could tell me where I can download a
DOS version of chkdsk that includes the r switch. Any other
suggestions about fixing the "An error occurred during directory
enumeration" would also be appreciated. Of course I cannot get into
Windows so it needs to be a solution that does not involve doing so.

Many thanks in advance,
Peter.

 

[Alan]

As you seem to be able to access the 'Net, here's an article that MIGHT be
useful to you: http://support.microsoft.com/kb/311724

Alan

 

[Patrick Keenan]

I have Windows XP installed on my PC. It suddenly stopped working and
said it could not start from the disk. When I got a DOS disk

It's really not a good idea to use DOS tools on XP disks.

and
started up in DOS, I tryto to access the C: HD but got the message.
"An error occurred during directory enumeration"
I think I may have solved this problem before using
a:\ chkdsk c:/r

Well, your XP partition is clearly not NTFS. DOS can't recognise that.

However, the chkdsk versions on my DOS floppies do not include the r
switch. I copied chkdsk off another conputer that has XP installed
and tried to do
a:\ chkdsk c:/r
in DOS mode. I got a message saying it would not run in DOS mode.

That really isn't a surprise. You'd have to use the 6-disk XP boot floppy
set.

I would be grateful if someone could tell me where I can download a
DOS version of chkdsk that includes the r switch.

Don't use a DOS version. Use the XP version . This will be on your XP
CD, available via booting to the Recovery Console.

If you don't have one, you can borrow any XP install CD to get into the
recovery console. Note that Restore disks usually won't have this.

Alternately, you can attach the disk to another XP system and run chkdsk
from there. And, you can back up your files in the process.

HTH
-pk

 

[PeterOut]

As you seem to be able to access the 'Net, here's an article that MIGHT be
useful to you:http://support.microsoft.com/kb/311724

Thank you for the reply but every method requires running Windows. I
cannot set Windows up w/o fixing the disk problem. One way would be
to reformat the disk but then I would lose everything on the disk
which I don't want to do. I am accessing the net from my work
computer. My problem is on my home computer.

 

[PeterOut]

It's really not a good idea to use DOS tools on XP disks.


Well, your XP partition is clearly not NTFS. DOS can't recognise that.


That really isn't a surprise. You'd have to use the 6-disk XP boot floppy
set.


Don't use a DOS version. Use the XP version . This will be on your XP
CD, available via booting to the Recovery Console.

If you don't have one, you can borrow any XP install CD to get into the
recovery console. Note that Restore disks usually won't have this.

Alternately, you can attach the disk to another XP system and run chkdsk
from there. And, you can back up your files in the process.

HTH
-pk

It's an internal drive so I would prefer to not have to attach it to
another computer. I have an XP CD. Do I go to setup and enter r for
repair. That seems to put me into a type of command mode. What do I
do then?

Thanks,
Peter.

 

[Alan]

I was thinking that you could use your work computer to access the KB
article that I posted, and then print it out to take home.

Alan

 

[Patrick Keenan]

It's an internal drive so I would prefer to not have to attach it to
another computer. I have an XP CD. Do I go to setup and enter r for
repair. That seems to put me into a type of command mode. What do I
do then?

Thanks,
Peter.

 

[Patrick Keenan]

It's an internal drive so I would prefer to not have to attach it to
another computer. I have an XP CD. Do I go to setup and enter r for
repair.

http://support.microsoft.com/kb/314058

"Use the Windows Setup floppy disks or the Windows CD-ROM to start your
computer. At the "Welcome to Setup" screen, press F10 or press 'R" to
repair. "

That seems to put me into a type of command mode. What do I
do then?

Thanks,
Peter.

You had to log in as administrator to an XP install (often this means
pressing enter), so you are in the Recovery Console.

Run chkdsk.
http://support.microsoft.com/kb/315265

Note that if your hard disk is physically damaged, it may need to be
replaced.


HTH
-pk

 

[PeterOut]

I was thinking that you could use your work computer to access the KB
article that I posted, and then print it out to take home.

Alan

OK. Thanks,
Peter.

 

[PeterOut]

http://support.microsoft.com/kb/314058

"Use the Windows Setup floppy disks or the Windows CD-ROM to start your
computer. At the "Welcome to Setup" screen, press F10 or press 'R" to
repair. "



You had to log in as administrator to an XP install (often this means
pressing enter), so you are in the Recovery Console.

Run chkdsk.http://support.microsoft.com/kb/315265

Note that if your hard disk is physically damaged, it may need to be
replaced.

HTH
-pk

I've found the solution.

1. Use the XP CD and type R for repair (as you indicated).
2. At the prompt, type
fixboot c:
3. Answer Y to "Are you sure..."

I am typing this on the computer on which I had the problem.

Thanks,
Peter.