Change product key in Office 2007?

[Guest]

I bought two licenses of Office 2007 Small Business, one for laptop and one
for desktop. I carefully wrote down which product key I entered on which
computer. The laptop activated ok, but the desktop is telling me the product
license is incorrect.

I can't see anywhere in Office where I can check the product key to see
which is installed on each machine. Someone in MS Israel's tech support sent
me mgadiag.exe, but it only shows the last three groupings for the Windows
product key, not the Office product key. They haven't responded since.

Can anyone tell me how I can find out which product key is on each machine
and how I can change the one that's wrong?

 

[Milly Staples [MVP - Outlook]]

Try Belarc Advisor - http://www.belarc.com

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Milly Staples [MVP - Outlook]

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After furious head scratching, David Teich asked:

| I bought two licenses of Office 2007 Small Business, one for laptop
| and one for desktop. I carefully wrote down which product key I
| entered on which computer. The laptop activated ok, but the desktop
| is telling me the product license is incorrect.
|
| I can't see anywhere in Office where I can check the product key to
| see which is installed on each machine. Someone in MS Israel's tech
| support sent me mgadiag.exe, but it only shows the last three
| groupings for the Windows product key, not the Office product key.
| They haven't responded since.
|
| Can anyone tell me how I can find out which product key is on each
| machine and how I can change the one that's wrong?

 

[Guest]

And they can recreate an Office product key from the other information that
exists in the registry? Strange.

Actually, I'm lucky. After a long wait, MS ISrael responded. They were able
to figure out it was a weird issue that even they couldn't figure out how to
find the product key. Finally, they just did a telephone activation. Whatever
the issue that caused it, it's gone now.

David