M
M.L.
Hi,. A friend of my had someone install a new CDROM (Compaq SC-1405)
drive on his Compaq Presario 7594 pc but the cdrom is not working. Any
media he places in there gives the message "Please insert a disk into
drive E." He does not want the person who installed it to touch his
machine again.
1. Device manager shows that the device is working properly
1a. I can see the CDROM in Windows Explorer, but no CD media.
2. I uninstalled and let XP to reinstall the cdrom drivers but the
results are the same.
3. When I click the "populate" button it shows that no media is in the
drive even though I placed a cd there.
4. It won't recognize data or audio CDs.
5. I can't get XP to recognize a CD in Safe Mode either.
6. I cannot find specific drivers for the Compaq SC-1405 CDROM at the
HP web site.
7. XP shows the following drivers installed:
cdrom.sys, imapi.sys, redbook.sys, storeprop.dll
Any help on this issue will be appreciated. Thanks in advance.
drive on his Compaq Presario 7594 pc but the cdrom is not working. Any
media he places in there gives the message "Please insert a disk into
drive E." He does not want the person who installed it to touch his
machine again.
1. Device manager shows that the device is working properly
1a. I can see the CDROM in Windows Explorer, but no CD media.
2. I uninstalled and let XP to reinstall the cdrom drivers but the
results are the same.
3. When I click the "populate" button it shows that no media is in the
drive even though I placed a cd there.
4. It won't recognize data or audio CDs.
5. I can't get XP to recognize a CD in Safe Mode either.
6. I cannot find specific drivers for the Compaq SC-1405 CDROM at the
HP web site.
7. XP shows the following drivers installed:
cdrom.sys, imapi.sys, redbook.sys, storeprop.dll
Any help on this issue will be appreciated. Thanks in advance.