cdrom not detected

[zirath]

I recently added a 2nd hard drive to our computer. Originally I had a hard
drive master and cdrom slave. Now I have a hard drive master and hard drive
slave and the cdrom has been moved to master (on the 2nd master/slave
cable.)

The bios is recognizing the cdrom but windows xp (device manager) now is
not.

Help appreciated.

 

[Andrew E.]

There is no master/slave plugs on a IDE cable,the plastic jumper pins on the
hd or cdrom determine which hardware is to do what..Unplug the hardware
& make sure the pin(s) are set for master.

 

[zirath]

There is no master/slave plugs on a IDE cable,the plastic jumper pins on
the
hd or cdrom determine which hardware is to do what..Unplug the hardware
& make sure the pin(s) are set for master.

There are 2 ide cables, each with 3 connectors. The 1st cable, which seems
to be ide 0 and 1, is connected to the 2 hard drives (master and slave). On
the 2nd cable, the end connector is connected to the cd recorder which I had
originally set as master, but then tried cable select when windows wasn't
finding it.

Windows still isn't finding it.

I also tried connecting it as slave, although there isn't another drive but,
(if I remember) the bios didn't find it.

 

[Brian A.]

I recently added a 2nd hard drive to our computer. Originally I had a hard
drive master and cdrom slave. Now I have a hard drive master and hard
drive slave and the cdrom has been moved to master (on the 2nd
master/slave cable.)

The bios is recognizing the cdrom but windows xp (device manager) now is
not.

Help appreciated.

Is the CD drive detected if you reconnect it back to the original IDE
cable as the slave?

Is the new HD detected if connected to the second IDE cable as Master or
Cable Select?

Have you tried a different known good IDE cable with the CD drive to rule
out if the one being used is good/bad?

Are you using a 40-pin/40-wire or 40-pin/80-wire ribbon cable with the CD
drive? Even if the drive isn't new and may not require it, If it's a 40/40
try using a 40/80.

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[zirath]

Is the CD drive detected if you reconnect it back to the original IDE
cable as the slave?

Is the new HD detected if connected to the second IDE cable as Master or
Cable Select?

Have you tried a different known good IDE cable with the CD drive to rule
out if the one being used is good/bad?

Are you using a 40-pin/40-wire or 40-pin/80-wire ribbon cable with the CD
drive? Even if the drive isn't new and may not require it, If it's a
40/40 try using a 40/80.

I put the cd recorder back in the original position as slave and now it
functions.

Testing showed that the cables and ports are both ok.

Is there a way to get windows xp to recognize the player in a different
position without having to do a repair reinstall?

 

[Brian A.]

I put the cd recorder back in the original position as slave and now it
functions.

Testing showed that the cables and ports are both ok.

Is there a way to get windows xp to recognize the player in a different
position without having to do a repair reinstall?

If the CD drive is detected/works properly where it was originally
connected as the slave, and if (something you didn't qualify to us) the new
HD is detected/works connected to the second IDE cable, why bother changing
which cable anything is connected too.

If you insist, you can first try uninstalling the CD drive in Device
Manager and the Controller(s) it's associated with, reboot and they will be
re-detected/re-installed.

If that fails to bring joy, you could try uninstalling all
drives/controllers, reboot and see if that sorts it out.

Perhaps one of these may help:
CD-ROM access is missing and messages cite error code 31, code 32, code 19,
code 39, or code 41 after you remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060

CD-ROM drive or DVD-ROM drive appears to be missing after you install
Windows XP or Windows Vista Beta 2
http://support.microsoft.com/kb/320553/en-us

How to troubleshoot unknown devices that are listed in Device Manager in
Windows XP
http://support.microsoft.com/kb/314464/en-us

Troubleshooting Device Conflicts with Device Manager
http://support.microsoft.com/kb/310126/

Explanation of error codes generated by Device Manager in Microsoft Windows
XP Professional
(Also applies to XP Pro x64 and XP Home)
http://support.microsoft.com/kb/310123

How to manage devices in Windows XP
http://support.microsoft.com/kb/283658/en-us

If none of the above brings joy, the only other thing I can think of at
this moment is to delete everything in the Right pane, Except the Default,
from the registry key:
HKLM\System\Mounted Devices. Close out of the registry, reboot and the
drives will be re-enumerated. Before even attempting this procedure make
sure you have a complete backup of your system to restore in the event
something should go wrong. Also make a backup of the registry key by
exporting it to where you can get at it easily in the event something goes
bad yet Windows still boots, you can then import the saved backup back into
the registry.
Always backup the registry or any key before making any changes so that you
may import the keys back in should anything go wrong. Haphazardly removing
keys in the registry is very dangerous and can render your system useless.
Be 100% sure of what you are doing and what you remove can be done safely.

How to back up, edit, and restore the registry in Windows XP and Windows
Server 2003

http://support.microsoft.com/kb/322756/en-us

Description of the Microsoft Windows registry
http://support.microsoft.com/kb/256986/en-us


--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[somae7/newsguy]

I think the problem is happening because the hard drive that is running
windows xp was originally setup as the secondary master with the cd
recorder as the secondary slave.

Now, when I try to install a hard drive as the primary master, windows
doesn't find it.

The bios is set to boot from the windows (secondary) drive.

I've been able to get the windows xp install cd to partition and format the
drive but I don't want to install windows on it and it isn't visible to the
xp drive. I haven't been able to find a utility that is able to partition
and format the drive so that it's visible to xp installed as the secondary
master.

 

[zirath]

If the CD drive is detected/works properly where it was originally
connected as the slave, and if (something you didn't qualify to us) the
new HD is detected/works connected to the second IDE cable, why bother
changing which cable anything is connected too.

If you insist, you can first try uninstalling the CD drive in Device
Manager and the Controller(s) it's associated with, reboot and they will
be re-detected/re-installed.

If that fails to bring joy, you could try uninstalling all
drives/controllers, reboot and see if that sorts it out.

Perhaps one of these may help:
CD-ROM access is missing and messages cite error code 31, code 32, code
19, code 39, or code 41 after you remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060

CD-ROM drive or DVD-ROM drive appears to be missing after you install
Windows XP or Windows Vista Beta 2
http://support.microsoft.com/kb/320553/en-us

How to troubleshoot unknown devices that are listed in Device Manager in
Windows XP
http://support.microsoft.com/kb/314464/en-us

Troubleshooting Device Conflicts with Device Manager
http://support.microsoft.com/kb/310126/

Explanation of error codes generated by Device Manager in Microsoft
Windows XP Professional
(Also applies to XP Pro x64 and XP Home)
http://support.microsoft.com/kb/310123

How to manage devices in Windows XP
http://support.microsoft.com/kb/283658/en-us

If none of the above brings joy, the only other thing I can think of at
this moment is to delete everything in the Right pane, Except the Default,
from the registry key:
HKLM\System\Mounted Devices. Close out of the registry, reboot and the
drives will be re-enumerated. Before even attempting this procedure make
sure you have a complete backup of your system to restore in the event
something should go wrong. Also make a backup of the registry key by
exporting it to where you can get at it easily in the event something goes
bad yet Windows still boots, you can then import the saved backup back
into the registry.
Always backup the registry or any key before making any changes so that
you may import the keys back in should anything go wrong. Haphazardly
removing keys in the registry is very dangerous and can render your system
useless. Be 100% sure of what you are doing and what you remove can be
done safely.

How to back up, edit, and restore the registry in Windows XP and Windows
Server 2003

http://support.microsoft.com/kb/322756/en-us

Description of the Microsoft Windows registry
http://support.microsoft.com/kb/256986/en-us

I tried deleting the HKLM section in the registry but it seems to have just
been added
back in on reboot.

I finally moved the xp drive to the primary master position, with the cd as
primary slave
and the other hd as secondary master.

The xp drive wouldn't boot in the new position, so I did a repair reinstall
of xp.

Now it boots and recognizes the cd and the secondary hd.