CD-ROM problems

[Guest]

Hi. I am writing this because of a problem with my CD-ROM
(D drive. I would put an audio cd into the drive, but
whenever I try to read from the drive, windows tells me
to insert a cd into drive D:. I click cancel and try and
play it through Windows Media Player and it doesn't even
recognize the disc in the drive (but I can hear the disc
spinning). When I eject the disc, the drive doesn't stop
the disc then eject like it used to. Now it spits it out
with the disc still spinning. If anyone can help, all
help is greatly appreciated.

-RANGERGX2

P.S.: I ran PC-Doctor and it failed because it also said
that there wasn't a disc in the drive.

 

[Nathan McNulty]

Try these:
http://support.microsoft.com/default.aspx?scid=kb;en-us;321641
http://support.microsoft.com/default.aspx?scid=kb;en-us;314096

Check the bottom on the second one especially

 

[Larry Kahm]

A friend's laptop has the same problem as OP. I've gone through both of these KBs and neither one
has helped.

If I switch the order of bootable devices in the BIOS, I can read a CD - but when I am running
Windows XP Home, all I can get is:

"Insert disk in Drive D:"

Along the same note, the USB drive from their camera is not recognized either.

Any other suggestions?

Thanks!

Larry

 

[Nathan McNulty]

I would just backup my data, format, and do a clean install. It sounds
like that install of XP is just trashed. Those two links provide
crosslinks to almost every fix in the book and if nothing in those will
fix it, Windows may just be messed up beyond repair.