cd rom error 39 message

[mr wolf]

Installed new cd-rom combo(dynex-cdrw/dvd-rom)on XP--received error message
#39--stating that the Driver is corrupt or missing.. (I recently
uninstalled some Nero sofware ).
Any one have a clue to fix the problem. Tried uninstalling and reinstalling
and updating the Driver--no help.


Thanks in advance
Doug

 

[Carey Frisch [MVP]]

CD-ROM Access Is Missing and Messages Cite Error Code 31, ­Code 32,
Code 19, or Code 39 After You Remove Easy CD Creator in Wi­ndows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

To resolve this issue, follow these steps:

1. Start Registry Editor (Regedt32.exe).
[Start > Run and type: REGEDIT , and hit enter]

2. Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete, and then click OK.

4. Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11­CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete, and then click OK.

6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value,
if you notice lost functionality in a particular program, such as CD recording software, you may need
to reinstall that software. If the problem recurs, consult with the software vendor for assistance.
7. Restart your computer.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

----------------------------------------------------------------------------------------------------

:

| Installed new cd-rom combo(dynex-cdrw/dvd-rom)on XP--received error message
| #39--stating that the Driver is corrupt or missing.. (I recently
| uninstalled some Nero sofware ).
| Any one have a clue to fix the problem. Tried uninstalling and reinstalling
| and updating the Driver--no help.
|
|
| Thanks in advance
| Doug