Cd Problems

F

farid

My XP Home CD does not install any more showing a problem with "
dhcpcsvc.dll "
I still have the system on my other hard disk but if a reinstall becomes
necessary I will be stranded.
Is there any provision for a replacement CD or will I have to wait for the
Longhorn or buy another XP CD which I cannot afford at the moment.
Any advise given will be highly appreciated.
Incidently I am located in Karachi Pakistan.
Regards,

farid
(e-mail address removed)
(e-mail address removed)
 
M

Malke

farid said:
My XP Home CD does not install any more showing a problem with "
dhcpcsvc.dll "
I still have the system on my other hard disk but if a reinstall
becomes necessary I will be stranded.
Is there any provision for a replacement CD or will I have to wait for
the Longhorn or buy another XP CD which I cannot afford at the moment.
Any advise given will be highly appreciated.
Incidently I am located in Karachi Pakistan.
Regards,
Don't post your unmunged email address in Usenet postings or on
messageboards. It will get harvested by spammers and you'll get even
more cr*p.

Here is a link about replacement cd's, but that may not be your problem:

http://support.microsoft.com/default.aspx?scid=KB;en-us;326246 - How to
Replace Lost, Broken, or Missing Microsoft Software or Hardware

If I read your post correctly, you are unable to install XP Home on a
hard drive but have it running correctly somewhere else? Two computers?
Although failure to install the operating system *can* be caused by a
faulty cd, it is usually caused by failing hardware. Here are general
hardware troubleshooting steps:

1) Open the computer and run it open, cleaning out all dust bunnies and
observing all fans (overheating will cause system freezing);
2) test the RAM - I like Memtest86 from www.memtest86.com - let the test
run for an extended (like overnight) period of time - unless errors are
seen immediately;
3) test the hard drive with a diagnostic utility from the mftr.;
4) the power supply may be going bad or be inadequate for the devices
you have in the system;
5) test the motherboard with something like TuffTest from
www.tufftest.com. Testing hardware failures often involves swapping out
suspected parts with known-good parts. If you can't do the testing
yourself and/or are uncomfortable opening your computer, take the
machine to a good local computer repair shop.

Malke
 

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