Can't send or receive e-mail. So far everyone is stumped.

C

Charlie Tame

norm said:
Yes, it is supposed to be ssl.
These instructions, if followed, should eliminate any question of
settings being screwed up.
From the att tutorial for oe (applicable to windows mail):

To locate and verify your email settings in Outlook Express:
1. - 5. snipped
6. Verify these settings:
* For "My incoming mail server is a ____ server," the field contains POP3.
* The Incoming mail (POP3) and Outgoing mail (SMTP) fields contain the
correct mail server settings. (which are indeed pop.att.yahoo.com and
smtp.att.yahoo.com)
* The Account name field contains your full AT&T Yahoo! email address
(e.g., (e-mail address removed)). (or whatever your legacy domain might be)
* The box next to Log on using Secure Password Authentication is NOT
checked.
* The My server requires authentication box is checked.
7. Click on the Advanced tab.
8. Verify these settings:
Note: When updating the secure sever settings, check SSL checkbox first,
then update the port number setting.
* Under Outgoing mail (SMTP) should be port 465 and the box next to This
server requires a secure connection (SSL) is checked.
* Under Incoming mail (POP3) should be port 995 and the box next to
This server requires a secure connection (SSL) is checked.


My guess would be that secure password is checked and nobody has noticed
it, or else the user has used "Name" instead of Name@whatever". Oh well :)
 

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