Cant send emails on outlook

[Andy]

Hi, ive just gone from vist to xp as I couldnt get used to windows mail etc,
but the last two days i have not been able to send any emails from my laptop,
i can receive no problem and i can send from Bt's webmail so im assuming its
something thats changed on my laptop. The message i get is:
Your message did not reach some or all of the intended recipients.

Subject: testing
Sent: 14/08/2008 19:17

The following recipient(s) cannot be reached:

'(e-mail address removed)' on 14/08/2008 19:17
550 <[email protected]>... Relaying denied

Thanks

 

[Nepatsfan]

Hi, ive just gone from vist to xp as I couldnt get used to windows mail etc,
but the last two days i have not been able to send any emails from my laptop,
i can receive no problem and i can send from Bt's webmail so im assuming its
something thats changed on my laptop. The message i get is:
Your message did not reach some or all of the intended recipients.

Subject: testing
Sent: 14/08/2008 19:17

The following recipient(s) cannot be reached:

'(e-mail address removed)' on 14/08/2008 19:17
550 <[email protected]>... Relaying denied

Thanks

First off, if you haven't done so already you might want to post your question
to the Outlook newsgroup.

That said, you might want to check with your ISP. Their outgoing (SMTP) server
may require authentication. You can configure that in Outlook by clicking on the
More Settings button in your mail accounts properties sheet and clicking on the
Outgoing Server tab.

Good luck

Nepatsfan

 

[Patrick Keenan]

Hi, ive just gone from vist to xp as I couldnt get used to windows mail
etc,
but the last two days i have not been able to send any emails from my
laptop,
i can receive no problem and i can send from Bt's webmail so im assuming
its
something thats changed on my laptop. The message i get is:
Your message did not reach some or all of the intended recipients.

Subject: testing
Sent: 14/08/2008 19:17

The following recipient(s) cannot be reached:

'(e-mail address removed)' on 14/08/2008 19:17
550 <[email protected]>... Relaying denied

Thanks

Relaying often means that you aren't logged on through your ISP's network,
but are instead connected through another network, possibly at a workplace.
Virtually no ISP allows connection to their SMTP servers from outside their
network anymore. This is pretty much the case for any SMTP server on Port
25.

When you use Webmail, you aren't using the SMTP servers, so the problem
doesn't exist.

Is the laptop in a different physical location? That would be the kind
of change that can cause this. If you're going to be travelling with the
laptop, this will happen, and the workaround is to get a 3rd party mail
account, such as gmail, and use its outgoing server. Then you can send
mail from any network.

HTH
-pk

 

[Andy]

Thanks for the quick answer. May sound like a stupid question but wouldnt
that confuse people if my email is xxxx@btconnect and then im replying with a
gmail address or is it possible to reply using the bt address on gmail ?
thanks

 

[Patrick Keenan]

Thanks for the quick answer. May sound like a stupid question but wouldnt
that confuse people if my email is xxxx@btconnect and then im replying
with a
gmail address or is it possible to reply using the bt address on gmail ?
thanks

There are a few details on both your email client and the gmail account you
change to alter this. On the client, it's the "reply to" address. On
gmail, you change the "from" address so it appears that the mail comes from
your bt address. Read through the gmail help and setup pages and you
will see how to do this.

However, some mail clients will display both addresses, in the form of "sent
from, on behalf of". But if the reply-to address is set properly, the
recipient needs do nothing excetp click "reply" to send the reply to the
correct address.

This does work well, I use it myself and have set up a number of other
people who travel this way.

The alternative is to pay for a 3rd party mail account, which will do
basically exactly the same thing.

HTH
-pk

 

[Andy]

thanks.
--
Andy

There are a few details on both your email client and the gmail account you
change to alter this. On the client, it's the "reply to" address. On
gmail, you change the "from" address so it appears that the mail comes from
your bt address. Read through the gmail help and setup pages and you
will see how to do this.

However, some mail clients will display both addresses, in the form of "sent
from, on behalf of". But if the reply-to address is set properly, the
recipient needs do nothing excetp click "reply" to send the reply to the
correct address.

This does work well, I use it myself and have set up a number of other
people who travel this way.

The alternative is to pay for a 3rd party mail account, which will do
basically exactly the same thing.

HTH
-pk

 

[PA Bear [MS MVP]]

Outlook-specific newsgroups include:

news://msnews.microsoft.com/microsoft.public.outlook.general
news://msnews.microsoft.com/microsoft.public.outlook.configuration
news://msnews.microsoft.com/microsoft.public.outlook.contacts
news://msnews.microsoft.com/microsoft.public.outlook.installation
news://msnews.microsoft.com/microsoft.public.outlook.interop
news://msnews.microsoft.com/microsoft.public.outlook.printing
news://msnews.microsoft.com/microsoft.public.outlook.bcm
news://msnews.microsoft.com/microsoft.public.outlook.fax
news://msnews.microsoft.com/microsoft.public.outlook.program_addins
news://msnews.microsoft.com/microsoft.public.outlook.program_forms
news://msnews.microsoft.com/microsoft.public.outlook.program_vba
news://msnews.microsoft.com/microsoft.public.outlook.teamfolders
news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil

 

[Plato]

Hi, ive just gone from vist to xp as I couldnt get used to windows mail etc,
but the last two days i have not been able to send any emails from my laptop,
i can receive no problem and i can send from Bt's webmail so im assuming its
something thats changed on my laptop. The message i get is:
Your message did not reach some or all of the intended recipients.

Anybody can send, but for receiving all the info has to be correct, eg
password, username, protocols, etc.