can't send email

[tom v]

get this error; can anyone help?
The connection to the server has failed. Subject 'Re: COE Alumni Board -
Involvement, MBA Leave of Absence', Account: 'imap.aol.com (1)', Server:
'smtp.aol.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error:
10060, Error Number: 0x800CCC0E

 

[mac]

get this error; can anyone help?
The connection to the server has failed. Subject 'Re: COE Alumni Board -
Involvement, MBA Leave of Absence', Account: 'imap.aol.com (1)', Server:
'smtp.aol.com', Protocol: SMTP, Port: 25, Secure(SSL): Yes, Socket Error:
10060, Error Number: 0x800CCC0E

You need to change the SMTP Port number from 25 to 587

See all the account settings here:
http://www.postmaster.aol.com/imap/express.html

WM settings are exactly the same as Outlook Express.

 

[tom v]

thanks. but I saw the problem. For some reason there shows 2 accounts. I
changed the outgoing email to the second account and they went. Must have
had did sommething wrong setting this up. one account has my old sent mail,
the other has the newly sent mail and everything else. How can I import
sent mail from one account into another? If possible then I can delete the
second account.

 

[mac]

thanks. but I saw the problem. For some reason there shows 2 accounts.
I
changed the outgoing email to the second account and they went. Must have
had did sommething wrong setting this up. one account has my old sent
mail,
the other has the newly sent mail and everything else. How can I
import
sent mail from one account into another? If possible then I can delete the
second account.

Sorry, but I am no expert in matters AOL.

Someone else may be able to help you?

Try their website?

http://www.postmaster.aol.com/faq/

 

[tom v]

the two accounts are in ms mail not aol. can you help?

 

[Gary VanderMolen]

Select (highlight) the messages you want moved. Right-click on them,
then select 'Move to Folder'.

 

[tom v]

Thanks fixed that. now can't send emails and got this message
The connection to the server has failed. Subject 'test', Account: 'Joan
AOLMail', Server: 'smp.aol.com', Protocol: SMTP, Port: 587, Secure(SSL): No,
Socket Error: 10061, Error Number: 0x800CCC0E

 

[PA Bear [MS MVP]]

Now the servername is incorrect (typo).

Thanks fixed that. now can't send emails and got this message
The connection to the server has failed. Subject 'test', Account: 'Joan
AOLMail', Server: 'smp.aol.com', Protocol: SMTP, Port: 587, Secure(SSL):
No,
Socket Error: 10061, Error Number: 0x800CCC0E

 

[Gary VanderMolen]

Change smp.aol.com to smtp.aol.com.

 

[tom v]

Good catch attention to detail. Thanks. Now I have recovered messages
folders to contend with. Why did they show up and do I delete or keep them?

 

[Gary VanderMolen]

You can delete them.
'Recovered' messages happen when the program was abruptly terminated.

 

[tom v]

Gary appreciate your knowledgeable response to my issues. Thanks,
Tom V

 

[Gary VanderMolen]

You're very welcome, Tom.