Cant send email

[Pinar]

-- I receive emails but can not send today for some reason, it gives this
error
if somebody can help it would be great! thanks


The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Merhaba', Account: 'mail.pinareris.com', Server: 'mail.pinareris.com',
Protocol: SMTP, Server Response: '550 Access denied - Invalid HELO name (See
RFC2821 4.1.1.1)', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number: 0x800CCC78
Pinar Eris

 

[allthatjazz]

I'm having the very same problem. Can anyone help?

 

[Nowah]

-- I receive emails but can not send today for some reason, it gives this
error
if somebody can help it would be great! thanks


The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Merhaba', Account: 'mail.pinareris.com', Server: 'mail.pinareris.com',
Protocol: SMTP, Server Response: '550 Access denied - Invalid HELO name (See
RFC2821 4.1.1.1)', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number: 0x800CCC78
Pinar Eris

 

[Nowah]

-- I receive emails but can not send today for some reason, it gives this
error
if somebody can help it would be great! thanks


The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Merhaba', Account: 'mail.pinareris.com', Server: 'mail.pinareris.com',
Protocol: SMTP, Server Response: '550 Access denied - Invalid HELO name (See
RFC2821 4.1.1.1)', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number: 0x800CCC78
Pinar Eris

I'm having the same problem. It only started this morning. Would appreciate
any help.

 

[Gary VanderMolen]

Try this:
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.

 

[Gary VanderMolen]

Try this:
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.

If the problem continues, right-click on your error message, copy,
then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

 

[Gary VanderMolen]

Try this:
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.

If the problem continues, right-click on your error message, copy,
then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

 

[kv]

I just had the same problem on the phone for over 3 hrs. to ISP, Microsoft,
and Toshiba -
Here is what worked, finally!
change the server to authenticicate - then apply, then OK

 

[t-4-2]

You spent 3 hrs. on the phone and you sent us this answer.
You could have the answer from one of us in 15 min.
t-4-2

I just had the same problem on the phone for over 3 hrs. to ISP,
Microsoft,
and Toshiba -
Here is what worked, finally!
change the server to authenticicate - then apply, then OK

-- I receive emails but can not send today for some reason, it gives this
error
if somebody can help it would be great! thanks


The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re:
Merhaba', Account: 'mail.pinareris.com', Server: 'mail.pinareris.com',
Protocol: SMTP, Server Response: '550 Access denied - Invalid HELO name
(See
RFC2821 4.1.1.1)', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number: 0x800CCC78
Pinar Eris

 

[dannypm]

I still cannot get my email to send. If I change to "requires
authentication", I get the box wanting my user name and password. Our network
does not require this. Here is a copy of the error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Estimate from
Traffic Parts Inc', Account: 'pop.trafficparts.com', Server:
'smtp.trafficparts.com', Protocol: SMTP, Server Response: '550 sorry, mail to
that recipient is not accepted (#5.7.1)', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

 

[Gary VanderMolen]

From the error message it would appear that the Trafficparts server
will not accept mail from a non-trafficparts network without authentication.

Your comment about "Our network does not require this" doesn't make
sense to me. Can you elaborate on that? You do have the fields
"username" and "password" filled in under the Incoming Mail Server
section on the Servers tab?

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen

I still cannot get my email to send. If I change to "requires
authentication", I get the box wanting my user name and password. Our network
does not require this. Here is a copy of the error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Estimate from
Traffic Parts Inc', Account: 'pop.trafficparts.com', Server:
'smtp.trafficparts.com', Protocol: SMTP, Server Response: '550 sorry, mail to
that recipient is not accepted (#5.7.1)', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Try this:
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.

If the problem continues, right-click on your error message, copy,
then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

 

[dannypm]

Maybe I should rephrase this. Up until this afternoon I could send emails
without the suthentication. We have never had to use a user name and password
before.
Thanks,
Danny

From the error message it would appear that the Trafficparts server
will not accept mail from a non-trafficparts network without authentication.

Your comment about "Our network does not require this" doesn't make
sense to me. Can you elaborate on that? You do have the fields
"username" and "password" filled in under the Incoming Mail Server
section on the Servers tab?

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen

I still cannot get my email to send. If I change to "requires
authentication", I get the box wanting my user name and password. Our network
does not require this. Here is a copy of the error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Estimate from
Traffic Parts Inc', Account: 'pop.trafficparts.com', Server:
'smtp.trafficparts.com', Protocol: SMTP, Server Response: '550 sorry, mail to
that recipient is not accepted (#5.7.1)', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

Try this:
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.

If the problem continues, right-click on your error message, copy,
then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen



I'm having the same problem. It only started this morning. Would appreciate
any help.

 

[Gary VanderMolen]

I repeat the question (which you did not answer), you do have the fields
"username" and "password" filled in under the Incoming Mail Server section
on the Servers tab of that account? No mail server will allow access without those.

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen

Maybe I should rephrase this. Up until this afternoon I could send emails
without the suthentication. We have never had to use a user name and password
before.
Thanks,
Danny

From the error message it would appear that the Trafficparts server
will not accept mail from a non-trafficparts network without authentication.

Your comment about "Our network does not require this" doesn't make
sense to me. Can you elaborate on that? You do have the fields
"username" and "password" filled in under the Incoming Mail Server
section on the Servers tab?

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen

I still cannot get my email to send. If I change to "requires
authentication", I get the box wanting my user name and password. Our network
does not require this. Here is a copy of the error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Estimate from
Traffic Parts Inc', Account: 'pop.trafficparts.com', Server:
'smtp.trafficparts.com', Protocol: SMTP, Server Response: '550 sorry, mail to
that recipient is not accepted (#5.7.1)', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

:

Try this:
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.

If the problem continues, right-click on your error message, copy,
then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen



I'm having the same problem. It only started this morning. Would appreciate
any help.

 

[dannypm]

Gary,
As of right now my email is sending messages fine. I made no additional
changes. Thanks for helping me out,
Danny

I repeat the question (which you did not answer), you do have the fields
"username" and "password" filled in under the Incoming Mail Server section
on the Servers tab of that account? No mail server will allow access without those.

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen

Maybe I should rephrase this. Up until this afternoon I could send emails
without the suthentication. We have never had to use a user name and password
before.
Thanks,
Danny

From the error message it would appear that the Trafficparts server
will not accept mail from a non-trafficparts network without authentication.

Your comment about "Our network does not require this" doesn't make
sense to me. Can you elaborate on that? You do have the fields
"username" and "password" filled in under the Incoming Mail Server
section on the Servers tab?

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen


I still cannot get my email to send. If I change to "requires
authentication", I get the box wanting my user name and password. Our network
does not require this. Here is a copy of the error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Estimate from
Traffic Parts Inc', Account: 'pop.trafficparts.com', Server:
'smtp.trafficparts.com', Protocol: SMTP, Server Response: '550 sorry, mail to
that recipient is not accepted (#5.7.1)', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

:

Try this:
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.

If the problem continues, right-click on your error message, copy,
then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen



I'm having the same problem. It only started this morning. Would appreciate
any help.

 

[Gary VanderMolen]

You're very welcome. Thanks for reporting back.

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen

Gary,
As of right now my email is sending messages fine. I made no additional
changes. Thanks for helping me out,
Danny

I repeat the question (which you did not answer), you do have the fields
"username" and "password" filled in under the Incoming Mail Server section
on the Servers tab of that account? No mail server will allow access without those.

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen

Maybe I should rephrase this. Up until this afternoon I could send emails
without the suthentication. We have never had to use a user name and password
before.
Thanks,
Danny

:

From the error message it would appear that the Trafficparts server
will not accept mail from a non-trafficparts network without authentication.

Your comment about "Our network does not require this" doesn't make
sense to me. Can you elaborate on that? You do have the fields
"username" and "password" filled in under the Incoming Mail Server
section on the Servers tab?

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen


I still cannot get my email to send. If I change to "requires
authentication", I get the box wanting my user name and password. Our network
does not require this. Here is a copy of the error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Estimate from
Traffic Parts Inc', Account: 'pop.trafficparts.com', Server:
'smtp.trafficparts.com', Protocol: SMTP, Server Response: '550 sorry, mail to
that recipient is not accepted (#5.7.1)', Port: 25, Secure(SSL): No, Server
Error: 550, Error Number: 0x800CCC79

:

Try this:
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.

If the problem continues, right-click on your error message, copy,
then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen



I'm having the same problem. It only started this morning. Would appreciate
any help.