Can't send email

I

Injam

Hello,
I am new to Vista. I have setup my email using Windows Mail. My ISP is
BellSouth and I can recieve email but can't send email. When I try I get
this error message.
"Your server has unexpectedly terminated the connection.Possible causes for
this include server problems, network problems,or a long period of
inactivity. Subject 'test', Account: 'mail.bellsouth.net', Server:
'mail.bellsouth.net',Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F"Anyone know how to fix this?Sincerely,Injam
 
F

Frank Saunders, MS-MVP IE

Injam said:
Hello,
I am new to Vista. I have setup my email using Windows Mail. My ISP is
BellSouth and I can recieve email but can't send email. When I try I get
this error message.
"Your server has unexpectedly terminated the connection.Possible causes
for this include server problems, network problems,or a long period of
inactivity. Subject 'test', Account: 'mail.bellsouth.net', Server:
'mail.bellsouth.net',Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F"Anyone know how to fix this?Sincerely,Injam
Click to expand...

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.
 
G

Guest

Injam said:
Hello,
I am new to Vista. I have setup my email using Windows Mail. My ISP is
BellSouth and I can recieve email but can't send email. When I try I get
this error message.
"Your server has unexpectedly terminated the connection.Possible causes
for this include server problems, network problems,or a long period of
inactivity. Subject 'test', Account: 'mail.bellsouth.net', Server:
'mail.bellsouth.net',Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F"Anyone know how to fix this?Sincerely,Injam
Click to expand...
Here's Bellsouth's instructions:

<http://help.bellsouth.net/bellsouth...sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>

<http://help.bellsouth.net/bellsouth...sprt_cid=24dbf61a-2ce9-4192-a589-121587e364c2>
 
G

Guest

I'm getting the following error message: The connection to the server has
failed. Subject 'Re: moving :(', Account: 'pop.att.yahoo.com', Server:
'smtp.att.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E

Any ideas???
 
F

Frank Saunders, MS-MVP IE

Jill said:
I'm getting the following error message: The connection to the server has
failed. Subject 'Re: moving :(', Account: 'pop.att.yahoo.com', Server:
'smtp.att.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E

Any ideas???
Click to expand...

You do not have the same problem.
 
G

Guest

Thank you Gary!!! This solved my problem...for now :)

Gary VanderMolen said:
Your port settings are obsolete. Change them to agree with AT&T's directions:
http://helpme.att.net/article.php?item=10918

--
Gary VanderMolen [MS-MVP WLM]


Jill said:
I'm getting the following error message: The connection to the server has
failed. Subject 'Re: moving :(', Account: 'pop.att.yahoo.com', Server:
'smtp.att.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E

Any ideas???
Click to expand...
Click to expand...
 
D

Dave Harry

Help,!want to throw this piece of ****under the wheels of my truck, Windows
95 at least worked!!!
 
G

Gary VanderMolen

Glad to help out.

--
Gary VanderMolen [MS-MVP WLM]


Jill said:
Thank you Gary!!! This solved my problem...for now :)

Gary VanderMolen said:
Your port settings are obsolete. Change them to agree with AT&T's directions:
http://helpme.att.net/article.php?item=10918

--
Gary VanderMolen [MS-MVP WLM]


Jill said:
I'm getting the following error message: The connection to the server has
failed. Subject 'Re: moving :(', Account: 'pop.att.yahoo.com', Server:
'smtp.att.yahoo.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E

Any ideas???
Click to expand...
Click to expand...
Click to expand...
 
W

wendy greer

I just bought a laptop (ACER)-fist time user of both laptop and Vista and use bellsouth email and hotshot high speed wirelsss.

What a joke! Radio Shack techs couldn't even get the emails to send!! I've spent hours with a stiff neck to boot on this thing. I'm taking it back tomorrow and sticking with PC's and XP.

Sure hope Microsoft comes up with something better than Vista.

I think you have to type in mail.bellsouth.net on both the pop3 and smtp thing when it asks for it.
 
G

Gary VanderMolen

What you are experiencing is normal. For a fuller explanation see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

As a general rule, the owner of the SMTP server must match the
entity providing the Internet connection.

The available workarounds are as follows:

1. Use webmail for sending (via your browser).
2. Ask Bellsouth if they have a port other than '25' for SMTP.
3. Substitute the SMTP server belonging to your connection provider.
4. If you frequently send from different Wi-Fi locations, get a free
Gmail account, configure it for POP access, and use it for sending.
Gmail uses port 465 for SMTP, which is not blocked like port 25 is.
 
F

Flight

"wendy greer" schreef in bericht news:[email protected]...
I just bought a laptop (ACER)-fist time user of both laptop and Vista and
use bellsouth email and hotshot high speed wirelsss.

What a joke! Radio Shack techs couldn't even get the emails to send!!
I've spent hours with a stiff neck to boot on this thing. I'm taking it
back tomorrow and sticking with PC's and XP.

Sure hope Microsoft comes up with something better than Vista.

I think you have to type in mail.bellsouth.net on both the pop3 and smtp
thing when it asks for it.
Click to expand...

Why again Vista to blame? Why not te makers of this cracky stuff?
 
E

Earle Horton

I just bought a laptop (ACER)-fist time user of both laptop and Vista and
use bellsouth email and hotshot high speed wirelsss.

What a joke! Radio Shack techs couldn't even get the emails to send!!
I've spent hours with a stiff neck to boot on this thing. I'm taking it
back tomorrow and sticking with PC's and XP.

Sure hope Microsoft comes up with something better than Vista.

I think you have to type in mail.bellsouth.net on both the pop3 and smtp
thing when it asks for it.
Click to expand...

Wendy,

I don't know about Hotshot wireless, but many ISPs block smtp access to all
but their own servers. From example, I have MSN email through Qwest but
when I am at another location where the ISP is Bresnan cable, I cannot send
mail using my normal MSN server. Somehow this is supposed to prevent
Bresnan users from originating spam or using commonly known spam gateways
when spambots or viruses take over their computer. Does your Hotshot
wireless account provide an smtp server for your use? If so then you will
have to use that one.

Earle
 

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