F
frances
i can't send emails i can recieve them but can't reply or send them
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G
Gary VanderMolen
Any error message when you try to send? If so, right-click on it,
copy, then paste it into a reply here.
copy, then paste it into a reply here.
G
GeorgeLL1
I have the same problem. There is no error message.
S
SAC
G
Gary VanderMolen
So absolutely nothing happens when you click Send?
Which antivirus are you running?
Which antivirus are you running?
G
Gary VanderMolen
So absolutely nothing happens when you click Send?
Which antivirus are you running?
Which antivirus are you running?
G
GeorgeLL1
correct...the send/receive messages window opens for barely a second and
closes...nothing else happens...am running norton 360 antivirus...no probems
prior to now...haven't changed anything or added any software either
closes...nothing else happens...am running norton 360 antivirus...no probems
prior to now...haven't changed anything or added any software either
G
Gary VanderMolen
Norton antivirus is among the top three troublemakers for Windows Mail.
Symptoms often don't start until months later.
The only way you can prove or disprove that Norton is the culprit is to
uninstall it, followed by using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Another option is to upgrade to Windows Live Mail, which is more
resistant to the adverse effects of aggressive antivirus products:
http://get.live.com/wlmail/overview
In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
Symptoms often don't start until months later.
The only way you can prove or disprove that Norton is the culprit is to
uninstall it, followed by using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Another option is to upgrade to Windows Live Mail, which is more
resistant to the adverse effects of aggressive antivirus products:
http://get.live.com/wlmail/overview
In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
D
Debbie Gagne
I cannot send any emails at all. I keep getting POP3 cannot be found. Please
help.
So absolutely nothing happens when you click Send?
Which antivirus are you running?
help.
So absolutely nothing happens when you click Send?
Which antivirus are you running?
G
Gary VanderMolen
"POP3" is not the correct name for a mail server. You get the correct
mail server names from your email service provider.
You used a Verizon.net email address. Is that your email service provider?
Unfortunately, Verizon has four different kinds of email service, so you
will have to pick out the one that applies to you:
http://www22.verizon.com/residentialhelp/
If you get an error message after following those instructions, copy it
and post it here.
mail server names from your email service provider.
You used a Verizon.net email address. Is that your email service provider?
Unfortunately, Verizon has four different kinds of email service, so you
will have to pick out the one that applies to you:
http://www22.verizon.com/residentialhelp/
If you get an error message after following those instructions, copy it
and post it here.
T
Titik Renggo Winarni
test
M
Merril
I am having the same problem. I have my E-mail account with godaddy. Below is
the error message I am receiving. I can receive E-mails. I cannot send them.
I can reply but then they don't go out of my outbox.
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: STINGRAY INVOICE - Account#: 2651', Account:
'Merril', Server: 'smtpout.secureserver.net', Protocol: SMTP, Port: 80,
Secure(SSL): Yes, Error Number: 0x800CCC0F
the error message I am receiving. I can receive E-mails. I cannot send them.
I can reply but then they don't go out of my outbox.
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: STINGRAY INVOICE - Account#: 2651', Account:
'Merril', Server: 'smtpout.secureserver.net', Protocol: SMTP, Port: 80,
Secure(SSL): Yes, Error Number: 0x800CCC0F
A
Anthony
I am having the same problem.
A lot of people are having the same problem.
I have been told its my antivirus (OneCare).
BUT A lot of people having this problem have different antivirus and
different ISP.
Since it seems that a lot of the posts I see say the problem started with in
the last few weeks (I think).
I am wondering if it was caused buy an update by Microsoft (but I don't know
this..just a guess).
Can you tell me what antivirus you are using?
Also if you find a solution can you let me know?
A lot of people are having the same problem.
I have been told its my antivirus (OneCare).
BUT A lot of people having this problem have different antivirus and
different ISP.
Since it seems that a lot of the posts I see say the problem started with in
the last few weeks (I think).
I am wondering if it was caused buy an update by Microsoft (but I don't know
this..just a guess).
Can you tell me what antivirus you are using?
Also if you find a solution can you let me know?
G
Gary VanderMolen
That server does not work with the SSL option.
Go to Tools, Accounts, select that account, Properties, Advanced.
Uncheck the SSL box for the outgoing (SMTP) server.
Also go to the Servers tab and make sure that the box for
"My server requires authentication" is checked.
Go to Tools, Accounts, select that account, Properties, Advanced.
Uncheck the SSL box for the outgoing (SMTP) server.
Also go to the Servers tab and make sure that the box for
"My server requires authentication" is checked.
G
Gary VanderMolen
Don't assume that your issue is identical to someone else's.
If you would like some custom help, right-click on your error message,
copy, then paste it into a reply here.
We can't do much troubleshooting without that complete error message.
If you would like some custom help, right-click on your error message,
copy, then paste it into a reply here.
We can't do much troubleshooting without that complete error message.
J
Julie Newman
I can't send email either. My error message is
protocol SMTP
port 25
secure SSL
no socket
10060
error number 0x800.
Julie
That server does not work with the SSL option.
Go to Tools, Accounts, select that account, Properties, Advanced.
Uncheck the SSL box for the outgoing (SMTP) server.
Also go to the Servers tab and make sure that the box for
"My server requires authentication" is checked.
protocol SMTP
port 25
secure SSL
no socket
10060
error number 0x800.
Julie
That server does not work with the SSL option.
Go to Tools, Accounts, select that account, Properties, Advanced.
Uncheck the SSL box for the outgoing (SMTP) server.
Also go to the Servers tab and make sure that the box for
"My server requires authentication" is checked.
G
Gary VanderMolen
That's not the complete error message. Right-click on the error message,
copy, then paste it into a reply here. We can't do much troubleshooting
without the complete and verbatim error message.
copy, then paste it into a reply here. We can't do much troubleshooting
without the complete and verbatim error message.
F
Frank Saunders MS-MVP IE,OE/WM
Merril said:I am having the same problem. I have my E-mail account with godaddy. Below
is
the error message I am receiving. I can receive E-mails. I cannot send
them.
I can reply but then they don't go out of my outbox.
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: STINGRAY INVOICE - Account#: 2651', Account:
'Merril', Server: 'smtpout.secureserver.net', Protocol: SMTP, Port: 80,
Secure(SSL): Yes, Error Number: 0x800CCC0F
Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee,Trend and Norton are not compatible with Windows Mail
and Outlook Express and should be uninstalled. The latest version of
Trend's anti-virus seems to be causing problems too.
M
Merril
I have copied and pasted the error message I am receiving, but here is is
again:
The connection to the server has failed. Subject 'Emailing: CWfrontdesk-1',
Account: 'Merril', Server: 'smtpout.secureserver.net', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
My computer is brand new. I only bought it Sunday. I have turned anit-virus
programs off. I h ave turned off the Windows firewall. I have triple checked
to make sure that all the E-mail server information is correct.
For incoming I have pop.secureserver.net and for outgoing I have
smtpout.secureserver.net .
Is there any other info you need to help me?
Thanks,
Merril Lane
again:
The connection to the server has failed. Subject 'Emailing: CWfrontdesk-1',
Account: 'Merril', Server: 'smtpout.secureserver.net', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
My computer is brand new. I only bought it Sunday. I have turned anit-virus
programs off. I h ave turned off the Windows firewall. I have triple checked
to make sure that all the E-mail server information is correct.
For incoming I have pop.secureserver.net and for outgoing I have
smtpout.secureserver.net .
Is there any other info you need to help me?
Thanks,
Merril Lane
M
Merril
See the above reply, also I have McAfee through my Comcast cable modem. Also,
now I am getting a request when I try to send mail to connect to the
internet via dial up and I don't use dial up.
Merril
now I am getting a request when I try to send mail to connect to the
internet via dial up and I don't use dial up.
Merril
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