Can't receive e-mails on windows mail

G

Gordo

I have been trying to access e-mails and getting this message.?

Any Help would be great. Thanks.

I have re-done all the settings as per their website severall times but with
no luck.

Running Vista.

Account: 'pop3.virginmedia.com', Server: 'pop3.virginmedia.com', Protocol:
POP3, Server Response: '-ERR not supported 3pf7420781ewy.51', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18
 
S

Sam Hobbs

Follow the instructions in "How to use POP in Virgin Media Mail" at:

http://help.virginmedia.com/system/...R_TYPE=Cable&CMD=VIEW_ARTICLE&ARTICLE_ID=3618

If that link does not work, then please go to:

http://help.virginmedia.com

and click on the relevant link for email. They have made it very easy to get
help; just use it. Note that their web site is extremely slow for me, so
they might be having problems. If you need more help, call them for support;
they are much better prepared to help you.
 
G

Gary VanderMolen [MVP]

Go to Tools, Accounts, select that mail account, Properties, Servers.
Make sure that "Log on using Secure Password Authentication" is not enabled.
 
A

Art Forester

Gordo said:
I have been trying to access e-mails and getting this message.?

Any Help would be great. Thanks.

I have re-done all the settings as per their website severall times but
with
no luck.

Running Vista.

Account: 'pop3.virginmedia.com', Server: 'pop3.virginmedia.com', Protocol:
POP3, Server Response: '-ERR not supported 3pf7420781ewy.51', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18
 

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